krisatkinson
Forum Replies Created
-
Forum: Plugins
In reply to: [kvCORE IDX] KVCore widget won’t activate. ErrorHey Sigma,
kvCORE IDX requires an Authorization Token in order to connect to our systems, so you will need an account with us in order to use the plugin.
If you have a kvCORE account already, you can contact support to obtain your token (there is an email address, or you can schedule a callback) : https://support.insiderealestate.com/portal/kb/articles/welcome-to-kvcore-support
If you do not have a kvCORE account yet, you can start the process by scheduling a demo here: https://insiderealestate.com/kvcore/
Hope that helps!
Kris
Forum: Plugins
In reply to: [kvCORE IDX] kvCORE IDX Search Widget Not FunctioningHello!
Can you let me know if you are still getting this issue with the latest version of the plugin? If it’s not working, can you provide a link to the page on your site site where you are experiencing the error?
Kris
- This reply was modified 6 years, 1 month ago by krisatkinson.
Forum: Plugins
In reply to: [kvCORE IDX] KVCore widget won’t activate. ErrorHi Tracy and Andrew!
Can you let us know which version of PHP is running on your site? If you’re not sure which version you have, you could ask your hosting provider, or there are several plugins available that can help you find it: https://www.ads-software.com/plugins/search/php+version/
Based on the error you are getting, it sounds like you may have PHP 5 on your hosting. With kvCORE IDX, we are currently targeting and supporting PHP 7.0 and newer. PHP 7 is the version that is recommended when running WordPress (https://www.ads-software.com/about/requirements/), so we made the decision to work inline with those recommendations.
If we find that we have a number of users are using PHP 5 we may support it in the future, however at the moment we do not have any immediate plans to do so.
It’s possible that your hosting provider has PHP 7 available (most do). Before making any changes, I’d suggest reaching out to your hosting provider, and the developers of the plugins and themes you are using to make sure they are compatible with PHP 7. Some older and custom themes/plugins are, unfortunately, not compatible.
I’ll make sure we update our documentation to make this clear. Apologies for missing this when we released the plugin publicly!
Kris