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  • Thread Starter khuu.ylt

    (@khuuylt)

    I also want to add that I have emailed them and called their phone line and set a phone ticket appointment and still have not spoken to a SINGLE person! Their support is horrific!

    I need help restoring a deleted forum topic. The forum has a technical error where when trying to delete a single comment it deletes the entire thread of comments (the entire forum topic). The first time I did this, I was trying to delete one comment. Then, I manually re-typed every single comment back into the thread. The second time I accidentally clicked on the delete button my accident and everything is completely gone. Someone working at BurnZone sent me an email verifying that they found the error where deleting a single comment ends up deleting the entire thread but then never got back to me. I tried calling and emailing seeking help in restoring the forum topic thread that was deleted without losing any other currently added comments in the other forum topics, but no one have responded to any of my emails or phone calls. I am really hoping that someone can give me better customer service and support as I was relying on your product to work the way in which it was advertised.

    Thread Starter khuu.ylt

    (@khuuylt)

    My URL is https://www.creativelittlemonsters.com but I have currently deactivated this plugin.

Viewing 3 replies - 1 through 3 (of 3 total)