Forum Replies Created

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter klepec

    (@klepec)

    We are very satisfied with your product. However, our customers have reported that they cannot add a composite product to the shopping cart in the mobile version if they are not registered. We conducted a plugin investigation and found that this has not been possible since version 7.0.0 onwards. All previous versions allowed this functionality. As many customers make quick purchases without registration on the mobile version, this feature is crucial. We kindly request a fix. Thank you.

    Thread Starter klepec

    (@klepec)

    Thank you for fixing the bug. You have the best composite product plugin we have tested.

    Thread Starter klepec

    (@klepec)

    Hello!

    Thank you for your effort. Unfortunately, the error still remains despite the update. Numbers are being displayed in the gallery. We are sending you the link:

    https://www.eurodiskont.net/izdelek/soncna-elektrarna-growatt-6kw-5-000w-800ah-wi-fi/

    Likewise, the quantity numbers are hidden behind the product name if we include the Link to individual product feature. We don’t want to include this now as customers don’t see the quantity. The numbers are only visible if a dropdown or grid is included. If it’s just a product description that requires a fixed quantity, for example 3, the numbers are hidden. We tested this on a completely new page in a different theme and without plugins. In your demo version you can easily test this by selecting a product that does not have a selection in the dropdown or grid. Add the required fixed quantity, for example: 3, and look. You will see that the number 3 does not appear. It is only visible if you disable the Link to individual product feature.

    Thank you for your help in fixing the bugs.

    If it were easier, we would be grateful for the older version where everything worked well?

    Thread Starter klepec

    (@klepec)

    Hello!

    Thank you for your effort. Unfortunately, the error still remains despite the update. Numbers are being displayed in the gallery. We are sending you the link:

    https://www.eurodiskont.net/izdelek/soncna-elektrarna-growatt-6kw-5-000w-800ah-wi-fi/

    Likewise, the quantity numbers are hidden behind the product name if we include the Link to individual product feature. We don’t want to include this now as customers don’t see the quantity. The numbers are only visible if a dropdown or grid is included. If it’s just a product description that requires a fixed quantity, for example 3, the numbers are hidden. We tested this on a completely new page in a different theme and without plugins. In your demo version you can easily test this by selecting a product that does not have a selection in the dropdown or grid. Add the required fixed quantity, for example: 3, and look. You will see that the number 3 does not appear. It is only visible if you disable the Link to individual product feature.

    Thank you for your help in fixing the bugs.

    If it were easier, we would be grateful for the older version where everything worked well?

    H

    • This reply was modified 1 year, 7 months ago by klepec.
    • This reply was modified 1 year, 7 months ago by klepec.
    Thread Starter klepec

    (@klepec)

    Thank you for offering help. As this is a business page, we cannot post the data through the forum. Please send us your email address to [email protected] so we can provide you with all the access data. Thank you for your provided email.

    Thread Starter klepec

    (@klepec)

    Hello, We tested your plugin in a completely different WordPress theme on our completely different website:

    https://www.energija-sonca.com/izdelek/solarni-panel-trina-solar-vertex-s-420w/

    We don’t have any additional plugins installed here. When we enable the Link to individual product feature, the quantities in the frontend are hidden. When we disable the Link to individual product feature, the quantities in the frontend are displayed.

    We also noticed some issues with the gallery carousel in our theme, numbers were appearing instead of the thumbnails. See the image below… If we disable your plugin, it works normally.

    We are generally very satisfied with your plugin. Could you please provide us with a file so we can install an older version when everything worked fine? Thank you for your reply.

Viewing 7 replies - 1 through 7 (of 7 total)