kingstonnexus

Would you be able to provide any guidance as to how I might do that?

What I ended up doing, which worked pretty well since I had the same request, was to create a brand new custom post type by copying the code for products into a new plugin, and changing the names there, and then disabling Products in the plugin settings.

Okay I tried unchecking Respect exclude_from_search, but that didn’t work.

How do I set the private_cap filter?

Update:

I found this article: https://www.relevanssi.com/knowledge-base/private-posts-custom-post-types/ and I added the following function:

add_filter('relevanssi_private_cap', 'private_ticket_cap');

function private_ticket_cap($cap) {
	if ($cap == 'read_private_ticket') $cap = 'view_private_ticket';
	return $cap;
}

But it still seems to be not working. I also tried read_private_tickets and view_private_tickets. I also tried reindexing. Any help?

According to Awesome Support documentation, the relevant permissions are:
view_private_ticket
view_ticket