Md Khalil Uddin

@rabbitwordpress

Thank you so much for your great review and we’re delighted to know that you found it useful for your project. Thank you again! ?? ??

Hi @cgscomputers

Can you please share the page link so we can inspect the issue?
If not, you can also open a support ticket here.
Thank you.

Hi @troycartmill

Thanks a lot for trying to edit your review. We have emailed you detailed instructions on how to edit a review. Please check your mail inbox.

Have a good day!
Khalil

Hi, @stk28.

Thank you for pointing out this issue.

For security purposes, we have excluded script tags from accordion content. It may be caused by this reason. We have noted it as an issue in the development roadmap and it will be resolved in a future version.

Your patience will be much appreciated.

Thank you.

Hi, @minikiz,

Apologies for being late to reach you.

We have visited the page link you shared unfortunately we didn’t find the carousel section. We have tested the plugin, everything is showing properly on our end.

Can you please share the correct page link where you have used the WordPress carousel shortcode? It would be better if you open a support ticket here to get a better response.

Thank you.

Hi @redcatmedia,

Thank you for your query. Hope you are doing well.

After getting your query, we’ve tried to generate the issue in our local environment, but everything is working fine here. Can you please share the page link where you are facing the issue? It would be better if you could open a support ticket here to get better support?

Thank you.

Hi @montoia,

Apologies for the delayed response.

Please update the shortcode again and then check what happens. If you still get the error then please share your page link where you have used the WP Carousel section. So that we can review the issue properly.

It would be better if you open a support ticket here to get a rapid response.

Thank you.

Hi @talkbaja,

Glad to hear that it is working fine after the clean installation. Much appreciate your effort.

Thank you.

Hi @andi4738,

Thanks for your query. Hope you are doing well.

The option to dequeue google font is not available in the current version of the plugin. We will try to improve this in the future version of the plugin. But for now, you can dequeue the google font by adding the following code to your current theme’s function.php file.

See the screenshot.

Thank you.

Hi @talkbaja,

Thanks for sharing the reference link. We have visited your site and found the Easy Accordion section is working perfectly. Can you please share a short video showing the issue?

Thank you.

Hi @ramiit,

Apologies for the delayed response. Please open a support ticket here claiming your issues to get a rapid response. Our support team will help you in a better way.

Thank you.

Hi @mkbarraco,

Thanks for reaching us. Hope you are fine.

For security purposes, we didn’t allow the script tag. Please use the following code in your function.php file to allow the script tag.

// allow script to tab editor

add_filter('sp_wp_tabs_allowed_tags', 'sp_wp_tabs_allowed_tags_modified');
function sp_wp_tabs_allowed_tags_modified( $allowed_tags ) {
 $allowed_tags['script'] = array();
return $allowed_tags; }

Please let us know if it works or not.

Thanks.

Hi @adisaputro25

If you are happy using the plugin, please share your experience in the plugin review section.

Have a good day!

Hi @syzygist,

Thanks for your query. Hope you are doing good.

Here is the support link. Submit the support ticket through the link. The support team will help you in a better way.

Hi @bmintbalazs,

Thanks for your feedback.

We are really sorry to hear that you have faced such an issue. Before releasing the version, we thoroughly tested the plugin. Unfortunately, we haven’t had any problems. It’s tough for us to guess why it’s happening without seeing the issue as we’ve never experienced this before.

It would be great if you contact us for a solution. We would love to see the issues and figure out the best possible solution for you. An opportunity would be much appreciated.

It is really frustrating to see that you have directly come to the review section without seeking our help first. Feel free to contact us. We have a dedicated team to offer incredible support to our valued users.

We are waiting for your kind response and would love to assist you instantly. Have a great day! Stay safe and well.

Thanking you-