Forum Replies Created

Viewing 12 replies - 16 through 27 (of 27 total)
  • Thread Starter kuermo

    (@kuermo)

    Hello John,

    It’s quite strange, but just FYI I am still having the problem with mails being sent automatically ??

    BTW, I contacted the support team as you recommended.

    Greetings

    Thread Starter kuermo

    (@kuermo)

    Hello!

    In the 4 fatal errors I mentioned before (in order):

    CRITICAL Uncaught Error: Call to a member function get_gallery_image_ids() on null in
    CRITICAL Uncaught Error: Call to a member function get_gallery_image_ids() on null in
    CRITICAL Uncaught Error: Call to a member function get_gallery_image_ids() on null in
    CRITICAL Uncaught Error: Call to undefined function update_post_author_caches() in

    Thanks!

    Thread Starter kuermo

    (@kuermo)

    Hello, thanks for the explanations.

    So, this file: advanced-cache.php was deleted in httpdocs > wp-content in the hosting.

    I installed Storefront and the problem is still there. I needed to leave “MailerLite – WooCommerce integration” plugin on as I need to verify if the mail field is activating that plugin.

    I found some fatal errors in logs:

    fatal-errors-2022-10-24-b1bc57120fc3f4de85e7550cf74f90e4.log
    fatal-errors-2022-10-25-b1bc57120fc3f4de85e7550cf74f90e4.log
    fatal-errors-2022-10-26-b1bc57120fc3f4de85e7550cf74f90e4.log
    fatal-errors-2022-11-03-b1bc57120fc3f4de85e7550cf74f90e4.log

    And other things listed with such names or similar:
    httpswoocommerce.comwp-jsonwccominbox-notifications1.0notifications.json-2022-09-15-671bd9da1975b03d72db3587bceb5f9c.log
    wc-image-regeneration-2022-11-08-53074d368fbc17286cdcd6ba389c265a.log

    Which one should I send?

    Thanks once more for your patience!

    Thread Starter kuermo

    (@kuermo)

    Hello,

    Sorry, maybe I was not clear before. The issue has nothing to do with the double opt-in.

    I made a screenshot so you can see what I mean: https://drive.google.com/file/d/1CKUW37UENdGpCy1rkDIB8raPz2J-R7Sc/view?usp=sharing

    1. I go to the checkout page.
    2. I go directly to email field and fill the email in.
    3. I receive the double opt-in mail without having filled in any other field, without having purchased the product, without having clicked in any other button.

    If I have no double opt-in option on, (I have tried) the suscriber goes automatically to the All Subscribers group. Exactly doing the very same thing, just by writing the email in the email field, and not clicking anything else. That also should not happen, as the client/subscriber should not be added until they press Accept.

    I hope I managed to make my issue clear this time. ??

    Thanks a lot for your help and patience!

    • This reply was modified 2 years ago by kuermo.
    Thread Starter kuermo

    (@kuermo)

    Hello,

    Just to confirm that the error still persists even after disabling all plugins on your site, is that correct?

    Correct. (Also even going to previous backups when it was working, the error still persists).

    I have contacted my hosting service and we have deleted the advanced-cache.php file in my hosting files (httpdocs > wp-content).

    The thing is that I don’t have any plugin called like that so that I could disable it temporarily. As I see in your message it is not a normal plugin, but something called Dropin plugin. Where can I find this or what does that mean?

    Thanks!

    Thread Starter kuermo

    (@kuermo)

    I solved it. I was deactivating all plugin except for Sensei Pro, as I needed to in the lessons if the toolbar was still not showing. But in the end it happened to be the plugin Sensei Pro itself that needed to be updated. That solved it! `:D

    Thread Starter kuermo

    (@kuermo)

    Oh, that would be great!

    Ideally the one after purchasing the product and not the one after filling in the checkput email field.

    Thanks!!

    Thread Starter kuermo

    (@kuermo)

    Hello,

    I don’t have a newsletter signup checkbox as I want them to be automatically added to the list after purchasing the product (*after* clicking in the final checkout “Buy” button).

    The thing is they get added to the list *before* purchasing the product. Just as soon as they type their email in the email field in the checkout. As a result they get *two* double opt-in mails:
    1: as soon as they type their mail in the field.
    2: after purchasing the product.

    As I mentioned double opt-in is not the problem, as I’m experiencing the same problem without double opt-in being automatically added twice to the subscribers lists:
    1: to the general list that I setted in the settings.
    2: to the list clients are added after purchasing that specific product.

    Any ideas?

    Thanks!

    PS: You can check it by going to the web I shared in my first email and type your email address in the email field, do nothing else, and wait for the double opt-in mail.

    Thread Starter kuermo

    (@kuermo)

    Thanks for your response.

    That’s what I got with just WooCommerce plugin active, and after removing caches:

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://guillermotabares.com
    Site address (URL): https://guillermotabares.com
    WC Version: 7.0.1
    REST API Version: ? 7.0.1
    WC Blocks Version: ? 8.5.2
    Action Scheduler Version: ? 3.4.0
    Log Directory Writable: ?
    WP Version: 6.1
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: es_ES
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: LiteSpeed
    PHP Version: 7.4.32
    PHP Post Max Size: 128 MB
    PHP Time Limit: 120
    PHP Max Input Vars: 10000
    cURL Version: 7.61.1
    OpenSSL/1.1.1k
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.5.15-MariaDB-cll-lve
    Max Upload Size: 128 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 7.0.1
    WC Database Prefix: 1OrpUO_
    Tama?o total de la base de datos: 23.49MB
    Tama?o de los datos de la base de datos: 18.47MB
    Tama?o del índice de la base de datos: 5.02MB
    1OrpUO_woocommerce_sessions: Datos: 1.39MB + índice: 0.02MB + Motor InnoDB
    1OrpUO_woocommerce_api_keys: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    1OrpUO_woocommerce_attribute_taxonomies: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    1OrpUO_woocommerce_downloadable_product_permissions: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
    1OrpUO_woocommerce_order_items: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    1OrpUO_woocommerce_order_itemmeta: Datos: 0.06MB + índice: 0.03MB + Motor InnoDB
    1OrpUO_woocommerce_tax_rates: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
    1OrpUO_woocommerce_tax_rate_locations: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    1OrpUO_woocommerce_shipping_zones: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    1OrpUO_woocommerce_shipping_zone_locations: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    1OrpUO_woocommerce_shipping_zone_methods: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    1OrpUO_woocommerce_payment_tokens: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    1OrpUO_woocommerce_payment_tokenmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    1OrpUO_woocommerce_log: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    1OrpUO_actionscheduler_actions: Datos: 0.13MB + índice: 0.13MB + Motor InnoDB
    1OrpUO_actionscheduler_claims: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    1OrpUO_actionscheduler_groups: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    1OrpUO_actionscheduler_logs: Datos: 0.09MB + índice: 0.06MB + Motor InnoDB
    1OrpUO_aysquiz_answers: Datos: 0.11MB + índice: 0.00MB + Motor InnoDB
    1OrpUO_aysquiz_categories: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    1OrpUO_aysquiz_questions: Datos: 1.52MB + índice: 0.00MB + Motor InnoDB
    1OrpUO_aysquiz_quizcategories: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    1OrpUO_aysquiz_quizes: Datos: 0.28MB + índice: 0.00MB + Motor InnoDB
    1OrpUO_aysquiz_rates: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    1OrpUO_aysquiz_reports: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    1OrpUO_aysquiz_settings: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    1OrpUO_aysquiz_themes: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    1OrpUO_commentmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    1OrpUO_comments: Datos: 0.06MB + índice: 0.11MB + Motor InnoDB
    1OrpUO_followup_coupons: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    1OrpUO_followup_coupon_logs: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
    1OrpUO_followup_customers: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
    1OrpUO_followup_customer_carts: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    1OrpUO_followup_customer_notes: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    1OrpUO_followup_customer_orders: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    1OrpUO_followup_email_excludes: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
    1OrpUO_followup_email_logs: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
    1OrpUO_followup_email_orders: Datos: 0.02MB + índice: 0.09MB + Motor InnoDB
    1OrpUO_followup_email_tracking: Datos: 0.02MB + índice: 0.08MB + Motor InnoDB
    1OrpUO_followup_followup_history: Datos: 1.52MB + índice: 0.05MB + Motor InnoDB
    1OrpUO_followup_order_categories: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    1OrpUO_followup_order_items: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
    1OrpUO_followup_subscribers: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    1OrpUO_followup_subscribers_to_lists: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    1OrpUO_followup_subscriber_lists: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    1OrpUO_gdpr_cc_options: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    1OrpUO_links: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    1OrpUO_mailchimp_carts: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    1OrpUO_mailchimp_jobs: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    1OrpUO_ml_data: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    1OrpUO_options: Datos: 3.27MB + índice: 0.16MB + Motor InnoDB
    1OrpUO_postmeta: Datos: 2.52MB + índice: 1.98MB + Motor InnoDB
    1OrpUO_posts: Datos: 5.52MB + índice: 0.13MB + Motor InnoDB
    1OrpUO_rank_math_analytics_gsc: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
    1OrpUO_rank_math_analytics_inspections: Datos: 0.06MB + índice: 0.11MB + Motor InnoDB
    1OrpUO_rank_math_analytics_objects: Datos: 0.06MB + índice: 0.02MB + Motor InnoDB
    1OrpUO_rank_math_internal_links: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    1OrpUO_rank_math_internal_meta: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    1OrpUO_smush_dir_images: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    1OrpUO_snippets: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    1OrpUO_termmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    1OrpUO_terms: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    1OrpUO_term_relationships: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    1OrpUO_term_taxonomy: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    1OrpUO_usermeta: Datos: 0.06MB + índice: 0.03MB + Motor InnoDB
    1OrpUO_users: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
    1OrpUO_wcpdf_invoice_number: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    1OrpUO_wcpdf_invoice_number_2021: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    1OrpUO_wcpdf_packing_slip_number: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    1OrpUO_wc_admin_notes: Datos: 0.08MB + índice: 0.00MB + Motor InnoDB
    1OrpUO_wc_admin_note_actions: Datos: 0.05MB + índice: 0.02MB + Motor InnoDB
    1OrpUO_wc_bookings_availability: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    1OrpUO_wc_bookings_availabilitymeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    1OrpUO_wc_booking_relationships: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    1OrpUO_wc_category_lookup: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    1OrpUO_wc_customer_lookup: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    1OrpUO_wc_download_log: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    1OrpUO_wc_order_coupon_lookup: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    1OrpUO_wc_order_product_lookup: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
    1OrpUO_wc_order_stats: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
    1OrpUO_wc_order_tax_lookup: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    1OrpUO_wc_product_attributes_lookup: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    1OrpUO_wc_product_download_directories: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    1OrpUO_wc_product_meta_lookup: Datos: 0.02MB + índice: 0.09MB + Motor InnoDB
    1OrpUO_wc_rate_limits: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    1OrpUO_wc_reserved_stock: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    1OrpUO_wc_tax_rate_classes: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    1OrpUO_wc_webhooks: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    1OrpUO_woochimp_scheduled_events: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    1OrpUO_yasr_log: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    1OrpUO_yasr_log_multi_set: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    1OrpUO_yasr_multi_set: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    1OrpUO_yasr_multi_set_fields: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    1OrpUO_yoast_indexable: Datos: 0.09MB + índice: 0.09MB + Motor InnoDB
    1OrpUO_yoast_indexable_hierarchy: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
    1OrpUO_yoast_migrations: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    1OrpUO_yoast_primary_term: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    1OrpUO_yoast_seo_links: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    
    ### Post Type Counts ###
    
    attachment: 30
    course: 2
    cp_popups: 8
    custom_css: 1
    custom-css-js: 1
    customize_changeset: 15
    divi_cf_db: 9
    et_footer_layout: 1
    et_pb_layout: 25
    follow_up_email: 15
    lesson: 84
    nav_menu_item: 9
    oembed_cache: 6
    page: 36
    polylang_mo: 2
    post: 2
    product: 14
    quiz: 85
    revision: 123
    shop_coupon: 1
    shop_order: 45
    wc_membership_plan: 2
    wp_global_styles: 1
    wpcode: 3
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (1) ###
    
    WooCommerce: por Automattic – 7.0.1
    
    ### Inactive Plugins (33) ###
    
    Accordion Blocks: por Phil Buchanan – 1.5.0
    Antispam Bee: por pluginkollektiv – 2.11.1
    Autocomplete WooCommerce Orders: por QuadLayers – 1.6.0
    Checkout Fields Manager for WooCommerce: por QuadLayers – 6.3.5
    Collapse-O-Matic: por twinpictures
    baden03 – 1.8.2
    
    Compact Audio Player: por Tips and Tricks HQ – 1.9.7
    Convert Pro: por Brainstorm Force – 1.7.4
    Convert Pro - Addon: por Brainstorm Force – 1.5.5
    Divi Contact Form DB: por Web-Ace Tech Services – 1.9.1
    Duplicate Page: por mndpsingh287 – 4.4.9
    Easy Table of Contents: por Magazine3 – 2.0.35.2
    GDPR Cookie Compliance: por Moove Agency – 4.9.1
    Health Check & Troubleshooting: por The www.ads-software.com community – 1.5.1
    Joinchat: por Creame – 4.5.11
    Loco Translate: por Tim Whitlock – 2.6.3
    MailerLite - WooCommerce integration: por MailerLite – 1.7.13
    Nav Menu Roles: por Kathy Darling – 2.1.0
    PDF Invoices & Packing Slips for WooCommerce: por WP Overnight – 3.2.3
    Quiz Maker: por Quiz Maker team – 6.3.7.4
    Rank Math SEO: por Rank Math – 1.0.101
    Really Simple SSL: por Really Simple Plugins – 6.0.4
    Sensei Pro (WC Paid Courses): por Automattic – 4.4.3.1.2.0
    Temporary Login Without Password: por StoreApps – 1.8.0
    WC - APG NIF/CIF/NIE Field: por Art Project Group – 1.7.4
    WooCommerce Memberships: por SkyVerge – 1.22.4
    WooCommerce Price Based on Country (Basic): por Oscar Gare – 2.2.6
    WooCommerce Stripe Gateway: por WooCommerce – 6.9.0
    WooCommerce Subscriptions: por WooCommerce – 3.1.4
    WPCode - Insert Headers, Footers, and Code Snippets: por WPCode – 2.0.3
    WP Revisions Control: por Erick Hitter – 1.4.3
    WP Rocket: por WP Media – 3.6.1
    Yet Another Stars Rating: por Dario Curvino – 3.1.3
    YITH Custom Thank You Page for WooCommerce: por YITH – 1.8.0
    
    ### Dropin Plugins (2) ###
    
    advanced-cache.php: advanced-cache.php
    maintenance.php: maintenance.php
    
    ### Must Use Plugins (2) ###
    
    Health Check Troubleshooting Mode: por  – 1.7.2
    rsssl_rest_api_optimizer.php: por  –
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: EUR (€)
    Currency Position: right_space
    Thousand Separator: .
    Decimal Separator: ,
    Number of Decimals: 0
    Taxonomies: Product Types: booking (booking)
    external (external)
    grouped (grouped)
    simple (simple)
    subscription (subscription)
    variable (variable)
    variable subscription (variable-subscription)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    Enforce Approved Product Download Directories: –
    
    ### WC Pages ###
    
    Base de la tienda: #218924 - /tienda/
    Carrito: ? La página no contiene el shortcode [woocommerce_cart] o el bloque woocommerce/cart.
    Finalizar compra: #218926 - /finalizar-compra/
    Mi cuenta: #218927 - /mi-cuenta/
    Términos y condiciones: #218897 - /politicas/
    
    ### Theme ###
    
    Name: Divi
    Version: 4.15.0
    Author URL: https://www.elegantthemes.com
    Child Theme: ? – Si estás modificando WooCommerce en un tema padre que no has creado personalmente
    te recomendamos utilizar un tema hijo. Ver: Cómo crear un tema hijo
    
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: –
    
    ### Admin ###
    
    Enabled Features: activity-panels
    analytics
    coupons
    customer-effort-score-tracks
    experimental-products-task
    experimental-import-products-task
    experimental-fashion-sample-products
    experimental-product-tour
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    multichannel-marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page
    
    Disabled Features: minified-js
    new-product-management-experience
    settings
    
    Daily Cron: ? Next scheduled: 2022-11-08 23:27:43 +01:00
    Options: ?
    Notes: 90
    Onboarding: completed
    
    ### Action Scheduler ###
    
    Completo: 244
    Oldest: 2022-10-08 19:27:00 +0200
    Newest: 2022-11-08 15:15:18 +0100
    
    Pendiente: 6
    Oldest: 2022-11-08 15:16:45 +0100
    Newest: 2022-12-05 12:07:19 +0100
    
    Fallida: 26
    Oldest: 2022-09-19 23:50:33 +0200
    Newest: 2022-11-08 14:18:25 +0100
    
    ### Status report information ###
    
    Generated at: 2022-11-08 15:16:55 +01:00
    
    Thread Starter kuermo

    (@kuermo)

    Thanks a lot!

    I found the following Logs in red (I’ll paste status below):
    1. WooCommerce Pages: Cart: The page does not contain the shortcode [woocommerce_cart] or the block woocommerce/cart.
    2. WooCommerce Pages: Terms and conditions: Page not defined.
    3. Subscriptions: WooCommerce account connected: No

    STATUS:

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://guillermotabares.com
    Site address (URL): https://guillermotabares.com
    WC Version: 7.0.1
    REST API Version: ? 7.0.1
    WC Blocks Version: ? 8.5.2
    Action Scheduler Version: ? 3.5.2
    Log Directory Writable: ?
    WP Version: 6.1
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: es_ES
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: LiteSpeed
    PHP Version: 7.4.32
    PHP Post Max Size: 128 MB
    PHP Time Limit: 120
    PHP Max Input Vars: 10000
    cURL Version: 7.61.1
    OpenSSL/1.1.1k
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.5.15-MariaDB-cll-lve
    Max Upload Size: 128 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 7.0.1
    WC Database Prefix: 1OrpUO_
    Tama?o total de la base de datos: 24.63MB
    Tama?o de los datos de la base de datos: 19.61MB
    Tama?o del índice de la base de datos: 5.02MB
    1OrpUO_woocommerce_sessions: Datos: 1.50MB + índice: 0.02MB + Motor InnoDB
    1OrpUO_woocommerce_api_keys: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    1OrpUO_woocommerce_attribute_taxonomies: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    1OrpUO_woocommerce_downloadable_product_permissions: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
    1OrpUO_woocommerce_order_items: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    1OrpUO_woocommerce_order_itemmeta: Datos: 0.06MB + índice: 0.03MB + Motor InnoDB
    1OrpUO_woocommerce_tax_rates: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
    1OrpUO_woocommerce_tax_rate_locations: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    1OrpUO_woocommerce_shipping_zones: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    1OrpUO_woocommerce_shipping_zone_locations: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    1OrpUO_woocommerce_shipping_zone_methods: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    1OrpUO_woocommerce_payment_tokens: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    1OrpUO_woocommerce_payment_tokenmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    1OrpUO_woocommerce_log: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    1OrpUO_actionscheduler_actions: Datos: 0.11MB + índice: 0.13MB + Motor InnoDB
    1OrpUO_actionscheduler_claims: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    1OrpUO_actionscheduler_groups: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    1OrpUO_actionscheduler_logs: Datos: 0.09MB + índice: 0.06MB + Motor InnoDB
    1OrpUO_aysquiz_answers: Datos: 0.11MB + índice: 0.00MB + Motor InnoDB
    1OrpUO_aysquiz_categories: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    1OrpUO_aysquiz_questions: Datos: 1.52MB + índice: 0.00MB + Motor InnoDB
    1OrpUO_aysquiz_quizcategories: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    1OrpUO_aysquiz_quizes: Datos: 0.28MB + índice: 0.00MB + Motor InnoDB
    1OrpUO_aysquiz_rates: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    1OrpUO_aysquiz_reports: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    1OrpUO_aysquiz_settings: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    1OrpUO_aysquiz_themes: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    1OrpUO_commentmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    1OrpUO_comments: Datos: 0.06MB + índice: 0.11MB + Motor InnoDB
    1OrpUO_followup_coupons: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    1OrpUO_followup_coupon_logs: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
    1OrpUO_followup_customers: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
    1OrpUO_followup_customer_carts: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    1OrpUO_followup_customer_notes: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    1OrpUO_followup_customer_orders: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    1OrpUO_followup_email_excludes: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
    1OrpUO_followup_email_logs: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
    1OrpUO_followup_email_orders: Datos: 0.02MB + índice: 0.09MB + Motor InnoDB
    1OrpUO_followup_email_tracking: Datos: 0.02MB + índice: 0.08MB + Motor InnoDB
    1OrpUO_followup_followup_history: Datos: 1.52MB + índice: 0.05MB + Motor InnoDB
    1OrpUO_followup_order_categories: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    1OrpUO_followup_order_items: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
    1OrpUO_followup_subscribers: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    1OrpUO_followup_subscribers_to_lists: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    1OrpUO_followup_subscriber_lists: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    1OrpUO_gdpr_cc_options: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    1OrpUO_links: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    1OrpUO_mailchimp_carts: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    1OrpUO_mailchimp_jobs: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    1OrpUO_mailerlite_checkouts: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    1OrpUO_ml_data: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    1OrpUO_options: Datos: 4.30MB + índice: 0.16MB + Motor InnoDB
    1OrpUO_postmeta: Datos: 2.52MB + índice: 1.98MB + Motor InnoDB
    1OrpUO_posts: Datos: 5.52MB + índice: 0.13MB + Motor InnoDB
    1OrpUO_rank_math_analytics_gsc: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
    1OrpUO_rank_math_analytics_inspections: Datos: 0.06MB + índice: 0.11MB + Motor InnoDB
    1OrpUO_rank_math_analytics_objects: Datos: 0.06MB + índice: 0.02MB + Motor InnoDB
    1OrpUO_rank_math_internal_links: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    1OrpUO_rank_math_internal_meta: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    1OrpUO_smush_dir_images: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    1OrpUO_snippets: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    1OrpUO_termmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    1OrpUO_terms: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    1OrpUO_term_relationships: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    1OrpUO_term_taxonomy: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    1OrpUO_usermeta: Datos: 0.06MB + índice: 0.03MB + Motor InnoDB
    1OrpUO_users: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
    1OrpUO_wcpdf_invoice_number: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    1OrpUO_wcpdf_invoice_number_2021: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    1OrpUO_wcpdf_packing_slip_number: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    1OrpUO_wc_admin_notes: Datos: 0.08MB + índice: 0.00MB + Motor InnoDB
    1OrpUO_wc_admin_note_actions: Datos: 0.05MB + índice: 0.02MB + Motor InnoDB
    1OrpUO_wc_bookings_availability: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    1OrpUO_wc_bookings_availabilitymeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    1OrpUO_wc_booking_relationships: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    1OrpUO_wc_category_lookup: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    1OrpUO_wc_customer_lookup: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    1OrpUO_wc_download_log: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    1OrpUO_wc_order_coupon_lookup: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    1OrpUO_wc_order_product_lookup: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
    1OrpUO_wc_order_stats: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
    1OrpUO_wc_order_tax_lookup: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    1OrpUO_wc_product_attributes_lookup: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    1OrpUO_wc_product_download_directories: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    1OrpUO_wc_product_meta_lookup: Datos: 0.02MB + índice: 0.09MB + Motor InnoDB
    1OrpUO_wc_rate_limits: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    1OrpUO_wc_reserved_stock: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    1OrpUO_wc_tax_rate_classes: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    1OrpUO_wc_webhooks: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    1OrpUO_woochimp_scheduled_events: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    1OrpUO_yasr_log: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    1OrpUO_yasr_log_multi_set: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    1OrpUO_yasr_multi_set: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    1OrpUO_yasr_multi_set_fields: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    1OrpUO_yoast_indexable: Datos: 0.09MB + índice: 0.09MB + Motor InnoDB
    1OrpUO_yoast_indexable_hierarchy: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
    1OrpUO_yoast_migrations: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    1OrpUO_yoast_primary_term: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    1OrpUO_yoast_seo_links: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    
    ### Post Type Counts ###
    
    attachment: 30
    course: 2
    cp_popups: 8
    custom_css: 1
    custom-css-js: 1
    customize_changeset: 10
    divi_cf_db: 9
    et_footer_layout: 1
    et_pb_layout: 25
    follow_up_email: 15
    lesson: 84
    nav_menu_item: 9
    oembed_cache: 6
    page: 36
    polylang_mo: 2
    post: 2
    product: 14
    quiz: 85
    revision: 123
    shop_coupon: 1
    shop_order: 40
    wc_membership_plan: 2
    wp_global_styles: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (30) ###
    
    Accordion Blocks: por Phil Buchanan – 1.5.0
    Antispam Bee: por pluginkollektiv – 2.11.1
    Autocomplete WooCommerce Orders: por QuadLayers – 1.6.0
    Compact Audio Player: por Tips and Tricks HQ – 1.9.7
    Convert Pro - Addon: por Brainstorm Force – 1.5.5
    Convert Pro: por Brainstorm Force – 1.7.4
    Joinchat: por Creame – 4.5.11
    Duplicate Page: por mndpsingh287 – 4.4.9
    Easy Table of Contents: por Magazine3 – 2.0.34
    GDPR Cookie Compliance: por Moove Agency – 4.8.13
    Collapse-O-Matic: por twinpictures
    baden03 – 1.8.2
    
    Loco Translate: por Tim Whitlock – 2.6.3
    Nav Menu Roles: por Kathy Darling – 2.1.0
    Creador de Tests: por Quiz Maker team – 6.3.7.2
    Really Simple SSL: por Really Simple Plugins – 5.3.5
    Divi Contact Form DB: por Web-Ace Tech Services – 1.9.1
    Rank Math SEO: por Rank Math – 1.0.100.1
    Temporary Login Without Password: por StoreApps – 1.8.0
    MailerLite - Integración con WooCommerce: por MailerLite – 1.7.13
    Checkout Fields Manager for WooCommerce: por QuadLayers – 6.3.4
    WooCommerce Stripe Gateway: por WooCommerce – 6.9.0
    WooCommerce Memberships: por SkyVerge – 1.22.4
    PDF Invoices & Packing Slips for WooCommerce: por WP Overnight – 3.2.3
    WooCommerce Subscriptions: por WooCommerce – 3.1.4
    WooCommerce: por Automattic – 7.0.1
    Sensei Pro (WC Paid Courses): por Automattic – 4.4.3.1.2.0
    Control Revisiones WP: por Erick Hitter – 1.4.3
    WP Rocket: por WP Media – 3.6.1
    Yet Another Stars Rating: por Dario Curvino – 3.1.3
    YITH Custom Thank You Page for Woocommerce: por YITH – 1.8.0
    
    ### Inactive Plugins (3) ###
    
    Health Check & Troubleshooting: por The www.ads-software.com community – 1.5.0
    WC - APG NIF/CIF/NIE Field: por Art Project Group – 1.7.3
    WooCommerce Price Based on Country (Basic): por Oscar Gare – 2.2.6
    
    ### Dropin Plugins (2) ###
    
    advanced-cache.php: advanced-cache.php
    maintenance.php: maintenance.php
    
    ### Must Use Plugins (1) ###
    
    Health Check Troubleshooting Mode: por  – 1.7.2
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: EUR (€)
    Currency Position: right_space
    Thousand Separator: .
    Decimal Separator: ,
    Number of Decimals: 0
    Taxonomies: Product Types: booking (booking)
    external (external)
    grouped (grouped)
    simple (simple)
    subscription (subscription)
    variable (variable)
    variable subscription (variable-subscription)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    Enforce Approved Product Download Directories: –
    
    ### WC Pages ###
    
    Base de la tienda: #218924 - /tienda/
    Carrito: ? La página no contiene el shortcode [woocommerce_cart] o el bloque woocommerce/cart.
    Finalizar compra: #218926 - /finalizar-compra/
    Mi cuenta: #218927 - /mi-cuenta/
    Términos y condiciones: ? Página sin definir
    
    ### Theme ###
    
    Name: Divi
    Version: 4.15.0
    Author URL: https://www.elegantthemes.com
    Child Theme: ? – Si estás modificando WooCommerce en un tema padre que no has creado personalmente
    te recomendamos utilizar un tema hijo. Ver: Cómo crear un tema hijo
    
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: –
    
    ### Memberships ###
    
    Restriction mode:: Hide content only
    Public content:: –
    Excluded from discounts:: –
    Membership plans:: 1
    Pack Cursos Pronunciación (3 plazos):: Members: 0Access method: Product(s) purchaseAccess length: Unlimited Subscription: YesInstallment plan: Yes
    
    ### Suscripciones ###
    
    WCS_DEBUG: ? No
    Subscriptions Mode: ? Activo
    Subscriptions Live URL: https://guillermotabares.com
    Subscription Statuses: –
    WooCommerce Account Connected: ? No
    Report Cache Enabled: ? Si
    Cache Update Failures: ? 0 fallo
    
    ### Configuración de la tienda ###
    
    Country / State: Espa?a — Barcelona
    
    ### Compatibilidad de pasarelas de pago ###
    
    Stripe: products
    refunds
    tokenization
    add_payment_method
    subscriptions
    subscription_cancellation
    subscription_suspension
    subscription_reactivation
    subscription_amount_changes
    subscription_date_changes
    subscription_payment_method_change
    subscription_payment_method_change_customer
    subscription_payment_method_change_admin
    multiple_subscriptions
    
    ### Admin ###
    
    Enabled Features: activity-panels
    analytics
    coupons
    customer-effort-score-tracks
    experimental-products-task
    experimental-import-products-task
    experimental-fashion-sample-products
    experimental-product-tour
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    multichannel-marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page
    
    Disabled Features: minified-js
    new-product-management-experience
    settings
    
    Daily Cron: ? Next scheduled: 2022-11-04 23:27:43 +01:00
    Options: ?
    Notes: 89
    Onboarding: completed
    
    ### Action Scheduler ###
    
    Complete: 238
    Oldest: 2022-10-04 13:10:29 +0200
    Newest: 2022-11-04 11:05:49 +0100
    
    Failed: 21
    Oldest: 2022-09-19 23:50:33 +0200
    Newest: 2022-11-03 14:06:32 +0100
    
    Pending: 4
    Oldest: 2022-11-04 14:06:32 +0100
    Newest: 2022-11-17 22:21:41 +0100
    
    ### Status report information ###
    
    Generated at: 2022-11-04 11:10:14 +01:00
    
    Thread Starter kuermo

    (@kuermo)

    Thanks for your reply and your suggestions!

    Thread Starter kuermo

    (@kuermo)

    Thanks, I removed all plugins, activated Yoast and the problem was still there, si it seems the problem is with the plugin. In any case, I found another solution.

Viewing 12 replies - 16 through 27 (of 27 total)