• Resolved venomenom

    (@venomenom)


    Hello, I don’t understand what is happening here. The plugin was works fine until… I don’t know when.

    This is the interface on my post, the only string that available to edit are social share plugin text. I tried to disable it (social plugin share), but the post string still didn’t show up.

    Please help me

    https://prnt.sc/GT5RnXvqZ0pF

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Anca

    (@ancavictoria)

    Hello there,

    Thank you for reporting this. Here are some steps to debug this:

    • see if you have any javascript errors in the browser console https://codex.www.ads-software.com/Using_Your_Browser_to_Diagnose_JavaScript_Errors . A printscreen could help.
    • if you have any security or minification plugins please deactivate them and try again. Some caching plugins also have minification settings that can break javascript code, so for testing purposes please disable any caching as well.
    • try and open the website in a different browser just to exclude a browser add-on that might interfere with javascript.

    Let me know how this goes,

    Best Regards,

    Anca

    Thread Starter venomenom

    (@venomenom)

    1.https://prnt.sc/8MZay6c3PDge Didn’t see any error

    2. I disabled minification plugins and the translation UI still showing like the first picture above

    3. Tried Edge, Opera and Firefox. Still the same

    I’m clueless rn.. The plugin was worked perfectly ??

    Plugin Support Anca

    (@ancavictoria)

    Hi there,

    You should try a compatibility test.

    Briefly, disable all other plugins and enable the default Twenty Twenty theme. If this fixes the problem, enable everything one by one or in smaller groups, checking each time to see when the problem returns.

    Let me know how this goes.

    Best Regards,

    Anca

Viewing 3 replies - 1 through 3 (of 3 total)
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