Kevin

Just a random guess as everything seems to load just fine, have you checked if the settings on your plug-in are the same as on the facebook business manager?

I had an issue where it wouldn’t send the pre-set messages from the plug-in to facebook, while it did send it back from facebook to the plug-in.

Hello @pathology , from what I can see the code simply doesn’t load. Seeing as it works on my site.

Could you check the following things?

1. If you have a cache plug-in enabled, please clear the cache.
2. Did you enter all the requested information in the plug-in settings menu?

Alternatively, as you have a facebook business page, you could try add it manually, when you head to the business manager -> Inbox -> Chat plug-in -> settings and configure it from there. Eventually you will get a bit of code which you’d have to pase in your web page. I’d recommend adding it to your footer, just so it gets added on all your pages.

After you’ve done this, refresh your browser and open the souce code. Simply press Ctrl+F or CMD+F (depends if you use windows or apple), and search for “fb-root”. When you see this ID, the code has been succesfully added and you should be able to see the messenger box on your screen.

I hope this helps ??

Ah, thanks for the heads up.

@rossmitchell ,

You can see he is actually trying to make it run before any page output is given, see the initilization function (init). Yet the core issue regarding this problem seems to be the how and where he should declare his function.

The first part of your comment literaly states what he’s asking help with. Making it a global variable however might do the trick, yet that still won’t solve his problem I guess.

@sjampie ,

Have you tried calling your cookie as default (no, shown as a 0) in a session and modifying it based on the choice given to a (yes, shown as a 1), which then changes based on you swapping pages. In this case you can just keep your session running and you wouldn’t have to modify your header while loading the page.

If this doesn’t help, please specify used functions and link your git repo code.

Hello @iandoyle345 ,

The plug-in has a badge & e-mail feature. The badge is awarded when the student meets a certain criteria. Additionally you can create a certificate which can be send to the student by e-mail.

There is currently an e-mail function, yet not a certificate function. So in order to send a certificate you’d either have to code the certificate into the mail field to make it respond to the student’s name or you’d simply make a global certificate where you wouldn’t mention student names.

The mail will be send when the student meets a certain criteria, just as with the badge. Visuals of both can be seen underneath.

The badge is made & shown as: https://prnt.sc/11ou0xy

The e-mail is made & shown as: https://prnt.sc/11oui8p

I hope this helps.

Hello @letterpresser ,

I hope your query has been resolved, yet if this isn’t the case I may be of some help. We also use self hosted videos in our courses, the way we added a description is shown in this picture. Resizing the fonts was simply done by using css.

I hope it helps.

https://prnt.sc/11otlaj

Hello @sportsideyo ,

Has the issue been resolved? If not I may be able to help.

All I would need is the plug-in version you’re running & I’d need some insight in which specific modifications you made in the plug-in itself.

From what I gather your local version runs fine, yet your live version throws a critical error, even though the php settings and theme settings are the same?