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Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter konstantinoskop

    (@konstantinoskop)

    Good Morning. It was TutorLMS, It was interfering with PMPro. I downloaded an older version of TutorLMS and everything works now. Thank you for your assistance. You can close this thread.

    Sincerely,
    Kopridis Konstantinos

    • This reply was modified 6 months, 2 weeks ago by konstantinoskop. Reason: To mark it as resolved
    Thread Starter konstantinoskop

    (@konstantinoskop)

    ` wp-core
    
    version: 6.5.3
    site_language: en_US
    user_language: en_US
    timezone: +00:00
    permalink: /%postname%/
    https_status: true
    multisite: false
    user_registration: 1
    blog_public: 1
    default_comment_status: open
    environment_type: production
    user_count: 336
    dotorg_communication: true wp-paths-sizes
    
    wordpress_path: /home/wikibzfi/public_html
    wordpress_size: 137.03 GB (147136426644 bytes)
    uploads_path: /home/wikibzfi/public_html/wp-content/uploads
    uploads_size: 136.71 GB (146794533958 bytes)
    themes_path: /home/wikibzfi/public_html/wp-content/themes
    themes_size: 37.46 MB (39278216 bytes)
    plugins_path: /home/wikibzfi/public_html/wp-content/plugins
    plugins_size: 477.63 MB (500827598 bytes)
    database_size: 463.69 MB (486214482 bytes)
    total_size: 274.70 GB (294957280898 bytes) wp-dropins (1)
    
    maintenance.php: true wp-active-theme
    
    name: Hello Elementor (hello-elementor)
    version: 3.0.1
    author: Elementor Team
    author_website: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash
    parent_theme: none
    theme_features: core-block-patterns, widgets-block-editor, menus, post-thumbnails, automatic-feed-links, title-tag, html5, custom-logo, editor-style, align-wide, woocommerce, wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider
    theme_path: /home/wikibzfi/public_html/wp-content/themes/hello-elementor
    auto_update: Disabled wp-themes-inactive (4)
    
    Eduma Child: version: 1.0.0, author: ThimPress, Auto-updates disabled
    Eduma: version: 5.3.3, author: ThimPress, Auto-updates disabled
    OceanWP: version: 3.5.5, author: OceanWP, Auto-updates enabled
    Twenty Twenty-Four: version: 1.1, author: the WordPress team, Auto-updates disabled wp-mu-plugins (1)
    
    Health Check Troubleshooting Mode: author: (undefined), version: 1.9.1 wp-plugins-active (21)
    
    Akismet Anti-spam: Spam Protection: version: 5.3.2, author: Automattic - Anti-spam Team, Auto-updates disabled
    Classic Widgets: version: 0.3, author: WordPress Contributors, Auto-updates disabled
    Code Snippets: version: 3.6.4, author: Code Snippets Pro, Auto-updates disabled
    Connect Paid Memberships Pro to Discord: version: 1.2.17, author: ExpressTech Software Solutions Pvt. Ltd., Strangers Studios, Auto-updates disabled
    CookieYes | GDPR Cookie Consent: version: 3.2.2, author: CookieYes, Auto-updates disabled
    Elementor: version: 3.21.3, author: Elementor.com (latest version: 3.21.5), Auto-updates disabled
    Elementor Pro: version: 3.21.1, author: Elementor.com, Auto-updates disabled
    Email Marketing Automation - Mail Mint: version: 1.10.4, author: WPFunnels Team (latest version: 1.10.7), Auto-updates disabled
    Manage Notification E-mails: version: 1.8.6, author: Virgial Berveling, Auto-updates disabled
    Paid Memberships Pro: version: 2.12.5, author: Paid Memberships Pro (latest version: 3.0.4), Auto-updates disabled
    Paid Memberships Pro - Akismet Integration: version: 1.0.1, author: Paid Memberships Pro, Auto-updates disabled
    Paid Memberships Pro - WooCommerce Add On: version: 1.9, author: Paid Memberships Pro, Auto-updates disabled
    Solid Affiliate: version: 1.9.1, author: Solid Plugins, Auto-updates enabled
    Tutor LMS: version: 2.7.0, author: Themeum, Auto-updates disabled
    Tutor LMS Certificate Builder: version: 1.0.5, author: Themeum, Auto-updates disabled
    Tutor LMS Elementor Addons: version: 2.1.4, author: Themeum, Auto-updates disabled
    Tutor LMS Pro: version: 2.7.0, author: Themeum, Auto-updates disabled
    WooCommerce: version: 8.8.2, author: Automattic (latest version: 8.8.3), Auto-updates disabled
    WP Mail SMTP: version: 4.0.1, author: WP Mail SMTP, Auto-updates disabled
    WP Rollback: version: 2.0.6, author: WP Rollback (latest version: 2.0.7), Auto-updates disabled
    Yoast SEO: version: 22.5, author: Team Yoast (latest version: 22.6), Auto-updates disabled wp-plugins-inactive (33)
    
    All-in-One WP Migration: version: 7.81, author: ServMask, Auto-updates disabled
    Asset CleanUp: Page Speed Booster: version: 1.3.9.3, author: Gabe Livan, Auto-updates disabled
    Autoptimize: version: 3.1.11, author: Frank Goossens (futtta), Auto-updates disabled
    Basic User Avatars: version: 1.0.8, author: Stranger Studios, Auto-updates disabled
    bunny.net: version: 2.2.4, author: bunny.net, Auto-updates disabled
    Cloudflare: version: 4.12.7, author: Cloudflare, Inc., Auto-updates disabled
    Dynamic Visibility for Elementor: version: 5.0.10, author: Dynamic.ooo, Auto-updates disabled
    Elementor Addon Elements: version: 1.13.3, author: WPVibes (latest version: 1.13.5), Auto-updates disabled
    Essential Addons for Elementor: version: 5.9.17, author: WPDeveloper (latest version: 5.9.20), Auto-updates disabled
    EWWW Image Optimizer: version: 7.6.0, author: Exactly WWW, Auto-updates disabled
    Facebook Chat Plugin - Live Chat Plugin for WordPress: version: 2.5, author: Meta, Auto-updates disabled
    Fixed Widget: version: 6.2.3, author: Thomas Maier, Max Bond, Auto-updates disabled
    GetResponse for WordPress: version: 5.5.34, author: GetResponse, Auto-updates disabled
    Health Check & Troubleshooting: version: 1.7.0, author: The www.ads-software.com community, Auto-updates disabled
    Hustle: version: 7.8.4, author: WPMU DEV, Auto-updates disabled
    Import and export users and customers: version: 1.26.6.1, author: codection, Auto-updates disabled
    Ivory Search: version: 5.5.6, author: Ivory Search, Auto-updates disabled
    Jetpack: version: 13.3.1, author: Automattic (latest version: 13.4), Auto-updates disabled
    Jetpack Boost: version: 3.2.2, author: Automattic - Jetpack Site Speed team, Auto-updates disabled
    Kadence WooCommerce Email Designer: version: 1.5.12, author: Kadence WP, Auto-updates disabled
    LiteSpeed Cache: version: 6.2.0.1, author: LiteSpeed Technologies, Auto-updates disabled
    Ocean Extra: version: 2.2.7, author: OceanWP, Auto-updates disabled
    Order auto complete for WooCommerce: version: 1.2.1, author: kardi, Auto-updates disabled
    Payment Plugins for Stripe WooCommerce: version: 3.3.61, author: Payment Plugins, [email protected] (latest version: 3.3.62), Auto-updates disabled
    SiteOrigin CSS: version: 1.5.9, author: SiteOrigin, Auto-updates disabled
    Slider Revolution: version: 6.6.15, author: ThemePunch, Auto-updates disabled
    Sticky Header OceanWP: version: 1.0.8, author: Oren Hahiashvili, Auto-updates disabled
    TI WooCommerce Wishlist: version: 2.8.2, author: TemplateInvaders, Auto-updates disabled
    Under Construction: version: 4.00, author: WebFactory Ltd, Auto-updates disabled
    W3 Total Cache: version: 2.7.1, author: BoldGrid (latest version: 2.7.2), Auto-updates disabled
    WooCommerce Direct Checkout: version: 3.3.3, author: QuadLayers, Auto-updates disabled
    WP Bouncer - Limit Simultaneous Logins: version: 1.5.1, author: Stranger Studios, Auto-updates disabled
    WPForms Lite: version: 1.8.8.3, author: WPForms, Auto-updates disabled wp-media
    
    image_editor: WP_Image_Editor_GD
    imagick_module_version: Not available
    imagemagick_version: Not available
    imagick_version: Not available
    file_uploads: 1
    post_max_size: 8000M
    upload_max_filesize: 8000M
    max_effective_size: 8 GB
    max_file_uploads: 20
    gd_version: bundled (2.1.0 compatible)
    gd_formats: GIF, JPEG, PNG, WebP, BMP, AVIF, XPM
    ghostscript_version: 9.27 wp-server
    
    server_architecture: Linux 4.18.0-477.13.1.el8_8.x86_64 x86_64
    httpd_software: Apache
    php_version: 8.2.18 64bit
    php_sapi: litespeed
    max_input_variables: 1000
    time_limit: 8000
    memory_limit: 8000M
    max_input_time: 8000
    upload_max_filesize: 8000M
    php_post_max_size: 8000M
    curl_version: 7.61.1 OpenSSL/1.1.1k
    suhosin: false
    imagick_availability: false
    pretty_permalinks: true
    htaccess_extra_rules: true
    current: 2024-05-09T06:09:24+00:00
    utc-time: Thursday, 09-May-24 06:09:24 UTC
    server-time: 2024-05-09T06:09:22+00:00 wp-database
    
    extension: mysqli
    server_version: 10.5.24-MariaDB
    client_version: mysqlnd 8.2.18
    max_allowed_packet: 1073741824
    max_connections: 151 wp-constants
    
    WP_HOME: undefined
    WP_SITEURL: undefined
    WP_CONTENT_DIR: /home/wikibzfi/public_html/wp-content
    WP_PLUGIN_DIR: /home/wikibzfi/public_html/wp-content/plugins
    WP_MEMORY_LIMIT: 40M
    WP_MAX_MEMORY_LIMIT: 8000M
    WP_DEBUG: false
    WP_DEBUG_DISPLAY: false
    WP_DEBUG_LOG: false
    SCRIPT_DEBUG: false
    WP_CACHE: false
    CONCATENATE_SCRIPTS: undefined
    COMPRESS_SCRIPTS: undefined
    COMPRESS_CSS: undefined
    WP_ENVIRONMENT_TYPE: Undefined
    WP_DEVELOPMENT_MODE: undefined
    DB_CHARSET: utf8mb4
    DB_COLLATE: undefined wp-filesystem
    
    wordpress: writable
    wp-content: writable
    uploads: writable
    plugins: writable
    themes: writable
    mu-plugins: writable wp_mail_smtp
    
    version: 4.0.1
    license_key_type: lite
    debug: No debug notices found.
    lite_install_date: Jul 9, 2021 @ 8:20pm pmpro
    
    pmpro-cron-jobs: pmpro_cron_expire_memberships (2024-05-09 07:00:21) |
    pmpro_cron_stripe_subscription_updates (2024-05-09 07:00:21) |
    pmpro_cron_expiration_warnings (2024-05-09 07:00:22) |
    pmpro_cron_admin_activity_email (2024-05-09 10:30:00) |
    pmpro_cron_delete_tmp (2024-05-09 10:30:00) |
    pmpro_cron_credit_card_expiring_warnings (2024-06-06 19:00:21) |
    pmpro_license_check_key (2024-06-06 19:00:21)
    pmpro-gateway: Stripe (Legacy Keys) [stripe:legacy-keys]
    pmpro-gateway-env: Live/Production [live]
    pmpro-orders: 239 orders
    pmpro-discount-codes: 6 discount codes
    pmpro-sessions:
    session_status: Active
    pmpro-membership-levels: {
    "9": {
    "id": "9",
    "name": "Amazon FBA Mastery",
    "description": "",
    "confirmation": "",
    "initial_payment": 149,
    "billing_amount": 0,
    "cycle_number": "0",
    "cycle_period": "0",
    "billing_limit": "0",
    "trial_amount": 0,
    "trial_limit": "0",
    "allow_signups": "1",
    "expiration_number": "0",
    "expiration_period": "0"
    },
    "2": {
    "id": "2",
    "name": "\u03a3\u03c5\u03bd\u03b4\u03c1\u03bf\u03bc\u03ae 6 \u039c\u03b7\u03bd\u03ce\u03bd",
    "description": "",
    "confirmation": "",
    "initial_payment": 149.900000000000005684341886080801486968994140625,
    "billing_amount": 149.900000000000005684341886080801486968994140625,
    "cycle_number": "6",
    "cycle_period": "Month",
    "billing_limit": "0",
    "trial_amount": 0,
    "trial_limit": "0",
    "allow_signups": "1",
    "expiration_number": "0",
    "expiration_period": "0"
    },
    "8": {
    "id": "8",
    "name": "Facebook & Instagram Ads",
    "description": "",
    "confirmation": "",
    "initial_payment": 149,
    "billing_amount": 0,
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    "trial_limit": "0",
    "allow_signups": "1",
    "expiration_number": "0",
    "expiration_period": "0"
    },
    "3": {
    "id": "3",
    "name": "\u03a3\u03c5\u03bd\u03b4\u03c1\u03bf\u03bc\u03ae 1 \u0388\u03c4\u03bf\u03c5\u03c2",
    "description": "",
    "confirmation": "",
    "initial_payment": 249.900000000000005684341886080801486968994140625,
    "billing_amount": 249.900000000000005684341886080801486968994140625,
    "cycle_number": "1",
    "cycle_period": "Year",
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    "trial_amount": 0,
    "trial_limit": "0",
    "allow_signups": "1",
    "expiration_number": "0",
    "expiration_period": "0"
    },
    "7": {
    "id": "7",
    "name": "Wordpress Web Design",
    "description": "",
    "confirmation": "",
    "initial_payment": 149,
    "billing_amount": 0,
    "cycle_number": "0",
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    "trial_amount": 0,
    "trial_limit": "0",
    "allow_signups": "1",
    "expiration_number": "0",
    "expiration_period": "0"
    },
    "10": {
    "id": "10",
    "name": "Trading \u03ba\u03b1\u03b9 \u03a4\u03b5\u03c7\u03bd\u03b9\u03ba\u03ae \u0391\u03bd\u03ac\u03bb\u03c5\u03c3\u03b7",
    "description": "",
    "confirmation": "",
    "initial_payment": 149,
    "billing_amount": 0,
    "cycle_number": "0",
    "cycle_period": "0",
    "billing_limit": "0",
    "trial_amount": 0,
    "trial_limit": "0",
    "allow_signups": "1",
    "expiration_number": "0",
    "expiration_period": "0"
    },
    "11": {
    "id": "11",
    "name": "\u039c\u03b7\u03bd\u03b1\u03af\u03b1 \u03a3\u03c5\u03bd\u03b4\u03c1\u03bf\u03bc\u03ae",
    "description": "",
    "confirmation": "",
    "initial_payment": 29.89999999999999857891452847979962825775146484375,
    "billing_amount": 29.89999999999999857891452847979962825775146484375,
    "cycle_number": "1",
    "cycle_period": "Month",
    "billing_limit": "0",
    "trial_amount": 0,
    "trial_limit": "0",
    "allow_signups": "1",
    "expiration_number": "0",
    "expiration_period": "0"
    }
    }
    pmpro-custom-templates: No template overrides
    pmpro-getfile-usage: PMPRO_GETFILE_ENABLED is not set
    pmpro-htaccess-cache-usage: Off
    pmpro-pages:
    account: https://andreouacademy.com/membership-account/
    billing: https://andreouacademy.com/membership-account/membership-billing/
    cancel: https://andreouacademy.com/membership-account/membership-cancel/
    checkout: https://andreouacademy.com/membership-account/membership-checkout/
    confirmation: https://andreouacademy.com/membership-account/membership-confirmation/
    invoice: https://andreouacademy.com/membership-account/membership-invoice/
    levels: https://andreouacademy.com/
    login: https://andreouacademy.com/login/
    member_profile_edit: https://andreouacademy.com/membership-account/your-profile/
    pmpro-library-conflicts:
    stripe: v10.17.0 (2023-11-29 03:43:09) - /home/wikibzfi/public_html/wp-content/plugins/wpforms-lite/vendor/stripe/stripe-php/lib/Stripe.php | v10.3.0 (2024-05-07 06:42:41) - /home/wikibzfi/public_html/wp-content/plugins/woo-stripe-payment/vendor/stripe/stripe-php/lib/Stripe.php
    pmpro-outdated-templates: No outdated templates detected.
    pmpro-current-site-url: https://andreouacademy.com
    pmpro-recorded-site-url: https://andreouacademy.com
    pmpro-pause-mode: Disabled

    Thank you for your time.

    Thread Starter konstantinoskop

    (@konstantinoskop)

    Hi there, I can’t replicate this, It just happens randomly with users. Sometimes when this happens we create them new credentials but now a user contacted me and says that these credentials have a problem too. I checked with her credentials and the problem is real.

Viewing 3 replies - 1 through 3 (of 3 total)