Forum Replies Created

Viewing 15 replies - 1 through 15 (of 16 total)
  • Plugin Contributor khanhvo

    (@khanhvo)

    Thank you for confirming. I’ve implemented the necessary fix and a new update will be released shortly.

    Thread Starter khanhvo

    (@khanhvo)

    Hi there, is there any update on this?

    The accepts marketing checkbox on checkout will disappear if I update this plugin to version > 2.4.0 https://drive.google.com/file/d/13doYcYhS6cdvai3BiyROCXzwe0GBqIX0/view?usp=sharing

    Thread Starter khanhvo

    (@khanhvo)

    Hi there, any updates on this please?

    Thread Starter khanhvo

    (@khanhvo)

    Hi Glenn, Sorry for the late reply, I missed this somehow. We’re using the default WooCommerce checkout and it was working with the version 2.4.0.

    Is it possible to share our store’s URL privately?

    Thread Starter khanhvo

    (@khanhvo)

    Hi Glenn,

    Yes, all are in the latest version. ReferralCandy version is 2.5.2 and Woocommerce version is 9.1.2

    Thanks

    Thread Starter khanhvo

    (@khanhvo)

    Thanks @abwaita, it works now.
    Also I can not reproduce the 8 variations issue now. Will update if it happens again.

    Thread Starter khanhvo

    (@khanhvo)

    Hi @margaretwporg

    I deteled orphaned variations but “0 orphaned variations deleted”: https://tinyurl.com/2pjf7rr6

    Also clear WP cache but this still persists.

    What should I do next?

    Thread Starter khanhvo

    (@khanhvo)

    Hi there,

    As per previous comment, there’s issue that I can select a combination which does not exist: https://drive.google.com/file/d/18LzULtJpVJcyGHoW9KH_zPTIaiPDNTxo/view?usp=sharing

    Screenshot of page 2 and 3 under Variations:
    https://drive.google.com/file/d/1q8KhLd5-y5ncWzxVd_VCr5V8vhf3WuY_/view?usp=sharing
    https://drive.google.com/file/d/1cXQSsl86gVmVKGvKkBa190mNso1SLjoP/view?usp=sharing

    Currently, I can not reproduce the 8 variations issue, but if I can, I will update rightaway.

    Thanks.

    Thread Starter khanhvo

    (@khanhvo)

    Hi @danndumia

    The URL: https://staging.forestwayfresh.com/product/test-rolled-turkey-breast-fillets/
    I disabled HTTP authentication.

    Screenshot: https://drive.google.com/file/d/1Yuer1YVrCz3TdPK9wk0dJYn28o80vtr0/view?usp=sharing

    Regards.

    • This reply was modified 2 years, 8 months ago by khanhvo.
    Thread Starter khanhvo

    (@khanhvo)

    Hi @danndumia

    I did that but also deleted some unused variations, now I am able to select some combinations that are not exist. And it shows the notice message: “Sorry, no products matched your selection. Please choose a different combination.”

    The 8 variations issue has gone.

    Can you share your email please? I will send the URL as well as the HTTP authentication.

    Thanks.

    Thread Starter khanhvo

    (@khanhvo)

    Hi @judagutor,

    Here is the screenshot: https://drive.google.com/file/d/1B4S8h1Ppodkh0oyKx9EyALpNTEMsMEVg/view?usp=sharing

    No fatal error log found.

    Regards,

    Thread Starter khanhvo

    (@khanhvo)

    Hi there,

    I ran the pending actions also disabled the must use plugins, but unfortunately the issue still persits.

    Can you advice please?

    Regards,

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://staging.forestwayfresh.com
    Site address (URL): https://staging.forestwayfresh.com
    WC Version: 6.6.1
    REST API Version: ? 6.6.1
    WC Blocks Version: ? 7.6.2
    Action Scheduler Version: ? 3.4.0
    Log Directory Writable: ?
    WP Version: 6.0
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: –
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: LiteSpeed
    PHP Version: 7.4.27
    PHP Post Max Size: 512 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 5000
    cURL Version: 7.58.0
    OpenSSL/1.1.1
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.5.13-MariaDB-1:10.5.13+maria~bionic
    Max Upload Size: 512 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 6.6.1
    WC Database Prefix: wp_
    Total Database Size: 24.11MB
    Database Data Size: 19.81MB
    Database Index Size: 4.30MB
    wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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    ### Post Type Counts ###
    
    acf: 22
    acf-field: 57
    acf-field-group: 24
    attachment: 766
    award: 13
    customize_changeset: 7
    food_for_thought: 25
    fpf_fields: 2
    in_store_product: 12
    nav_menu_item: 20
    our_recipe: 21
    page: 21
    post: 46
    product: 72
    product_variation: 482
    revision: 1454
    shop_order: 44
    slider_image: 5
    wcdp_payment: 44
    wp_global_styles: 3
    wpcf7_contact_form: 4
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (1) ###
    
    WooCommerce: by Automattic – 6.6.1
    
    ### Inactive Plugins (32) ###
    
    Advanced Custom Fields: by Delicious Brains – 5.12.2
    Advanced Custom Fields: Options Page: by Elliot Condon – 2.1.0
    Advanced Custom Fields: Repeater Field: by Elliot Condon – 2.1.0
    Better Search Replace: by Delicious Brains – 1.4
    Campaign Monitor for WooCommerce: by Campaign Monitor – 1.4.8
    Carousel Slider: by  – 1.0
    Classic Editor: by WordPress Contributors – 1.6.2
    Contact Form 7: by Takayuki Miyoshi – 5.6
    Contact Form 7 Datepicker: by Aurel Canciu – 2.6.0
    Email Log: by Sudar – 2.4.8
    Enable Media Replace: by ShortPixel – 3.6.3
    Facebook for WordPress: by Facebook – 3.0.6
    Flexible Product Fields: by WP Desk – 2.2.0
    Flexible Product Fields PRO: by WP Desk – 2.2.0
    Health Check & Troubleshooting: by The www.ads-software.com community – 1.4.5
    Honeypot for Contact Form 7: by Nocean – 2.1
    Intuitive Custom Post Order: by hijiri – 3.1.3
    Kadence WooCommerce Email Designer: by Kadence WP – 1.5.2
    Limit Login Attempts: by Johan Eenfeldt – 1.7.1
    LiteSpeed Cache: by LiteSpeed Technologies – 4.6
    Product Gallery Slider for WooCommerce: by codeixer – 2.2.3
    Rank Math SEO: by Rank Math – 1.0.92.1
    Rank Math SEO PRO: by Rank Math – 3.0.6
    Really Simple CAPTCHA: by Takayuki Miyoshi – 2.1
    Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.5
    Shortcode for OpenTable: by ThemeBright – 1.0.0
    Smash Balloon Instagram Feed: by Smash Balloon – 6.0.6
    WooCommerce Delivery & Pickup Date Time Pro: by CodeRockz – 1.3.76
    WooCommerce Deposits: by Webtomizer – 4.0.20
    WooCommerce Eway Payment Gateway: by WooCommerce – 3.4.2
    WP Crontrol: by John Blackbourn & crontributors – 1.12.1
    WP Mail SMTP: by WPForms – 3.4.0
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: AUD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    wcmpc_measurement_units (wcmpc_measurement_units)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    Enforce Approved Product Download Directories: –
    
    ### WC Pages ###
    
    Shop base: #3322 - /shop/
    Cart: #3323 - /cart/
    Checkout: #3324 - /checkout/
    My account: #3325 - /my-account/
    Terms and conditions: #1421 - /terms-and-conditions/
    
    ### Theme ###
    
    Name: Storefront
    Version: 4.1.1
    Author URL: https://woocommerce.com/
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: –
    
    ### Admin ###
    
    Enabled Features: activity-panels
    analytics
    coupons
    customer-effort-score-tracks
    experimental-products-task
    experimental-import-products-task
    experimental-fashion-sample-products
    homescreen
    marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    wc-pay-promotion
    wc-pay-welcome-page
    wc-pay-subscriptions-page
    
    Disabled Features: minified-js
    settings
    
    Daily Cron: ? Next scheduled: 2022-06-30 03:58:22 +10:00
    Options: ?
    Notes: 51
    Onboarding: completed
    
    ### Action Scheduler ###
    
    Complete: 2,383
    Oldest: 2022-06-28 16:31:53 +1000
    Newest: 2022-07-04 01:03:50 +1000
    
    Pending: 2
    Oldest: 2022-07-04 01:04:50 +1000
    Newest: 2022-07-05 00:58:18 +1000
    
    ### Status report information ###
    
    Generated at: 2022-07-04 01:04:41 +10:00
    
    Thread Starter khanhvo

    (@khanhvo)

    Hi @csnlima, thanks for your quick response.
    We create the products and the variations manually, and I can confirm all the variations are in stock, as well as have a regular price also enable (https://drive.google.com/file/d/10i8ffNG-kXf_nKFdMvuHgCi8JiX_nD4G/view?usp=sharing).

    I did follow all the steps in your guide and install Storefront but this error still exists. Then I will share with you our site System status here.

    Regards,

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://staging.forestwxxx.com
    Site address (URL): https://staging.forestwaxxx.com
    WC Version: 6.6.1
    REST API Version: ? 6.6.1
    WC Blocks Version: ? 7.6.2
    Action Scheduler Version: ? 3.4.0
    Log Directory Writable: ?
    WP Version: 6.0
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: –
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: LiteSpeed
    PHP Version: 7.4.27
    PHP Post Max Size: 512 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 5000
    cURL Version: 7.58.0
    OpenSSL/1.1.1
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.5.13-MariaDB-1:10.5.13+maria~bionic
    Max Upload Size: 512 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 6.6.1
    WC Database Prefix: wp_
    Total Database Size: 21.68MB
    Database Data Size: 17.45MB
    Database Index Size: 4.23MB
    wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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    wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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    wp_wpmailsmtp_tasks_meta: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    
    ### Post Type Counts ###
    
    acf: 22
    acf-field: 57
    acf-field-group: 24
    attachment: 765
    award: 13
    customize_changeset: 7
    food_for_thought: 25
    fpf_fields: 2
    in_store_product: 12
    nav_menu_item: 20
    our_recipe: 21
    page: 21
    post: 45
    product: 71
    product_variation: 482
    revision: 1447
    shop_order: 37
    slider_image: 5
    wcdp_payment: 32
    wp_global_styles: 3
    wpcf7_contact_form: 4
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (1) ###
    
    WooCommerce: by Automattic – 6.6.1
    
    ### Inactive Plugins (32) ###
    
    Advanced Custom Fields: by Delicious Brains – 5.12.2
    Advanced Custom Fields: Options Page: by Elliot Condon – 2.1.0
    Advanced Custom Fields: Repeater Field: by Elliot Condon – 2.1.0
    Better Search Replace: by Delicious Brains – 1.4
    Campaign Monitor for WooCommerce: by Campaign Monitor – 1.4.8
    Carousel Slider: by  – 1.0
    Classic Editor: by WordPress Contributors – 1.6.2
    Contact Form 7: by Takayuki Miyoshi – 5.6
    Contact Form 7 Datepicker: by Aurel Canciu – 2.6.0
    Email Log: by Sudar – 2.4.8
    Enable Media Replace: by ShortPixel – 3.6.3
    Facebook for WordPress: by Facebook – 3.0.6
    Flexible Product Fields: by WP Desk – 2.2.0
    Flexible Product Fields PRO: by WP Desk – 2.2.0
    Health Check & Troubleshooting: by The www.ads-software.com community – 1.4.5
    Honeypot for Contact Form 7: by Nocean – 2.1
    Intuitive Custom Post Order: by hijiri – 3.1.3
    Kadence WooCommerce Email Designer: by Kadence WP – 1.5.2
    Limit Login Attempts: by Johan Eenfeldt – 1.7.1
    LiteSpeed Cache: by LiteSpeed Technologies – 4.6
    Product Gallery Slider for WooCommerce: by codeixer – 2.2.2
    Rank Math SEO: by Rank Math – 1.0.91
    Rank Math SEO PRO: by Rank Math – 3.0.6
    Really Simple CAPTCHA: by Takayuki Miyoshi – 2.1
    Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.5
    Shortcode for OpenTable: by ThemeBright – 1.0.0
    Smash Balloon Instagram Feed: by Smash Balloon – 6.0.6
    WooCommerce Delivery & Pickup Date Time Pro: by CodeRockz – 1.3.76
    WooCommerce Deposits: by Webtomizer – 4.0.20
    WooCommerce Eway Payment Gateway: by WooCommerce – 3.4.2
    WP Crontrol: by John Blackbourn & crontributors – 1.12.1
    WP Mail SMTP: by WPForms – 3.4.0
    
    ### Must Use Plugins (3) ###
    
    GridPane Mailer: by Chad Butler
    Jeff Cleverley – 1.0.0
    
    Health Check Troubleshooting Mode: by  – 1.7.2
    WP CLI Login Command Server: by Evan Mattson – 1.3
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: AUD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    wcmpc_measurement_units (wcmpc_measurement_units)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    Enforce Approved Product Download Directories: –
    
    ### WC Pages ###
    
    Shop base: #3322 - /shop/
    Cart: #3323 - /cart/
    Checkout: #3324 - /checkout/
    My account: #3325 - /my-account/
    Terms and conditions: #1421 - /terms-and-conditions/
    
    ### Theme ###
    
    Name: Storefront
    Version: 4.1.1
    Author URL: https://woocommerce.com/
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: –
    
    ### Admin ###
    
    Enabled Features: activity-panels
    analytics
    coupons
    customer-effort-score-tracks
    experimental-products-task
    experimental-import-products-task
    experimental-fashion-sample-products
    homescreen
    marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    wc-pay-promotion
    wc-pay-welcome-page
    wc-pay-subscriptions-page
    
    Disabled Features: minified-js
    settings
    
    Daily Cron: ? Next scheduled: 2022-06-29 03:58:22 +00:00
    Options: ?
    Notes: 51
    Onboarding: completed
    
    ### Action Scheduler ###
    
    Complete: 2,241
    Oldest: 2022-06-28 06:31:53 +0000
    Newest: 2022-06-28 14:34:41 +0000
    
    Pending: 21
    Oldest: 2022-06-28 14:37:36 +0000
    Newest: 2022-06-29 10:21:13 +0000
    
    Canceled: 1
    Oldest: -0001-11-30 00:00:00 +0000
    Newest: -0001-11-30 00:00:00 +0000
    
    ### Status report information ###
    
    Generated at: 2022-06-29 02:55:43 +00:00
    
    • This reply was modified 2 years, 8 months ago by khanhvo.
    Thread Starter khanhvo

    (@khanhvo)

    I found that this happens when you install plugin “hCaptcha for WordPress” and enable the option “Enable hCaptcha on Lost Password Form”.
    Can you please review?

    Thread Starter khanhvo

    (@khanhvo)

    I sent an email with our environment details as well as an WP admin account to that email address ([email protected]).
    Please check it out.

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