kongb

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  • Thread Starter kongb

    (@kongb)

    Great, thanks for your help!

    Thread Starter kongb

    (@kongb)

    That worked wonders, thanks. Does that mean that this setting should be enabled all the time or just that it should be enabled and disabled again – after any changes made to the design of the invoice ?

    Thread Starter kongb

    (@kongb)

    Hello,
    I have solved the issue via OneTrust Cookie consent. It was the auto-blocker that created the conflict.

    Best,

    Thread Starter kongb

    (@kongb)

    Ah okay, great thanks!

    Thread Starter kongb

    (@kongb)

    Hello,
    Thanks for your quick replies. It is a cloud-based service:
    https://www.onetrust.com/products/cookie-consent/

    When I login to One Trust I don’t see an option to exclude scripts but I will try to contact them with your information above and see if they can add them to an exclusion list backend for my account..

    Best,

    Thread Starter kongb

    (@kongb)

    So I have found out what is causing the error. It is a conflict between your plugin and the One Trust Cookie Compliance Service (onetrust.com). This service is integrated with my website via the below function in my child theme’s function.php file. The function inserts One Trust script tags into the top of the <head> section in the header.php file.

    add_action('wp_head', 'custom_head_function', -9999999);
function custom_head_function(){
?>

<!-- OneTrust Cookies Consent Notice start for xxx.com -->
<script type="text/javascript" src="https://cdn.cookielaw.org/consent/234de168-94c9-4781-9a67-189fcd4a57af/OtAutoBlock.js" ></script>
<script src="https://cdn.cookielaw.org/consent/234de168-94c9-4781-9a67-189fcd4a57af/otSDKStub.js"  type="text/javascript" charset="UTF-8" data-domain-script="234de168-94c9-4781-9a67-189fcd4a57af" ></script>
<script type="text/javascript">
function OptanonWrapper() { }
</script>
<!-- OneTrust Cookies Consent Notice end for xxx.com -->

<?php
};

    I wonder if you would consider making your plugin compliant with the One Trust Cookie Consent Service?

    Hello,

    I still get a an error – this time it seems it is an incompatibility with elementor.
    It messes with the styling of my cart widget in the navigation bar. When downgrading to the previous version everything looks fine -but when upgrading to the most recent version the error occurs. My theme is Shoptimizer by CommerceGurus

    This us what I could get out of Google developer:

    elementor-admin-bar.min.js?ver=3.5.3:2 Uncaught ReferenceError: elementorModules is not defined
    at elementor-admin-bar.min.js?ver=3.5.3:2
    at elementor-admin-bar.min.js?ver=3.5.3:2
    at elementor-admin-bar.min.js?ver=3.5.3:2
(anonymous) @ elementor-admin-bar.min.js?ver=3.5.3:2
(anonymous) @ elementor-admin-bar.min.js?ver=3.5.3:2
(anonymous) @ elementor-admin-bar.min.js?ver=3.5.3:2
    /*! elementor - v3.5.3 - 28-12-2021 */
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    Thread Starter kongb

    (@kongb)

    Hello Zorem,

    I wonder if you have seen my reply to your last message. I noticed that the email thread had been marked with a status of resolved?!

    Kind regards,
    Rikke

    Thread Starter kongb

    (@kongb)

    NB. The issue only exists in Outlook desktop. Outlook for mobile is fine. So is Gmail browser and mobile app

    Thread Starter kongb

    (@kongb)

    Hi Zorem,

    The second shot is of a transactional completed order email created with the WooCommerce Email Template Customizer by Villatheme. They have a Hook widget which allows for displaying of information from third party plugins -in this case a (test) tracking number created via AST. I have spoken to the Villatheme about the issue and they said that css has to be added to the AST plugin in order to change the color. However, I don’t see anywhere to add this in the customizer, so if it is not something you will change globally for the plugin, I would appreciate it if you could advice me where I might add the css in the plugin files. Ex. I have a child theme installed, so I could make a copy of the file and put it in the child theme folder. I am just unsure which file(s) to add to.

    Kind regards,
    Rikke

    Thread Starter kongb

    (@kongb)

    Hello,

    Please find the screenshots you requested at the below url:

    https://drive.google.com/drive/folders/1v9UDjfNpRG1CK1Th8Zj_KgV6R2VPQ58N?usp=sharing

    I am not sure what you mean by your second message re. translation files. I am suspecting that message was intended for someone else.

    regards,
    Rikke

    Thread Starter kongb

    (@kongb)

    Hello,

    Thanks for your reply. I am seemingly not able to attach anything to this message. Could you please provide me an email address or a link to where I can upload the images?

    Kind regards,
    Rikke

    Thread Starter kongb

    (@kongb)

    Hi Juan
    Thanks for that.

    Best,
    Rikke

    Thread Starter kongb

    (@kongb)

    Hello Bruna,
    Thanks for your quick reply. You are right. After logging out and making a test order -the optin checkbox is no longer pre-checked. Thanks for clarifying.

    Best,
    Rikke

    Thread Starter kongb

    (@kongb)

    Hello again Elvira,

    I have figured out what the problem is. MailPoet populates the First Name field with the value written in the “Display name publicly as” field in the wp user profile ( Ex. the user Display Name). By default that field is populated with the username (ex. the email alias). I have finally figured a way to change the default Display Name from the username to the first name and last name, so the problem has sort of and almost been solved (The last name is still left blank). However it took me quite a while to find a php function that worked, so it would be a neat update for the future if MailPoet could automatically grab the first and last names from the wp-user profile and then provide a choice in the MailPoet admin settings between using username, first name and/or last name for greeting subscribers and customers.

    Kind regards,
    Rikke

Viewing 15 replies - 1 through 15 (of 19 total)