ksoussou

I think I’ve found the reason, which is that photo is too big. I have redownloaded it from Stockshutter in a smaller size, and it works.

Thank you very much for your support.

Thank you for your support.

I’ve tried to upload in bulk, which was successful with two photos but then when I go Smuch’s dashboard, it keeps telling me that “No file data found in image meta. We recommend regenerating the thumbnails” or no data found in the library, which is untrue. I also tried the browser upload, which was even worse as nothing happened. I also couldn’t find “Automatically compress my images on upload” so that I can enable it. Very disappointing plugin and don’t understand its behaviour.

Please see below.

Unfortuntely

Unfortunately I don’t know how to attach the screenshot but I sent it by emailing, and not sure whether you will get it.

• This reply was modified 1 month, 1 week ago by ksoussou.

I am now getting this error:

Your PHP installation appears to be missing the MySQL extension which is required by WordPress.

Please check that the msqli PHP is installed and enabled.

Thank you for the reply. I have another question.

After uploading the website to the new host, does one have to create a database to match the one uploaded?

Thank you

Thank you very much for your support.

It is working very well.

Thank you very much for your help.

I don’t understand what it means by loading single file since I cannot see any issues when I open the Website.

Thank you very much for your help.

I have restored my website with a backup dated the 14th of August, and it is now back to normal. Thank you for your support.

02. When you told me that the source is empty, I have created a field and called it company logo and added the logo on each page. So now it is back to normal except that I still have the same issue with the right hand side of the header. In the Contact Us page there are three icons and next to each is a phone number and email. These icons don not appear in the other pages. It looks like they are lost. I cannot find them, and if they are lost or deleted, how can they appear in only one page.

What I did not mention that I, a couple of months ago, tried to change my theme to the Astra one but this was difficult to manage so I decided to switch back to my original theme. This may be the reason things are lost or look different.

Thanks again for trying to help me.

Thank you very much for your help.
01. As for the default theme, the Health check keeps asking me to make a default, which I’ve tried with no success. If you know how to do this, please explain how as I cannot see this is possible.
02. I don’t understand what SRC attribute is. Please explain
03. I have called GoDaddy regarding the Drop-ins and was told that there is nothing wrong with it.
04. My Theme is not Divi even though I don’t know what Divi is.

Thanks again

I have disabled all plugins one by one and nothing has changed, but then I discovered something weird that have never seen before. In the Plugins, I’ve found two Drop-ins, which defined as: “Drop-ins are single files, found in the wp-content directory, that replace or enhance WordPress features in ways that are not possible for traditional plugins.” The two plugin are:

1.object-cache.php described as External object cache
APCu Object Cache
2. db-error.php described as custom database error message.

I don’t know what those came from. I also noticed that the reason the logo disappeared is because the header height shrunk in size in all pages except in the Contact us page.

My WordPress is 6.0.1. My theme is called Elegance theme

Thank you for your help.

I have deactivated all plugins one by one and still have the same problem.

I am already on the default theme.

I understand that each website has a theme such as “Tewnty twenty one” or “Astra”. Mine is called “Elegance”.