Hi Rodica,
I actually solved the issue yesterday after thinking a bit more about Mara’s advice. I went into the home page and added a duplicate photo above the section I was having issues with on mobile. I set that image to not show up on the tablet or desktop views so you don’t see the same photo twice. It doesn’t explain why the hero section image wont load on mobile, but I’m happy with the outcome. I appreciate y’all helping out.