KrisEnglish

Yes, it was right after downloading a plugin (Contact 7). I found directions somewhere to rename the plugins folder (plugin_old), went back to the site and the white screen was gone. I don’t think the problem was backwpup, just a coincidence that backing up was my next step after the download.

Thanks for following up!

Follow-up: Please disregard query, it worked! Thank you.

Hello, I just had the same problem. The error message is similar but not exactly as above. Would your instructions still apply? And if so, how should the folder be renamed? I’ve never done this step before!

Warning: require_once(D:\Hosting\10429781\html\wp-content\plugins\backwpup\vendor/composer/autoload_real.php) [function.require-once]: failed to open stream: No such file or directory in D:\Hosting\10429781\html\wp-content\plugins\backwpup\vendor\autoload.php on line 5

Fatal error: require_once() [function.require]: Failed opening required ‘D:\Hosting\10429781\html\wp-content\plugins\backwpup\vendor/composer/autoload_real.php’ (include_path=’.;C:\php\pear’) in D:\Hosting\10429781\html\wp-content\plugins\backwpup\vendor\autoload.php on line 5

I have the exact same problem and have to ask, why does this happen every time I update wordpress? When “Install Now” is clicked, why does it result in only a partial update?

Thanks — this worked. A new mystery now: why did the jetpack activate itself on April 10th? Well, it’s gone now, all is well. Much appreciated!