ktaylor310

I do my own hosting through a Gridpane Developer panel plus Vultr or Digital Ocean. I have Post SMTP set up as part of my new build plugin bundle, so it is installed automatically on all of my websites. With over 100 sites using the plugin, why is this the only account that is having the issue? How could it be connected to hosting?

I don’t use plesk

Thank you!

Mailer: phpmailer
HostName: facesoftotalvictory.org
cURL Version: 7.58.0
OpenSSL Version: OpenSSL/1.1.1
OS: Linux kimiweb-main-server 4.15.0-197-generic #208-Ubuntu SMP Tue Nov 1 17:23:37 UTC 2022 x86_64
PHP: Linux 7.4.33 C.UTF-8
PHP Dependencies: iconv=Yes, spl_autoload=Yes, openssl=Yes, sockets=Yes, allow_url_fopen=Yes, mcrypt=No, zlib_encode=Yes
WordPress: 6.1.1 en_US UTF-8
WordPress Theme: Divi
WordPress Plugins: Akismet Anti-Spam, Black Studio TinyMCE Widget, Divi Toolbox, Donorbox Donation Form, Font Awesome, Forminator, GridPane Redis Object Cache, MainWP Child, Nginx Helper, Post SMTP, Wordfence Security, Yoast SEO, WP fail2ban
WordPress wp_mail Owner: /var/www/facesoftotalvictory.org/htdocs/wp-includes/pluggable.php
WordPress wp_mail Filter(s): PostsmtpMailer->get_mail_args
WordPress wp_mail_from Filter(s): wordfence::fixWPMailFromAddress
Postman: 2.3.2
Postman Sender Domain (Envelope|Message): facesoftotalvictory.org | facesoftotalvictory.org
Postman Prevent Message Sender Override (Email|Name): No | No
Postman Active Transport: SendGrid API (https://api.sendgrid.com:443)
Postman Active Transport Status (Ready|Connected): Yes | Yes
Postman Deliveries (Success|Fail): 131 | 0

For instance, today I pulled up the Post SMTP email log and started scrolling through the pages (which are mostly failed attempts at sending the Cleantalk communication report). After clicking to move to page 3 of the results, the browser switches to “a critical error has occurred” screen. When I deactivate the Cleantalk plugin, I can scroll through the log without any problems. Yesterday was the first day I actually received an error email from WP, and that is the partial message I received above. The only plugins mentioned are Post SMTP and Cleantalk.

I do not have “send connection reports” enabled, but they are apparently still attempting to be sent.

Thank you for your help! I’ll try it out.
Kimi

Thank you for responding. It would be great if you could email an update from time to time so I know you are working on a solution.

@catchsquare I will set up a staging area for you if I can find the time.

Thank you!

@valeriascocco I am presently using the preloader that comes with Divi Toolbox. I have not had the time to experiment with WP Smart Preloader again.

https://kimiweb.com

Sure! Thank you.

I was able to fix this using something I found from an old post from 2 years ago. It still works:

.forminator-custom-form {
display: block !important;
}

Console shows this error: Uncaught SyntaxError: unexpected token: identifier

Could you please let me know if this issue was resolved? I am using another plugin for custom addons and it also will not work with discount rules. I would purchase your plugin to replace it if I knew it would work.

I see now that this is a premium feature. Thank you.

I still have not resolved this issue. Setting up the form on a development platform and adding another zap for testing purposes takes some time & I will try to do that as soon as I can.