khannah

Thank you so much for your help – I will inquire with them again, and change my provider if necessary.

That’s frustrating to know – the person I spoke to from bluehost earlier today told me it was a woocommerce compatibility issue and that I had to go to woocommerce to deal with it. I’ll make sure to tell them this tomorrow when I get in contact with them again. Is there anything else I should tell them to help resolve this?

Hi threadi,

I’ll take some screenshots of the issue – it’s the bluehost plugin itself that isn’t loading everything I need.

https://drive.google.com/file/d/1xIefe-PJImaIiAzv7h39MdmNtdB_FTkP/view?usp=sharing

https://drive.google.com/file/d/19Iu8vS2JzT0DD0hK1_Mxzwai8ds_aOWp/view?usp=sharing

This article shows some of what I’m meant to be able to access, under the “important plugins for online stores” part

https://www.bluehost.com/blog/how-to-set-up-your-online-store/

The issue is still present. Thanks in advance for the help.