kerrij

ok thank you @rafy, I will try and write back soon.

Sorry, @rafy a11n, I didn’t understand that rule when I posted and have since started my own topic. Can you see my new topic? Thank you ??

Hello ??
I am having this exact same error and message on my site. I have tried many various solutions with no consistent affect – so annoying. Yesterday I had 4 customers tell me that they got the error, then, in the afternoon I had 3 customers place orders with no problems at all.

My site is https://mightynicemeats.com.au Because we are a butcher we can only accept COD – we can’t tell you the total until after we’ve cut the order. Hence, COD is always enabled.

The error happens intermitently, some days it happens to every one, other days no one, then like yesterday, morning people get the error and afternoon people don’t. It happens to new customers and old/repeat customers who log in.

I cannot find any fatal errors in my logs. Below is a copy of my system report

### WordPress Environment ###

WordPress address (URL): https://mightynicemeats.com.au
Site address (URL): https://mightynicemeats.com.au
WC Version: 6.8.0
REST API Version: ? 6.8.0
WC Blocks Version: ? 8.0.0
Action Scheduler Version: ? 3.4.0
Log Directory Writable: ?
WP Version: 6.0.1
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.30
PHP Post Max Size: 128 MB
PHP Time Limit: 1000
PHP Max Input Vars: 1000
cURL Version: 7.71.0
OpenSSL/1.1.1p

SUHOSIN Installed: –
MySQL Version: 10.3.35-MariaDB-cll-lve
Max Upload Size: 128 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.8.0
WC Database Prefix: wp_
Total Database Size: 115.02MB
Database Data Size: 75.09MB
Database Index Size: 39.93MB
wp_woocommerce_sessions: Data: 3.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 1.52MB + Index: 0.17MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 4.52MB + Index: 4.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 0.07MB + Index: 0.05MB + Engine MyISAM
wp_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_actionscheduler_logs: Data: 0.06MB + Index: 0.04MB + Engine MyISAM
wp_commentmeta: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.27MB + Index: 0.33MB + Engine InnoDB
wp_itsec_bans: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wp_itsec_distributed_storage: Data: 2.97MB + Index: 0.00MB + Engine MyISAM
wp_itsec_fingerprints: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_itsec_geolocation_cache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_itsec_lockouts: Data: 1.52MB + Index: 0.44MB + Engine InnoDB
wp_itsec_log: Data: 1.52MB + Index: 0.13MB + Engine InnoDB
wp_itsec_logs: Data: 14.10MB + Index: 1.87MB + Engine MyISAM
wp_itsec_mutexes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_itsec_opaque_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_itsec_temp: Data: 2.52MB + Index: 4.05MB + Engine InnoDB
wp_itsec_user_groups: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_nf_objectmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nf_objects: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nf_relationships: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ninja_forms_fav_fields: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_ninja_forms_fields: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_options: Data: 5.36MB + Index: 0.30MB + Engine InnoDB
wp_pmxe_exports: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
wp_pmxe_google_cats: Data: 0.26MB + Index: 0.05MB + Engine MyISAM
wp_pmxe_posts: Data: 0.12MB + Index: 0.05MB + Engine MyISAM
wp_pmxe_templates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_pmxi_files: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_pmxi_hash: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_pmxi_history: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_pmxi_images: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_pmxi_imports: Data: 0.04MB + Index: 0.00MB + Engine MyISAM
wp_pmxi_posts: Data: 0.16MB + Index: 0.07MB + Engine MyISAM
wp_pmxi_templates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_postmeta: Data: 14.52MB + Index: 17.06MB + Engine InnoDB
wp_posts: Data: 7.48MB + Index: 1.25MB + Engine InnoDB
wp_relevanssi: Data: 0.41MB + Index: 0.54MB + Engine MyISAM
wp_relevanssi_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_relevanssi_stopwords: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_social_users: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_taxonomymeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_termmeta: Data: 0.08MB + Index: 0.09MB + Engine InnoDB
wp_terms: Data: 0.11MB + Index: 0.13MB + Engine InnoDB
wp_term_relationships: Data: 0.23MB + Index: 0.13MB + Engine InnoDB
wp_term_taxonomy: Data: 0.09MB + Index: 0.11MB + Engine InnoDB
wp_usermeta: Data: 6.47MB + Index: 5.98MB + Engine InnoDB
wp_users: Data: 1.52MB + Index: 0.55MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.04MB + Index: 0.00MB + Engine MyISAM
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
wp_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_customer_lookup: Data: 0.07MB + Index: 0.07MB + Engine MyISAM
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_order_product_lookup: Data: 0.74MB + Index: 0.58MB + Engine MyISAM
wp_wc_order_stats: Data: 0.09MB + Index: 0.06MB + Engine MyISAM
wp_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_product_attributes_lookup: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wp_wc_product_download_directories: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_product_meta_lookup: Data: 0.11MB + Index: 0.20MB + Engine MyISAM
wp_wc_rate_limits: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woo_compare_categories: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woo_compare_cat_fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woo_compare_fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpfm_backup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wpforms_tasks_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_tasks_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wpml_mails: Data: 1.80MB + Index: 0.01MB + Engine MyISAM
wp_wt_iew_action_history: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
wp_wt_iew_cron: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wt_iew_ftp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wt_iew_mapping_template: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_yith_wcwl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yith_wcwl_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_yoast_indexable: Data: 2.25MB + Index: 0.71MB + Engine MyISAM
wp_yoast_indexable_hierarchy: Data: 0.03MB + Index: 0.10MB + Engine MyISAM
wp_yoast_migrations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_yoast_primary_term: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_yoast_seo_links: Data: 0.22MB + Index: 0.14MB + Engine InnoDB
wp_yoast_seo_meta: Data: 0.05MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

amn_mi-lite: 1
amn_smtp: 1
attachment: 624
blocks: 24
custom_css: 1
featured_item: 7
jetpack_migration: 2
nav_menu_item: 54
nf_sub: 1894
oembed_cache: 4
page: 32
post: 55
product: 259
product_variation: 1696
revision: 934
shop_order: 1372
woo_compare_images: 1
wpcf7_contact_form: 1
wpcode: 2

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (28) ###

a3rev Dashboard: by a3rev Software – 3.3.1
Akismet Anti-Spam: by Automattic – 5.0
All-in-One WP Migration: by ServMask – 7.63
Category Post Widget: by Teja Amilineni – 1.1
Change Memory Limit: by Simon – 1.0
Classic Editor: by WordPress Contributors – 1.6.2
Contact Form 7: by Takayuki Miyoshi – 5.6.2
Enable Media Replace: by ShortPixel – 3.6.3
Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 8.7.0
WPCode - Insert Headers, Footers, and Code Snippets: by WPCode – 2.0.1
Leverage Browser Caching: by Rinku Yadav – 2.1
Order Export & Order Import for WooCommerce: by WebToffee – 2.2.6
Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.5
Relevanssi: by Mikko Saari – 4.16.0
Taxonomy Metadata: by mitcho (Michael Yoshitaka Erlewine)
sirzooro – 0.5

WooCommerce Checkout Field Editor: by WooThemes – 1.5.0
Custom Price Labels for WooCommerce: by WP Wham – 2.5.11
WooCommerce Dynamic Pricing: by Lucas Stark – 3.0.1
WooCommerce Email Inquiry Ultimate: by a3rev Software – 2.7.3
WooCommerce: by Automattic – 6.8.1
WooSidebars: by WooCommerce – 1.4.6
Yoast SEO: by Team Yoast – 19.5.1
WP All Export: by Soflyy – 1.3.7
WP All Import: by Soflyy – 3.6.8
WP Mail SMTP: by WPForms – 3.5.2
WP Super Cache: by Automattic – 1.8
WP All Import - WooCommerce Import Add-On Pro: by Soflyy – 3.3.3
YITH WooCommerce Ajax Search: by YITH – 1.22.2

### Inactive Plugins (9) ###

Better Search Replace: by Delicious Brains – 1.4.1
Geolocation IP Detection: by Yellow Tree (Benjamin Pick) – 5.0.0
Hello Dolly: by Matt Mullenweg – 1.7.2
iThemes Security: by iThemes – 8.1.2
Minimal Coming Soon & Maintenance Mode: by WebFactory Ltd – 2.35
WP All Import Pro: by Soflyy – 4.6.6-beta-1.5
WPForms Lite: by WPForms – 1.7.6
WP Mail Logging: by Wysija – 1.10.4
WP Updates Notifier: by Scott Cariss – 1.6.0

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Must Use Plugins (1) ###

installatron_hide_status_test.php: by  –

### Settings ###

API Enabled: ?
Force SSL: –
Currency: AUD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –

### WC Pages ###

Shop base: #913 - /onlinebutchercairns/
Cart: #2992 - /cart/
Checkout: #2994 - /checkout/
My account: #680 - /custom-account-page/
Terms and conditions: #4620 - /online-ordering-terms-conditions/

### Theme ###

Name: Flatsome Child
Version: 3.0
Author URL: 
Child Theme: ?
Parent Theme Name: Flatsome
Parent Theme Version: 3.15.7
Parent Theme Author URL: https://www.uxthemes.com/
WooCommerce Support: ?

### Templates ###

Overrides: flatsome/woocommerce/archive-product.php
flatsome/woocommerce/cart/cart-empty.php
flatsome/woocommerce/cart/cart-shipping.php
flatsome/woocommerce/cart/cart.php
flatsome/woocommerce/checkout/form-checkout.php
flatsome/woocommerce/checkout/form-coupon.php
flatsome/woocommerce/checkout/terms.php
flatsome/woocommerce/checkout/thankyou.php
flatsome/woocommerce/content-product-cat.php
flatsome/woocommerce/content-product.php
flatsome/woocommerce/content-single-product.php
flatsome/woocommerce/content-widget-product.php
flatsome/woocommerce/global/breadcrumb.php
flatsome/woocommerce/global/quantity-input.php
flatsome/woocommerce/global/wrapper-end.php
flatsome/woocommerce/global/wrapper-start.php
flatsome/woocommerce/loop/loop-end.php
flatsome/woocommerce/loop/loop-start.php
flatsome/woocommerce/loop/pagination.php
flatsome/woocommerce/loop/result-count.php
flatsome/woocommerce/loop/sale-flash.php
flatsome/woocommerce/myaccount/form-login.php
flatsome/woocommerce/myaccount/navigation.php
flatsome/woocommerce/notices/error.php
flatsome/woocommerce/notices/notice.php
flatsome/woocommerce/notices/success.php
flatsome/woocommerce/product-searchform.php
flatsome/woocommerce/single-product/photoswipe.php
flatsome/woocommerce/single-product/price.php
flatsome/woocommerce/single-product/product-image.php
flatsome/woocommerce/single-product/product-thumbnails.php
flatsome/woocommerce/single-product/rating.php
flatsome/woocommerce/single-product/related.php
flatsome/woocommerce/single-product/review.php
flatsome/woocommerce/single-product/sale-flash.php
flatsome/woocommerce/single-product/share.php
flatsome/woocommerce/single-product/short-description.php
flatsome/woocommerce/single-product/tabs/tabs.php
flatsome/woocommerce/single-product/title.php
flatsome/woocommerce/single-product/up-sells.php
flatsome/woocommerce/single-product-reviews.php
flatsome/woocommerce/single-product.php
flatsome/woocommerce/content-product_cat.php

### Custom Price Labels Settings ###

Custom Price Labels for WooCommerce: yes
Override global price labels with per product labels: no
Search bots: no
Global Custom Price Labels: yes
Add before the price: 
Add after the price: 
Add between regular and sale prices: 
Remove from price: 
Replace in price: 
:: 
Hide on: 
Show on: 
User roles to hide: 
User roles to show: 
Per Product Custom Price Labels: yes
Disable options: 
Enable/Disable: no
Instead of the price: 
Append: 
Before the price: 
Append: 
Between regular and sale prices: 
Append: 
After the price: 
Append: 

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
experimental-product-tour
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
wc-pay-promotion
wc-pay-welcome-page
wc-pay-subscriptions-page

Disabled Features: minified-js
settings

Daily Cron: ? Next scheduled: 2022-08-21 18:19:01 +10:00
Options: ?
Notes: 94
Onboarding: completed

### Action Scheduler ###

Complete: 115
Oldest: 2022-08-21 10:53:53 +1000
Newest: 2022-08-21 12:50:51 +1000

Pending: 2
Oldest: 2022-08-22 09:02:52 +1000
Newest: 2022-08-22 19:57:10 +1000

### Status report information ###

Generated at: 2022-08-21 15:17:24 +10:00

THANK YOU ??