klous-1

Hi Mirko,

Thanks for replying, appreciate that.

Okay I will discuss with them. I thought that as the scheduled time was set incorrectly in the first place (i.e. in the immediate past) it was perhaps not to do with WP-Cron.

But ok, I’ll contact the host and see.

Thanks ??

Works a treat, thanks for the help Rogier/Jarno!

@sdesign-1 For info, it was fixed in V5.4

Thanks Jarno, appreciate that. Will keep an eye out for an update.

Best regards,
Nick

Hi @jarnovos,

Thanks for the quick reply.

That seems to work. Is there some reason the Accept/Deny doesn’t work? Or something we can do to make it work?

Thanks,
Nick

Hi Will,

Thanks for taking a look and testing the form.

I’m not sure the issue is with the tabs as I’ve since created a newsletter sign-up form and this has the same issue. This sign-up form is not within a tabbed section, it is just in the footer of each page.

The other errors work fine on the forms, maintaining focus correctly, both in the tabs and for the newsletter sign-up on the pages.

It seems more like this “losing focus” is the default behaviour of the plugin with recaptcha and when it fails. Or do you know otherwise, maybe an example?

Most of the time there are no issues with the recaptcha, but I’m worried we could miss/lose some customers when there are.`

Regards,
Nick

Hi Will,

I have managed to fix the cookies issue with some help from Complianz. However, the behaviour of the form when reCAPTCHA fails remains an issue.

So, if a user submits a form but reCAPTCHA fails, the page reloads and goes back to the top. There is an error message, but there is no way for a user to know the form didn’t send, unless they scroll all the way to the bottom of the page, and reopen the WPform contact form. At that point they can see the error message that states the form didn’t send, due to reCAPTCHA, please try again.

Can this be altered so that the focus remains on the form and the error message is clear to see (as it does with other error messages)?

Thanks,
Nick

Thanks Will,

I wasn’t sure where the issue would lie! I’ll try the Complianz guys, thanks for checking that for me and writing.

Best regards
Klous-1

Thanks Aert,

Nice of you to help and that works well. I did something a little different (basically a button and having to amend the parent form DIV so it would be hidden if cookies were already accepted).

I’ll speak to WPForms on the reload issue if not accepted.

Thanks again.

Hi Aert,

I think if there was a button, or a banner, that would be good. Ideally, this is replaced with a “Cookies Accepted” banner once clicked (or maybe hidden entirely if already accepted).

Not quite so easy if using WPForms Lite, as that doesn’t allow HTML blocks. However, I’m playing around with a button within the description of the previous field’s description (on the same test page link above).

Better yet, the reload behaviour is fixed, but perhaps that is down to WPForms?

Thanks,
Klous

Hi Aert,

Thanks for a quick response.

That is disabled on CF7 now. The behaviour remains.

I will see what I can do about hiding the button in a nice way. I’m not really keen on the small link text to allow cookies in the form, so perhaps this will solve both issues. Just means a bit of work to do….

Klous

Hello,

Thanks for the response. Yes, I got it working. Looks like some problems with the theme and latest versions of wordpress/PHP. I ran the install procedure by switching temporarily to a different theme. Definitely problems with the theme though and not the plugin.

I should have updated this post, sorry but thank you for the reply!

Thanks for the reply mortydot ! I don’t think it is a JS error, I’m not using minify, it’s only on browser cache, literally I just activate the plugin.

Plus another page using all the same JS is working fine.

The single difference on this page is the GPX file used for the map.

Thansk again for the reply, I wil ltake a look more closely myself, maybe I’m misssing something obvious….

actually until I can remedy it, the plugin is disabled, and the links above will work.