keremerkan

Today, WordPress support replied and corrected my issue. My old blog id stays the same after deactivating and reactivating Jetpack connection. Yay!

Well, sent the 3rd mail a few hours ago. I hope that they will reply this time.

Yes, it is on the server side. Jetpack has associated my blog with the new id on WordPress side, that’s why I am desperately trying to contact their support with no luck.

Whatever I do, I can’t fix this unless I get help from WordPress. Thank you for trying to help, it’s much appreciated.

Nope, dumped the database, searched the new id, but the id is defined only in one place and I had the old id there. Also disconnected and reconnected Jetpack to see if the issue was corrected and lost all stats again. The new id appeared in the options after reconnecting so I manually changed it again to the old id to restore the stats.

Yes, I am currently using my old id, but that only works for stats. Jetpack uses the new id for everything else like subscribing to comments or post notifications. Also when I disconnect and reconnect the Jetpack, it reverts to the new ID and I need to manually update the ID in the database.

Do you know if WordPress.com ever replies our support requests? I faced the same situation, corrected my blog id on my site manually, removed the duplicate site and contacted WordPress support hoping they will update my blog id on their servers, waited one week without any reply, sent again, waited another week without any reply and I don’ know what to do now.