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  • Thread Starter KIF253

    (@kif253)

    Actually, I was able to open the site but can’t get it to do anything much. I have not been able to open the documentation/manual (I have looked through everything several times with repeat downloads) I am ready to make a complaint and demand a refund! But what I really want is to get the manual.

    I have written the author several times with no response. And the response I get from envato is to unzip the file and find the downloads folder / index file. None exists!

    Also, a plug in Slowave Extras will not allow a download- forbidden site. I do not want to override the forbidden message as it is usually for a good reason.

    Can you help me find the documentation and Slowave Extras required download or else help me with returning the theme so I can find one I can use.

    Thanks in advance-

    Pam

    Forum: Fixing WordPress
    In reply to: Slowave

    I purchased this theme (Slowave) a couple weeks ago but cannot even get started. I installed it on my webpage, but cannot find the documentation “for theme related issues please find my documentation in the Item Main Package archive, it’s really accurate and detailed”

    Where is the Main Package? I downloaded from the site a zip file, and think I have looked in all the folders for documentation. I did a re-download today but still cannot find it.

    Sorry if I am dumb- but I thought this would be self explanatory.

    Pam

    Forum: Fixing WordPress
    In reply to: Incompkete theme
    Thread Starter KIF253

    (@kif253)

    Thank you for the quick reply. I presume Envato is the support channel. They have not quick response method, so I sent a message through a forum Do you have other ideas for me?

    Pam

    Thread Starter KIF253

    (@kif253)

    When I opened the program this morning it is fixed! Must have been a bug.

    Thanks for your attention.

    Thread Starter KIF253

    (@kif253)

    Thanks for the answer –

    This is a problem with tow different wordpress themes. Will the reset effect both of the themes?

    I think I will have someone else do it for me. Don’t want to mess up the page. I am so much a newbie with computer stuff. I do not know how to reset plugins – if I re-activate a plugin I had been using will it automatically reinstate whatever it was associated with?

    Pam

Viewing 5 replies - 1 through 5 (of 5 total)