kezzakkc

Hi there – I hope you can help. I’m also having this problem. No email notification is sent to the list when a new post is added. The manual CRON gives the same results mentioned above -{“status”:”SUCCESS”,”es_remaining_email_count”:0,”message”:”NOTIFICATION_NOT_FOUND”}

I have version 4.0.3 – I deactivated this and then removed it. I uploaded 3.5.18 but when I tried to activate it I just kept getting 500 errors (and I checked that the plugin files were completely deleted before doing this).

I tried looking at the help pages but the articles referring to automated sending refer to an earlier version of the plug-in so at the moment I cannot get any notifications sent to people. Can you please assist? Many thanks.

I’m afraid that’s not always the case. I still have an unresolved issue – one of their support people responded to the initial problem I raised, we corresponded a few times with possible solutions and then … no further response despite 2 or 3 reminders from me that the problem was still unsolved.

Dave, I’m assuming that you’re part of the Wordfence organisation and, if that’s the case, I’m rather disappointed that you now seem to be ignoring this issue especially as you were so prompt and helpful for the first few days! Am I to assume that you’ve abandoned this problem??

Hi again

I’d really like to get this sorted – are you able to provide me with any further information/guidance about how Wordfence keeps causing this issue?

Thanks
Regards
Kerry

Hi Dave

I just wanted to see if you’ve been able to look at this? For the moment I’ve had to disable the Wordfence plug-in on two sites because they were going up & down so frequently – since disabling Wordfence they’ve not gone down once!

Cheers
Kerry

Hi Dave

Fasthosts provided the following:

Resolving noc1.wordfence.com (noc1.wordfence.com)… 69.46.36.28
Connecting to noc1.wordfence.com (noc1.wordfence.com)|69.46.36.28|:443… connected.
HTTP request sent, awaiting response… 200 OK
Length: 108 [application/octet-stream]
Saving to: ‘index.html.2’

100%[===================================================================================================================================================================================================>] 108 –.-K/s in 0s

2018-12-30 11:09:26 (8.31 MB/s) – ‘index.html.2’ saved [108/108]

Hi there – the hosting company say they are not blocking any outbound connections. On both of the affected sites I’ve disabled SSL verification but am still seeing the “connecting back to site message” on both, and the sites are still going down intermittently.

I noticed that there is an SSL error log on these sites and there’s an error I’m seeing that says “RSA certificate configured for responsibletourismpartnership.org:443 does NOT include an ID which matches the server name” – I see a similar message on the other site.

Could this be an indication of what may be causing this (SSL is applied by hosting company so we have no control over it)?

Thanks for your prompt response. This is on a shared platform so I don’t have command line access, however I’ve asked the hosting company that question and also asked them to run the command. I will await their response!

Hi Dave

OK, well I’m afraid that doesn’t seem to have helped. I’ve done this on one of the sites affected and the site is still up & down. The same message is still displaying under “connecting back to the site” but in addition I’m also seeing an error that says Wordfence cannot read or write to wp-content/wflogs because file config.php doesn’t exist – but I checked and that file is definitely there! I have two other sites that have SSL and I’m getting similar problems on both of those as well – basically the sites get intermittent 504 connection timeout.

I’d appreciate any further advice you can give me please?! Thanks ??

Hi Dave

Thanks for that. I’ve disabled SSL verification and will wait and see if I get further problems. However, it is still showing the same message under “connecting back to this site”:

wp_remote_post() test back to this server failed! Response was: cURL error 28: Operation timed out after 10002 milliseconds with 0 out of 0 bytes received

I’ve sorted this out. I was trying to install this on an old WordPress site that a client had failed to maintain. I finally identified that there were numerous issues with the site (not the least of which was the fact they’d put it on a Windows server!). I basically trashed the entire site, set up a new one and the Wordfence plugin installed fine and I was able to accept the t&Cs etc with no problem.

I am getting this problem with a new installation of Wordfence 7.1.7 – the mailing list options (Yes / No) are greyed out and the continue button is also greyed out – even after checking the box to accept terms and privacy policy. There’s a whole load of errors shown in the console view. Can you please assist with this as I cannot see how to overcome the problem! Many thanks – console view as follows:

Uncaught TypeError: jQuery(…).tabs is not a function
at HTMLDocument.<anonymous> (plugins.php:84)
at i (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils&ver=4.9.6:2)
at Object.fireWith [as resolveWith] (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils&ver=4.9.6:2)
at Function.ready (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils&ver=4.9.6:2)
at HTMLDocument.K (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils&ver=4.9.6:2)
roboto-KFOlCnqEu92Fr1MmWUlfBBc-AMP6lQ.woff:1 Failed to load resource: the server responded with a status of 404 (Not Found)
roboto-KFOmCnqEu92Fr1Mu4mxMKTU1Kg.woff:1 Failed to load resource: the server responded with a status of 404 (Not Found)
ionicons.woff:1 Failed to load resource: the server responded with a status of 404 (Not Found)
load-scripts.php?c=1&load[]=hoverIntent,common,admin-bar,jquery-ui-widget,jquery-ui-position,wp-pointer,underscore,wp-util,wp-a11y,updates,jquery-ui-core,th&load[]=ickbox,plugin-install,svg-painter,heartbeat,wp-auth-check&ver=4.9.6:630 Uncaught TypeError: Cannot read property ‘hasClass’ of undefined
at HTMLDocument.<anonymous> (load-scripts.php?c=1&load[]=hoverIntent,common,admin-bar,jquery-ui-widget,jquery-ui-position,wp-pointer,underscore,wp-util,wp-a11y,updates,jquery-ui-core,th&load[]=ickbox,plugin-install,svg-painter,heartbeat,wp-auth-check&ver=4.9.6:630)
at HTMLDocument.dispatch (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils&ver=4.9.6:3)
at HTMLDocument.r.handle (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils&ver=4.9.6:3)
at Object.trigger (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils&ver=4.9.6:3)
at Object.a.event.trigger (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils&ver=4.9.6:9)
at HTMLDocument.<anonymous> (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils&ver=4.9.6:3)
at Function.each (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils&ver=4.9.6:2)
at a.fn.init.each (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils&ver=4.9.6:2)
at a.fn.init.trigger (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils&ver=4.9.6:3)
at Object.<anonymous> (load-scripts.php?c=1&load[]=hoverIntent,common,admin-bar,jquery-ui-widget,jquery-ui-position,wp-pointer,underscore,wp-util,wp-a11y,updates,jquery-ui-core,th&load[]=ickbox,plugin-install,svg-painter,heartbeat,wp-auth-check&ver=4.9.6:629)

Thanks – seems to have clarified things. I ran a scan on one site it’s now fine, so I’m assuming that any others will also be fine ??

Great ds211 – would appreciate it if you can update this thread as and when you get a response ??

The emails must be generated via the site – I’ve received notifications on two different sites and the plug-ins listed in the email are definitely on the sites in questions (and are different for each of them). I don’t know if Wordfence monitor these forums but I would hope there will be a comment from them soon! If anyone here has a premium account with Wordfence they may find that they get a prompt response.