kfitzgerald827

Sorry for the slow reply, Zach’s advice with the IPN settings solved my problem and all is working well now. Thanks so much, Zach!

Hi Con, Thanks for your help. I installed the wp-mail-logging plugin on my site. When I place an sandbox order, nothing shows up on the mail logging page, so it looks like the email is not being created in the first place. Any idea what to do about that?
Thanks again!
Kelsey

Hi Zach,
Thanks again for your help with this. When you’re setting up Woocommerce for doing sandbox tests, do you change your main PayPal email (the one that is blurred out on this page https://cld.wthms.co/kGamBu) to the sandbox owner email address (i.e. the “[email protected]” address)?

When I tried putting that sandbox facilitator email address in there, the order does go to “completed” rather than “On hold”, so that’s encouraging — but now it doesn’t email me the link to download the product. So I’m still not quite sure what I’m doing wrong!

Thanks in advance for any advice that you have!

I do have that setting selected, so I don’t think that’s the problem.

As for the Paypal setup, the problem could definitely be there as that setup was a bit confusing…But after I manually change the order status in WooCommerce from “On Hold” to “complete”, the the PayPal payment seems to go through just fine and the file gets delivered. This is why it seems to me like the problem must be somewhere on the WooCommerce end. Any other ideas?

Thanks so much for your help with this!