kiriska

This issue resolves if you switch PHP back to 7.3. It won’t immediately start again if you update the PHP version after that, but it will eventually. As most hosts are starting the push to deprecate PHP 7.3 and 7.4, this plugin has a lot of updates to make to be compatible with PHP 8.0… :/

Update: Per some other similar topics, clearing the cache for the site seemed to resolve the issue. No idea what that was about. :/

• This reply was modified 4 years, 5 months ago by kiriska.

That did it! Thank you so much for your help. ??

Here’s the full template code for the CPT: https://pastebin.com/M8NvWycq
Screenshot of settings page: https://i.share.pho.to/8940913e_o.png

Last update: The problem theme was disabling the admin bar for non-admin users, which might have been interfering with permissions for WF. Removing that bit solved the problem, so hurray!

Thanks for your help.

Update: Looks like whatever the problem is lies with the theme for the site. I swapped to a WordPress default theme and Wordfence ran fine.

I’m currently trying to figure out what in the theme would stop Wordfence from running properly. Clearly the problem isn’t WF’s fault, but any direction in this matter would be appreciated.

Nothing appears in the error log corresponding to the scan times. (The last error was from 24 March.)

Both the working and problematic instances of Wordfence show the following:

Loaded Configuration File: /home/username/public_html/php.ini
PHP Version: 5.3.27
cURL support: enabled
cURL information: 7.38.0

The full php.ini file can be viewed here: https://pastebin.com/QTbD7mVL

An update: auto_prepend_file is set when you configure settings for the Firewall on WF install. I had declined to do so for the problematic instance and there wasn’t an obvious way to do so after the initial post-install prompt. I reinstalled WF, configured the Firewall, so auto_prepend_file is properly set on the problematic instance.

However, the scan still fails to run and the same error appear in the log.

Now the only differences in the two server configuration docs are URL paths and cookies.

After hitting the “Scan process ended” error, a few other items appear in the log occasionally:

[Mar 31 13:30:27] Scan process ended after forking.
[Mar 31 13:30:49] Calling Wordfence API v2.23:https://noc1.wordfence.com/v2.23/?v=4.7.3&s=http%3A%2F%2F%5BURL%5D&k=f701f3d5946c5878180b84431c0b3e0decf21ecd20cc682e267179687d4acf772a7a7407f6cc93ec92230a4a57dc5d308259e35ae382d25af8f60b84534c04bd3a9241ea3b75c52d65188bd0c4adf1aa&openssl=9469999&phpv=5.3.27&betaFeed=0&cacheType=disabled&action=ping_api_key
[Mar 31 13:31:14] Calling Wordfence API v2.23:https://noc1.wordfence.com/v2.23/?v=4.7.3&s=http%3A%2F%2F%5BURL%5D&k=f701f3d5946c5878180b84431c0b3e0decf21ecd20cc682e267179687d4acf772a7a7407f6cc93ec92230a4a57dc5d308259e35ae382d25af8f60b84534c04bd3a9241ea3b75c52d65188bd0c4adf1aa&openssl=9469999&phpv=5.3.27&betaFeed=0&cacheType=disabled&action=password_load_results
[Mar 31 13:31:14] Calling Wordfence API v2.23:https://noc1.wordfence.com/v2.23/?v=4.7.3&s=http%3A%2F%2F%5BURL%5D&k=f701f3d5946c5878180b84431c0b3e0decf21ecd20cc682e267179687d4acf772a7a7407f6cc93ec92230a4a57dc5d308259e35ae382d25af8f60b84534c04bd3a9241ea3b75c52d65188bd0c4adf1aa&openssl=9469999&phpv=5.3.27&betaFeed=0&cacheType=disabled&action=password_load_jobs

Hi @wfyann,

The five values you listed are identical in the two configurations. Aside from differences in URL paths and cookies, the only significant difference seems to be auto_prepend_file, which is “no value” in problematic instance and “wordfence-waf.php” in working instance.

“wordfence-waf.php” exists on the problematic instance, in the correct location, but I’m not sure how/where to set this value? This was a fresh install of Wordfence, as well.

Weird! I definitely didn’t get an email. Nothing in spam either. Oh well. I got it now and everything seems to be working fine now. I really appreciate it, so thank you! ??

Hey, it’s been a few days and Support hasn’t gotten back to me. I understand I’m much lower priority as a free user, but you seem to be pretty responsive on the forums here and it sounds like it’s just a matter of sending a package file? Thanks.

Thanks, I sent an email to support.

Thanks for looking into it. I’ve removed that piece of jquery, but the issue persists.

Try disabling all the options under Settings>Webcomic>Dynamic webcomic navigation

That fixed it. Thanks so much for the quick response! I don’t think I would’ve figured it out without your help, haha.