kevinc81

Hi,

I just tested it again after your message and it actually works.
It’s odd because I had tested on computer and phone to confirm the bug (so it didn’t come from my computer). There has been no update in the meantime so I don’t understand why the problem has suddenly disappeared!

So I will refrain from contacting 10web for the moment, the problem not being there anymore.

Thank you very much for your answers.

Best regards,

Kévin

I published my article, the problem also appears, so it’s not only specific to previewing. (so I have removed the gallery from my article for now).

To be more precise, if I add a gallery to any article, the page will be blank as on the screenshot of my first message, even if I add an old gallery created a long time ago. However, pages where galleries are already present are not affected by the problem.
It is really the addition of a gallery on an article or page that makes there is a problem.

Additional details to help you ??

Hi,

Thank you for your answer

The name of the theme is Pixgraphy, there is a free version of the theme so you can install it (I have the paid version, I hope the problem exists on the free version so you can find it).

Here is the www.ads-software.com link: https://www.ads-software.com/themes/pixgraphy/
And here is their website link : https://themefreesia.com/themes/pixgraphy/

Thank you in advance and good luck

Best regards,

Kévin

Hi @wdteam,

I found out what the problem was, it was the “Speed Up – JavaScript To Footer” extension that I had installed for testing and that I had totally forgotten that was blocking WP Google Maps. Now that I’ve gotten rid of it, everything works again

Thank you for guiding me

Best regards,

Kévin

Here are my site details :

Server Settings

Operating System: Linux (32)
PHP Version: 7.2.9
Server: Apache
MySQL Version: 5.6.39-log
SQL Mode: NO_ENGINE_SUBSTITUTION
PHP Allow URL fopen: On
PHP Max Upload Size: 64M
PCRE Backtracking Limit: 1000000
PHP Max Post Size: 130M
PHP Max Script Execute Time: 300
PHP Memory Limit: 512M
Memory usage: 16.77 MByte
PHP Exif support: Yes (V7.2.)
PHP IPTC support: Yes
PHP XML support: Yes

Graphic Library

GD Version: bundled (2.1.0 compatible)
FreeType Support: Yes
FreeType Linkage: with freetype
GIF Read Support: Yes
GIF Create Support: Yes
JPEG Support: Yes
PNG Support: Yes
WBMP Support: Yes
XPM Support: Yes
XBM Support: Yes
WebP Support: No
BMP Support: Yes
JIS-mapped Japanese Font Support: No

Hi,

Unfortunately the problem is still there, even in version 1.5.4
So I’m going to do what you told me and send an email to this address.

Thank you very much for following up on the problem !

Best regards,

Kévin

Thank you very much ??

I upgraded to version 1.5.2, I cleared the browser cache, but the problems are still there

Don’t worry, I know your team are working on it ??

Good luck

Hello,

I make a comment after the 1.4.7 update to help you spot bugs.
The distorted column number has been corrected, but the photos in the thumbnails are not yet centered, and the galleries are not yet centered on the web page in which they are located.

Good luck fixing the bugs

Best regards,

Kevin CAROL

Thanks for the information!

So I’ll wait patiently.

Have a nice day too, thank you

Best regards,

Kevin CAROL

Edit

• This reply was modified 6 years, 10 months ago by kevinc81. Reason: editing the first message