Kristen Gunther
Forum Replies Created
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Thank you so much! These steps seem to have resolved my current issues.
Forum: Plugins
In reply to: [YITH WooCommerce Subscription] Free Products on WooCommerceThank you for your response! Appreciate your time.
Forum: Plugins
In reply to: [Image Hotspot - Map Image Annotation] Only 3 pointers showingWow thank you so much for the quick response. I appreciate your help on this!
Thank you so much for your response. I actually realized this issue is a result of a conflict between your plugin and another plugin I have installed on my site. Please feel free to consider this closed. Thank you again.
Thank you so much for your help and confirmation. That’s perfect!
I also got a fatal error when I updated to version 13.0.4. Here’s the report I got by email from WordPress. Everything on my site is working fine but I just wanted to report the error.
WordPress version 5.5.3
Current theme: Ashe (version 1.9.7.99)
Current plugin: WP Statistics (version 13.0.4)
PHP version 7.3.25Error Details
=============
An error of type E_ERROR was caused in line 78 of the file …/wp-content/plugins/wp-statistics/includes/classes/class-wp-statistics-welcome.php. Error message: Uncaught Error: Class ‘WP_Statistics_Updates’ not found in …/wp-content/plugins/wp-statistics/includes/classes/class-wp-statistics-welcome.php:78
Stack trace:
#0 …/wp-includes/class-wp-hook.php(287): WP_Statistics_Welcome::do_welcome(Object(Plugin_Upgrader), Array)
#1 …/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(”, Array)
#2 …/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
#3 …/wp-admin/includes/class-plugin-upgrader.php(371): do_action(‘upgrader_proces…’, Object(Plugin_Upgrader), Array)
#4 …/wp-admin/includes/ajax-actions.php(4452): Plugin_Upgrader->bulk_upgrade(Array)
#5 …/wp-includes/class-wp-hoThank you!
Forum: Plugins
In reply to: [Ninja Beaver Add-ons for Beaver Builder] Contact Form Not WorkingThat’s great to hear. Thank you.
Forum: Plugins
In reply to: [Stockdio Historical Chart] Change font sizeThank you so much for your assistance! This was so helpful!
Forum: Plugins
In reply to: [Beaver Builder - WordPress Page Builder] WPML and Translation Ready?Hi @hinampaksh! Thank you so much for getting back to me. This is great to hear.
Thank you.
Hi @wfgerald Thank you so much for your response. I deleted all of them after backup and the site is still live and working great. Thank you so much!
@wfgerald I wanted to circle back on this support topic for any further guidance. Thank you!
Hi Gerroald,
Here is the path provided to me from the WordFence report:
Unknown file in WordPress core: wp-includes/theme-compat/._comments-popup.php
Let me know if this is what you are referring to, or if I can provide something else.
Another example is:
Unknown file in WordPress core: wp-includes/js/tinymce/skins/lightgray/fonts/._readme.mdI could not find any file called readme.md in that folder in my File Manager.
Thank you!