kristineds

Hi @buzzboldjeremy! Can you send your form link so I can check this out? If you prefer not to post it publicly, you can open a support ticket here instead where our entire support team will be available to help.

I’ve tried to reproduce this issue on my dev site, but have not yet had any success. We’ve also not received any reports of similar issues from other users recently. I suspect there may be something unique to your setup that is causing this.

It would also be helpful to test to see if anything on your site is interfering with Formidable and causing the issue. Could you please go through the following steps?
https://formidableforms.com/knowledgebase/what-plugins-are-known-to-cause-conflicts/#kb-how-to-find-a-conflict

Hi @buzzboldjeremy!

If you see the “reCAPTCHA was not entered correctly” message, you can go through the troubleshooting steps below.

1. Your site keys may need to be corrected. First, reenter the reCAPTCHA site keys and ensure no tabs or spaces are in them.
2.  If your site uses SSL on some pages but not others, you may get a cross-site scripting error blocking the script. Try forcing the form pages to use SSL.
3.  If you have another plugin loading a reCAPTCHA on the same page, they are likely conflicting. Disable other reCAPTCHA plugins.

Hello @bapakrob!

WPML integration is a feature included in the premium version of our plugin. Could you please?open a ticket in our helpdesk?so we can further help you with this?

Thank you!

Hello @ashebashthecash!

Geolocation is a feature included in the premium version of our plugin. Could you please open a ticket in our helpdesk so we can further help you with this?

Thank you!

Hi @kercommunications,

Sorry to hear that the reCaptcha is not working for you.

If you haven’t yet, could you go through the troubleshooting steps below?

1. Your site keys may not be correct. First,?reenter the reCAPTCHA site keys?and make sure there are no tabs or spaces in them.
2. If your site uses SSL on some pages but not others, you may be getting a cross-site scripting error blocking the script. Try forcing the form pages to use SSL.

If you are still having trouble or need additional help, could you please contact us from our helpdesk so we can get the additional information and details we need to help get this resolved. Our ticket form can be found here:?https://formidableforms.com/new-topic/

Hello Daniel @kometschuh

File Upload is a feature included in the premium version of our plugin. Could you please open a ticket in our helpdesk so we can further help you with this?

Thank you!

Hi @syafunda

Multi-step form with page breaks is a feature included in the premium version of our plugin. Could you please open a ticket in our helpdesk so we can further help you with this?

Thank you!`

Hello @divyauser

File Upload is a feature included in the premium version of our plugin. Could you please open a ticket in our helpdesk so we can further help you with this?

Thank you!

Hello @kaevonz

Calculator is a feature included in the premium version of our plugin. Could you?open a ticket?in our helpdesk so we can assist you?

Thank you!

Hello @lordsnake,

If you are using reCAPTCHA on your site and you see the “The captcha is missing from this form error message”, this usually means that there is a?Javascript error?on your page or that the wp_footer hook is missing from your theme.

Hello @kayanna00 ,

Conditional logic and calculators are features included in the premium version of our plugin. Could you?open a ticket?in our helpdesk so we can assist you?

Thank you!

Hello @nextgenuam,

Paypal is a feature included in the premium version of our plugin. Could you please?open a ticket?in our helpdesk so we can further help you?

Thank you!

Hi @whanklee,

You could copy the embed HTML code from your Youtube video, then paste this code in an HTML field type of your Formidable Forms builder.

I hope this helps.

Hello,?@narcisskylake

The View is a feature included in the premium version of our plugin. Could you please?open a ticket?in our helpdesk so we can further help you?

Thank you.

Hi?@mennaelgohary21

Could you please?open a ticket?in our helpdesk so we could look into this?

Thank you.

• This reply was modified 2 years, 10 months ago by kristineds.