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Forum: Plugins
In reply to: [NSFW] [WooCommerce] WooCommerce new order email notification issue

Thread Starter khemerjay24
(@khemerjay24)

1 year ago

When using a credit card to place an order, the client is unable to receive an email confirmation of the order. The order status shows as “Canceled,” but the client has made a payment through ApcoPay.

When I use a coupon, the status is “Processing,” and I also receive an email confirmation of my order.

How can I resolve the issue of the ‘canceled’ status on my order when using a credit card? We use ApcoPay as our WooCommerce payment method.

Forum: Plugins
In reply to: [NSFW] [WooCommerce] WooCommerce new order email notification issue

Thread Starter khemerjay24
(@khemerjay24)

1 year ago

Here are the System Report
https://pastebin.com/x1GbdgHd

Forum: Plugins
In reply to: [WooCommerce] Woocommerce does not send a shipping address to PayPal

Thread Starter khemerjay24
(@khemerjay24)

1 year, 4 months ago

System Status Report:

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Hide errors from visitors: ? Active Plugins (43) WPML Multilingual CMS: by OnTheGoSystems – 4.6.2 ApcoPay for WooCommerce: by ApcoPay – 1.6.4 Black Studio TinyMCE Widget: by Black Studio – 2.7.2 Classic Editor: by WordPress Contributors – 1.6.2 Contact Form 7: by Takayuki Miyoshi – 5.7.4 Disable Comments: by WPDeveloper – 2.4.3 Disable XML-RPC Pingback: by Samuel Aguilera – 1.2.2 Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.5 Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 8.13.1 Hide Admin Bar: by Shelby DeNike – 0.4.7 WPBakery Visual Composer: by Michael M – WPBakery.com – 5.0.1.p LiteSpeed Cache: by LiteSpeed Technologies – 5.3.3 Log Emails: by WebAware – 1.4.0 Logan addons: by Manuel Masia | Pixedelic.com – 0.1.1 Logan Menu: by Manuel Masia | Pixedelic.com – 0.0.2 Meta Box Tabs: by Rilwis – 0.1.7.p Meta Box: by MetaBox.io – 5.6.18 No CAPTCHA reCAPTCHA for WooCommerce: by MailOptin Team – 1.2.6 Popups – WordPress Popup: by timersys – 1.9.3.8 Recent Posts Widget With Thumbnails: by Kybernetik Services – 7.1.1 Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.5 Slider Revolution: by ThemePunch – 5.3.1.5.p Like This: by Rose Pritchard – 1.6.2 Search By SKU – for Woocommerce: by Unroll Digital – 0.8.0 Stag Custom Sidebars: by Ram Ratan Maurya – 1.2.1 Composium – Visual Composer Extensions Addon: by Tekanewa Scripts by Kraut Coding – 5.1.1.p Widget Importer & Exporter: by ChurchThemes.com – 1.6 Woo Custom Stock Status: by Softound Solutions – 1.3.6 Additional Variation Images Gallery for WooCommerce: by Emran Ahmed – 1.3.13 Variation Swatches for WooCommerce: by Emran Ahmed – 2.0.19 WooCommerce Multilingual & Multicurrency: by OnTheGoSystems – 5.1.2 WooCommerce Product CSV Import Suite: by Mike Jolley / WooThemes – 1.9.19 WooCommerce: by Automattic – 7.5.1 (update to version 7.9.0 is available) Wordfence Security: by Wordfence – 7.9.1 Yoast SEO: by Team Yoast – 20.3 WP Instagram Widget: by Scott Evans – 2.0.3 WP Mail SMTP: by WPForms – 3.7.0 WP Recent Comments With Avatars: by TrueFalse – 1.0 WP Review: by MyThemeShop – 5.3.5 ReCaptcha v2 for Contact Form 7: by IQComputing – 1.4.3 WPML String Translation: by OnTheGoSystems – 3.2.4 YITH WooCommerce Compare: by YITH – 2.24.0 YITH WooCommerce Wishlist: by YITH – 3.19.0 Inactive Plugins (12) Go Pricing – WordPress Responsive Pricing Tables: by Granth – 3.3.5.p Latest Tweets Widget: by Tim Whitlock – 1.1.4 MainWP Child: by MainWP – 4.4.0.2 Webcraftic Updates manager: by Webcraftic <a href=”mailto:[email protected]”>[email protected]</a> – 1.1.5 WordPress Importer: by wordpressdotorg – 0.8 WP All Export: by Soflyy – 1.3.9 WP All Import – WooCommerce Import Add-On Pro: by Soflyy – 3.3.4 WP All Import Pro: by Soflyy – 4.5.7 WP Disable Automatic Updates: by Daniele De Rosa – 1.1 WP File Manager: by mndpsingh287 – 7.1.8 WPML Media: by OnTheGoSystems – 2.1.22 WPML Translation Management: by OnTheGoSystems – 2.10.6 Dropin Plugins (2) maintenance.php: maintenance.php object-cache.php: object-cache.php Settings API Enabled: ? Force SSL: – Currency: EUR (€) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – Enforce Approved Product Download Directories: – Order datastore: WC_Order_Data_Store_CPT WC Pages Shop base: #10746 – /products/ Cart: #10524 – /cart/ Checkout: #10526 – /checkout/ My account: #10533 – /my-account/ Terms and conditions: #17883 – /terms-and-conditions/ Theme Name: Logan Child Version: 1.0 Author URL: http:%20//themeforest.net/user/pixedelic Child Theme: ? Parent Theme Name: Logan Parent Theme Version: 1.3.9 Parent Theme Author URL: https://www.pixedelic.com/ WooCommerce Support: ? Templates Archive Template: Your theme has a woocommerce.php file you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues. Overrides: logan/woocommerce/content-single-product.php version 3.0.0 is out of date. The core version is 3.6.0 logan/woocommerce/content-widget-product.php version 2.5.0 is out of date. The core version is 3.5.5 logan-child/woocommerce/emails/plain/admin-failed-order.php logan/woocommerce/global/quantity-input.php version 2.5.0 is out of date. The core version is 7.4.0 logan/woocommerce/loop/loop-start.php version 2.0.0 is out of date. The core version is 3.3.0 logan/woocommerce/loop/no-products-found.php logan/woocommerce/loop/result-count.php version 3.0.0 is out of date. The core version is 3.7.0 logan-child/woocommerce/myaccount/dashboard.php logan-child/woocommerce/myaccount/form-edit-address.php logan-child/woocommerce/myaccount/my-address.php logan/woocommerce/single-product/add-to-cart/grouped.php version 3.0.7 is out of date. The core version is 7.0.1 /home/thedivewarehouse/public_html/wp-content/plugins/woo-variation-gallery/templates/product-images.php /home/thedivewarehouse/public_html/wp-content/plugins/woo-variation-gallery/templates/product-thumbnails.php logan/woocommerce/single-product/related.php version 3.0.0 is out of date. The core version is 3.9.0 logan/woocommerce/single-product/review-meta.php version 3.0.0 is out of date. The core version is 3.4.0 logan/woocommerce/single-product/tabs/tabs.php version 2.4.0 is out of date. The core version is 3.8.0 logan/woocommerce/single-product/title.php logan/woocommerce/single-product/up-sells.php Outdated Templates: ? <pre class=”wp-block-code”><code> Learn how to update</code></pre> Admin Enabled Features: activity-panels analytics coupons customer-effort-score-tracks import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing multichannel-marketing mobile-app-banner navigation onboarding onboarding-tasks remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: minified-js new-product-management-experience product-variation-management settings Daily Cron: ? Next scheduled: 2023-02-11 18:21:54 +02:00 Options: ? Notes: 37 Onboarding: completed Action Scheduler Complete: 211 Oldest: 2022-11-27 12:11:24 +0000 Newest: 2023-02-11 12:17:33 +0000 Pending: 1,361 Oldest: -0001-11-30 00:00:00 +0000 Newest: 2023-07-21 08:51:12 +0000 Status report information Generated at: 2023-07-21 11:22:58 +02:00 `

Forum: Plugins
In reply to: [WooCommerce] Woocommerce does not send a shipping address to PayPal

Thread Starter khemerjay24
(@khemerjay24)

1 year, 4 months ago

Fatal Error log:

01-12-2023 @ 06:45:57 – —– Generate token —– 01-12-2023 @ 06:45:57 – GenerateToken response: {“Token”:”PTSMDv/FrKVUSdWtsIlNA6ucIsWpr9svIefkseVIef8ayKQ4In1fYvVifgg9qZRPkg/v82jZlJv1XUIQp28xg==”,”IsSuccess”:true,”ErrorMessage”:null} 01-12-2023 @ 06:47:05 – —– Processing payment —– 01-12-2023 @ 06:47:05 – Processing order: 39655 01-12-2023 @ 06:47:05 – —– Processing checkout flow —– 01-12-2023 @ 06:47:05 – Token: PTSMDv/FrKVUSdWtsIlNA6ucIsWpr9svIefkseVIef8ayKQ4In1fYvVifgg9qZRPkg/v82jZlJv1XUIQp28xg== 01-12-2023 @ 06:47:05 – Order currency: EUR 01-12-2023 @ 06:47:05 – Currency code numeric: 978 01-12-2023 @ 06:47:05 – Base url: https://thedivewarehouse.com 01-12-2023 @ 06:47:05 – Pay request: {“Token”:”PTSMDv\/FrKVUSdWtsIlNA6ucIsWpr9svIefkseVIef8ayKQ4In1fYvVifgg9qZRPkg\/v82jZlJv1XUIQp28xg==”,”CurrencyCodeNumeric3″:”978″,”RedirectURL”:”https:\/\/thedivewarehouse.com\/wc-api\/wc_gateway_apco_redirect”,”StatusURL”:”https:\/\/thedivewarehouse.com\/wc-api\/wc_gateway_apco_listener”,”MerchantCode”:”9054″,”MerchantPassword”:”uC2l6quEYpIiyD”,”Amount”:”51.90″,”OrderReference”:39655,”ActionType”:”1″,”ClientAccount”:0,”ClientMobile”:”2108337410″,”ClientEmail”:”[email protected]”,”ClientStreet”:”8211 Ellerston Blvd “,”ClientCity”:”Selma”,”ClientZipCode”:”78154″,”ClientState”:”TX”,”ClientCountry”:”US”,”CardHolderName”:”Jared Voeller”,”IsTest”:false} 01-12-2023 @ 06:47:21 – Pay response: {“Result”:”ENROLLED”,”PSPID”:”5ec40336a9c2436f99d8b9527d211e6d”,”AuthCode”:””,”RedirectUrl”:”https://www.apsp.biz/pay/3DSv2FP/verify.aspx?id=5ec40336a9c2436f99d8b9527d211e6d”,”IsSuccess”:true,”ErrorMessage”:null} 01-12-2023 @ 06:47:21 – 3DS redirect url: https://www.apsp.biz/pay/3DSv2FP/verify.aspx?id=5ec40336a9c2436f99d8b9527d211e6d 01-12-2023 @ 06:47:39 – —– Listener received request —– 01-12-2023 @ 06:47:39 – Request: <Transaction hash=”02ad811abe51c5c562cbf00f09810f6b”><ORef>39655</ORef><Result>OK</Result><AuthCode>02006G</AuthCode><CardInput></CardInput><pspid>163204514</pspid><Status3DS>G</Status3DS><Currency>978</Currency><Value>51.9000</Value><ISOResp>CAPTURED</ISOResp><ExtendedData><CardNum>424631,6821</CardNum><CardExpiry>09/2027</CardExpiry><CardHName>Jared Voeller</CardHName><Acq>ICARDv2</Acq><Source>ICARDv2</Source><CardCountry>USA</CardCountry><CardType>Visa</CardType><Email>[email protected]</Email></ExtendedData></Transaction> 01-12-2023 @ 06:47:39 – Result: OK 01-12-2023 @ 06:47:39 – ORef: 39655 01-12-2023 @ 06:47:39 – PspId: 163204514 01-12-2023 @ 06:47:39 – AuthCode: 02006G 01-12-2023 @ 06:47:39 – UDF1: 01-12-2023 @ 06:47:39 – PaymentReferenceMessage:PSPID: 163204514 BankReference: 02006G 01-12-2023 @ 06:47:39 – Purchase transaction 01-12-2023 @ 06:47:40 – Order processed successfully 01-12-2023 @ 06:47:42 – —– Redirect received request —– 01-12-2023 @ 06:47:42 – Params: <Transaction hash=”3b718b6e9f187551aabd9feffb23fd2a”><Result>OK</Result><ORef>39655</ORef></Transaction> 01-12-2023 @ 06:47:42 – ORef: 39655 01-12-2023 @ 06:47:42 – Redirecting to: https://thedivewarehouse.com/checkout/order-received/39655/?key=wc_order_dPc5tFWrQyCme 01-12-2023 @ 09:20:55 – —– Generate token —– 01-12-2023 @ 09:20:55 – GenerateToken response: {“Token”:”JWt2P/j/9YR67XSXCWlToi8V1rVlzWulAMghLt7frGC8xVzNqEGyMVqBAZlVf/rSHUNOjydpV2h0Yq2AmKb6g==”,”IsSuccess”:true,”ErrorMessage”:null} 01-12-2023 @ 09:24:43 – —– Processing payment —– 01-12-2023 @ 09:24:43 – Processing order: 39656 01-12-2023 @ 09:24:43 – —– Processing checkout flow —– 01-12-2023 @ 09:24:43 – Token: JWt2P/j/9YR67XSXCWlToi8V1rVlzWulAMghLt7frGC8xVzNqEGyMVqBAZlVf/rSHUNOjydpV2h0Yq2AmKb6g== 01-12-2023 @ 09:24:43 – Order currency: EUR 01-12-2023 @ 09:24:43 – Currency code numeric: 978 01-12-2023 @ 09:24:43 – Base url: https://thedivewarehouse.com 01-12-2023 @ 09:24:43 – Pay request: {“Token”:”JWt2P\/j\/9YR67XSXCWlToi8V1rVlzWulAMghLt7frGC8xVzNqEGyMVqBAZlVf\/rSHUNOjydpV2h0Yq2AmKb6g==”,”CurrencyCodeNumeric3″:”978″,”RedirectURL”:”https:\/\/thedivewarehouse.com\/wc-api\/wc_gateway_apco_redirect”,”StatusURL”:”https:\/\/thedivewarehouse.com\/wc-api\/wc_gateway_apco_listener”,”MerchantCode”:”9054″,”MerchantPassword”:”uC2l6quEYpIiyD”,”Amount”:”104.00″,”OrderReference”:39656,”ActionType”:”1″,”ClientAccount”:254,”ClientMobile”:”90124283″,”ClientEmail”:”[email protected]”,”ClientStreet”:”6 Kingston Street 2B, Vancouver Mansion”,”ClientCity”:”Causeway Bay”,”ClientZipCode”:””,”ClientState”:”HONG KONG”,”ClientCountry”:”HK”,”CardHolderName”:”David Hall”,”IsTest”:false} 01-12-2023 @ 09:24:43 – Pay response: {“Result”:null,”PSPID”:null,”AuthCode”:null,”RedirectUrl”:null,”IsSuccess”:false,”ErrorMessage”:null} 01-12-2023 @ 09:24:43 – Error sending pay request. Error message: 01-12-2023 @ 09:24:49 – —– Generate token —– 01-12-2023 @ 09:24:50 – GenerateToken response: {“Token”:”XTXAA3UZ0BLE0uxtv7XbsRNrENipdDp3Pu1JdAhqzPQjHxQ9yECq6etpHGvrIcOkTBsRYHOLH/gI3LXEN9A==”,”IsSuccess”:true,”ErrorMessage”:null} 01-12-2023 @ 09:26:36 – —– Generate token —– 01-12-2023 @ 09:26:37 – GenerateToken response: {“Token”:”KAc1X8McFajGfoCzngirl3xJ/0grZCzw/V6b05aQxGMplZAn3iTtij8mgdR5sQsONupyZoupuW8j8BLmTxNmZA==”,”IsSuccess”:true,”ErrorMessage”:null} 01-12-2023 @ 11:52:11 – —– Generate token —– 01-12-2023 @ 11:52:11 – GenerateToken response: {“Token”:”biDUZfvHfVfIPzHJfaHMjBieHdHnNkgKJtBZiPRhSr5AkfKSXqmkJsB8g8YzF9gcUa7TSqr/W2waTC3vwHNA==”,”IsSuccess”:true,”ErrorMessage”:null} 01-12-2023 @ 21:24:48 – —– Generate token —– 01-12-2023 @ 21:24:48 – GenerateToken response: {“Token”:”gAfrYGc4DNBM3St06xMgSrxZ2PsSTXdBglv8W8yC/6C/z3azSmSzTW8THaYFwYY/WmRifa/BKfsvxCwM7YFh9A==”,”IsSuccess”:true,”ErrorMessage”:null}

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