Forum Replies Created

Viewing 15 replies - 1 through 15 (of 29 total)
  • Thread Starter KurtGriffith

    (@kurtgriffith)

    I was able to manually upload and install the 2.1.3 update, and activate it without the site crashing. So far, so good.

    Thank you for your assistance.

    Thread Starter KurtGriffith

    (@kurtgriffith)

    System report with current stable configuration.
    Astra Theme, running Woo Commerce without Google Listings and Ads.
    All plugins current versions.

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://www.fantastic-realities.com/studio_blog
    Site address (URL): https://www.fantastic-realities.com/studio_blog
    WC Version: 6.9.4
    REST API Version: ? 6.9.4
    WC Blocks Version: ? 8.3.3
    Action Scheduler Version: ? 3.4.0
    Log Directory Writable: ? To allow logging
    make /var/www/vhosts/fantastic-realities.com/httpdocs/studio_blog/wp-content/uploads/wc-logs/ writable or define a custom WC_LOG_DIR.
    
    WP Version: 6.0.2
    WP Multisite: –
    WP Memory Limit: 4 GB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.30
    PHP Post Max Size: 256 MB
    PHP Time Limit: 600
    PHP Max Input Vars: 6000
    cURL Version: 7.85.0
    NSS/3.67
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.4.26-MariaDB-log
    Max Upload Size: 256 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 6.9.4
    WC Database Prefix: wp_
    Total Database Size: 16.02MB
    Database Data Size: 13.52MB
    Database Index Size: 2.50MB
    wp_woocommerce_sessions: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_actions: Data: 0.06MB + Index: 0.11MB + Engine InnoDB
    wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_logs: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
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    wp_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_gla_budget_recommendations: Data: 0.20MB + Index: 0.11MB + Engine InnoDB
    wp_gla_merchant_issues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_gla_shipping_rates: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_mailpoet_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_dynamic_segment_filters: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_feature_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mailpoet_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mailpoet_mapping_to_external_entities: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mailpoet_newsletter_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_mailpoet_newsletter_option: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_newsletter_option_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_newsletter_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_newsletter_segment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_newsletter_templates: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
    wp_mailpoet_scheduled_tasks: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mailpoet_scheduled_task_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_segments: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mailpoet_sending_queues: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mailpoet_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_statistics_bounces: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mailpoet_statistics_clicks: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_mailpoet_statistics_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_statistics_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mailpoet_statistics_opens: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    wp_mailpoet_statistics_unsubscribes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_mailpoet_statistics_woocommerce_purchases: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_mailpoet_stats_notifications: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mailpoet_subscribers: Data: 0.02MB + Index: 0.13MB + Engine InnoDB
    wp_mailpoet_subscriber_custom_field: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_subscriber_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_subscriber_segment: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mailpoet_subscriber_tag: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mailpoet_tags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_user_agents: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_user_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_options: Data: 4.74MB + Index: 0.07MB + Engine MyISAM
    wp_postmeta: Data: 0.25MB + Index: 0.05MB + Engine MyISAM
    wp_posts: Data: 4.12MB + Index: 0.07MB + Engine MyISAM
    wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_terms: Data: 0.00MB + Index: 0.02MB + Engine MyISAM
    wp_term_relationships: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
    wp_term_taxonomy: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    wp_usermeta: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
    wp_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    
    ### Post Type Counts ###
    
    attachment: 104
    bsf-sidebar: 1
    custom_css: 2
    elementor_library: 1
    jetpack_migration: 2
    jp_img_sitemap: 1
    jp_sitemap: 1
    jp_sitemap_master: 1
    mailpoet_page: 1
    nav_menu_item: 7
    page: 11
    post: 50
    product: 4
    revision: 574
    safecss: 1
    shop_order: 3
    wp_global_styles: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (10) ###
    
    Akismet Anti-Spam: by Automattic – 5.0
    Astra Pro: by Brainstorm Force – 3.9.2
    Elementor: by Elementor.com – 3.7.7
    Jetpack: by Automattic – 11.3.2
    UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
    DavidAnderson – 1.22.22
    
    WooCommerce Payments: by Automattic – 4.7.2
    WooCommerce PayPal Payments: by WooCommerce – 1.9.3
    WooCommerce Shipping & Tax: by WooCommerce – 1.26.3
    WooCommerce: by Automattic – 6.9.4
    WP Open Graph: by Custom4Web – 1.6.2
    
    ### Inactive Plugins (5) ###
    
    Classic Editor: by WordPress Contributors – 1.6.2
    Facebook OpenGraph/OG Tags for Single Posts: by Zeeshan Ahmed – 1.4
    Fullwidth Page Templates: by Brainstorm Force – 1.1.1
    Hello Dolly: by Matt Mullenweg – 1.7.2
    Sidebar Manager: by Brainstorm Force – 1.1.7
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    subscription (subscription)
    variable (variable)
    variable subscription (variable-subscription)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ?
    Enforce Approved Product Download Directories: ?
    
    ### WC Pages ###
    
    Shop base: #774 - /shop/
    Cart: #775 - /cart/
    Checkout: #776 - /checkout/
    My account: #777 - /my-account/
    Terms and conditions: #921 - /terms-conditions/
    
    ### Theme ###
    
    Name: Astra
    Version: 3.9.2
    Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: –
    
    ### Subscriptions ###
    
    WCS_DEBUG: ? No
    Subscriptions Mode: ? Live
    Subscriptions Live URL: https://www.fantastic-realities.com/studio_blog
    Subscription Statuses: –
    WooCommerce Account Connected: ? Yes
    Active Product Key: ? No
    
    ### Store Setup ###
    
    Country / State: United States (US) — West Virginia
    
    ### Payment Gateway Support ###
    
    WooCommerce Payments: products
    refunds
    multiple_subscriptions
    subscription_cancellation
    subscription_payment_method_change_admin
    subscription_payment_method_change_customer
    subscription_payment_method_change
    subscription_reactivation
    subscription_suspension
    subscriptions
    gateway_scheduled_payments
    tokenization
    add_payment_method
    
    PayPal: refunds
    
    ### WooCommerce PayPal Payments ###
    
    Onboarded: ?
    Shop country code: US
    WooCommerce currency supported: ?
    PayPal card processing available in country: ?
    Pay Later messaging available in country: ?
    Webhook status: –
    Vault enabled: ?
    Logging enabled: –
    Reference Transactions: –
    Used PayPal Checkout plugin: –
    Tracking enabled: ?
    
    ### Admin ###
    
    Enabled Features: activity-panels
    analytics
    coupons
    customer-effort-score-tracks
    experimental-products-task
    experimental-import-products-task
    experimental-fashion-sample-products
    experimental-product-tour
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    wc-pay-promotion
    wc-pay-welcome-page
    
    Disabled Features: minified-js
    new-product-management-experience
    settings
    
    Daily Cron: ? Next scheduled: 2022-09-28 04:07:55 -04:00
    Options: ?
    Notes: 66
    Onboarding: completed
    
    ### WooCommerce Payments ###
    
    Version: 4.7.2
    Connected to WPCOM: Yes
    Blog ID: 52499850
    Account ID: acct_1LOa8o2EWgWEI8uD
    
    ### Action Scheduler ###
    
    Complete: 120
    Oldest: 2022-08-27 21:57:41 -0400
    Newest: 2022-09-27 09:56:09 -0400
    
    Pending: 2
    Oldest: 2022-09-27 11:38:19 -0400
    Newest: 2022-09-28 03:47:08 -0400
    
    ### Status report information ###
    
    Generated at: 2022-09-27 11:38:34 -04:00
    
    Thread Starter KurtGriffith

    (@kurtgriffith)

    I followed the procedure above, installing the Google Listings and Ads plugin manually, and everything worked fine UNTIL I activated the plugin. Upon activation the Woo Commerce stopped functioning properly, displaying errors and then the site crashed. This was still running the Storefront Theme.

    Only deleting the plugin folder via FTP recovered the site. The Issue would appear to be with the plugin itself. I did receive an Admin email describing the crash.

    At this point, I think I’ll be content to live without it till there is a full version update and keep my site and online store running.

    Worpress Email below:

    `Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

    In this case, WordPress caught an error with one of your plugins, Google Listings and Ads.

    First, visit your website (https://www.fantastic-realities.com/studio_blog/) and check for any visible issues. Next, visit the page where the error was caught (https://www.fantastic-realities.com/studio_blog/studio_blog/wp-admin/admin.php?page=wc-admin&path=/google/start) and check for any visible issues.

    Please contact your host for assistance with investigating this issue further.

    If your site appears broken and you can’t access your dashboard normally, WordPress now has a special “recovery mode”. This lets you safely login to your dashboard and investigate further.

    [ safe login link removed for security ]

    To keep your site safe, this link will expire in 1 day. Don’t worry about that, though: a new link will be emailed to you if the error occurs again after it expires.

    When seeking help with this issue, you may be asked for some of the following information:
    WordPress version 6.0.2
    Active theme: Storefront (version 4.1.3)
    Current plugin: Google Listings and Ads (version 2.1.2)
    PHP version 7.4.30

    Error Details
    =============
    An error of type E_ERROR was caused in line 340 of the file /var/www/vhosts/fantastic-realities.com/httpdocs/studio_blog/wp-content/plugins/google-listings-and-ads/vendor/google/protobuf/src/Google/Protobuf/Internal/CodedInputStream.php. Error message: Uncaught Google\Protobuf\Internal\GPBDecodeException: Error occurred during parsing: Fail to push limit. in /var/www/vhosts/fantastic-realities.com/httpdocs/studio_blog/wp-content/plugins/google-listings-and-ads/vendor/google/protobuf/src/Google/Protobuf/Internal/CodedInputStream.php:340
    Stack trace:
    #0 /var/www/vhosts/fantastic-realities.com/httpdocs/studio_blog/wp-content/plugins/google-listings-and-ads/vendor/google/protobuf/src/Google/Protobuf/Internal/CodedInputStream.php(363): Google\Protobuf\Internal\CodedInputStream->pushLimit(235)
    #1 /var/www/vhosts/fantastic-realities.com/httpdocs/studio_blog/wp-content/plugins/google-listings-and-ads/vendor/google/protobuf/src/Google/Protobuf/Internal/GPBWire.php(286): Google\Protobuf\Internal\CodedInputStream->incrementRecursionDepthAndPushLimit(235, 0, 0)
    #2 /var/www/vhosts/fantastic-realities.com/httpdocs/studio_blog/wp-content/plugins/google-listings-and-ads/vendor/google/protobuf/src/Google/Protobuf/Internal/Message.php(435): Google\Protobuf\Internal\GPBWire::`

    Thread Starter KurtGriffith

    (@kurtgriffith)

    I am not sure what’s up with the Log Directory, I modded it to be 777. But status still sees it as unwritable.

    Log Directory Writable: ? To allow logging
    make /var/www/vhosts/fantastic-realities.com/httpdocs/studio_blog/wp-content/uploads/wc-logs/ writable or define a custom WC_LOG_DIR.

    Thread Starter KurtGriffith

    (@kurtgriffith)

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://www.fantastic-realities.com/studio_blog
    Site address (URL): https://www.fantastic-realities.com/studio_blog
    WC Version: 6.8.2
    REST API Version: ? 6.8.2
    WC Blocks Version: ? 8.0.0
    Action Scheduler Version: ? 3.4.0
    Log Directory Writable: ? To allow logging
    make /var/www/vhosts/fantastic-realities.com/httpdocs/studio_blog/wp-content/uploads/wc-logs/ writable or define a custom WC_LOG_DIR.
    
    WP Version: 6.0.2
    WP Multisite: –
    WP Memory Limit: 4 GB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.30
    PHP Post Max Size: 256 MB
    PHP Time Limit: 600
    PHP Max Input Vars: 6000
    cURL Version: 7.85.0
    NSS/3.67
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.4.26-MariaDB-log
    Max Upload Size: 256 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 6.8.2
    WC Database Prefix: wp_
    Total Database Size: 15.98MB
    Database Data Size: 13.44MB
    Database Index Size: 2.54MB
    wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_actions: Data: 0.08MB + Index: 0.11MB + Engine InnoDB
    wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_logs: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
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    wp_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_gla_budget_recommendations: Data: 0.20MB + Index: 0.11MB + Engine InnoDB
    wp_gla_merchant_issues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_gla_shipping_rates: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_mailpoet_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_dynamic_segment_filters: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_feature_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mailpoet_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mailpoet_mapping_to_external_entities: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mailpoet_newsletter_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
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    wp_mailpoet_newsletter_option_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_newsletter_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_newsletter_segment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_newsletter_templates: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
    wp_mailpoet_scheduled_tasks: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mailpoet_scheduled_task_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_segments: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mailpoet_sending_queues: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mailpoet_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_statistics_bounces: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mailpoet_statistics_clicks: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
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    ### Post Type Counts ###
    
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    customize_changeset: 6
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    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (11) ###
    
    Akismet Anti-Spam: by Automattic – 5.0
    Astra Pro: by Brainstorm Force – 3.9.1
    Classic Editor: by WordPress Contributors – 1.6.2
    Elementor: by Elementor.com – 3.7.4
    Jetpack: by Automattic – 11.3.1
    UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
    DavidAnderson – 1.22.21
    
    WooCommerce Payments: by Automattic – 4.7.0
    WooCommerce PayPal Payments: by WooCommerce – 1.9.3
    WooCommerce Shipping & Tax: by WooCommerce – 1.26.3
    WooCommerce: by Automattic – 6.8.2
    WP Open Graph: by Custom4Web – 1.6.2
    
    ### Inactive Plugins (5) ###
    
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    Fullwidth Page Templates: by Brainstorm Force – 1.1.1
    Google Listings and Ads: by WooCommerce – 2.1.1
    Hello Dolly: by Matt Mullenweg – 1.7.2
    Sidebar Manager: by Brainstorm Force – 1.1.7
    
    ### Settings ###
    
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    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
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    variable (variable)
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    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
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    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
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    Connected to WooCommerce.com: ?
    Enforce Approved Product Download Directories: ?
    
    ### WC Pages ###
    
    Shop base: #774 - /shop/
    Cart: #775 - /cart/
    Checkout: #776 - /checkout/
    My account: #777 - /my-account/
    Terms and conditions: #921 - /terms-conditions/
    
    ### Theme ###
    
    Name: Astra
    Version: 3.9.1 (update to version 3.9.2 is available)
    Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: –
    
    ### Subscriptions ###
    
    WCS_DEBUG: ? No
    Subscriptions Mode: ? Live
    Subscriptions Live URL: https://www.fantastic-realities.com/studio_blog
    Subscription Statuses: –
    WooCommerce Account Connected: ? Yes
    Active Product Key: ? No
    
    ### Store Setup ###
    
    Country / State: United States (US) — West Virginia
    
    ### Payment Gateway Support ###
    
    WooCommerce Payments: products
    refunds
    multiple_subscriptions
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    subscription_payment_method_change_admin
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    subscription_reactivation
    subscription_suspension
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    gateway_scheduled_payments
    tokenization
    add_payment_method
    
    PayPal: refunds
    
    ### WooCommerce PayPal Payments ###
    
    Onboarded: ?
    Shop country code: US
    WooCommerce currency supported: ?
    PayPal card processing available in country: ?
    Pay Later messaging available in country: ?
    Webhook status: –
    Vault enabled: ?
    Logging enabled: –
    Reference Transactions: –
    Used PayPal Checkout plugin: –
    Tracking enabled: ?
    
    ### Admin ###
    
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    coupons
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    experimental-import-products-task
    experimental-fashion-sample-products
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    wc-pay-promotion
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    Disabled Features: minified-js
    settings
    
    Daily Cron: ? Next scheduled: 2022-09-13 04:07:55 -04:00
    Options: ?
    Notes: 61
    Onboarding: completed
    
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    Version: 4.7.0
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    Blog ID: 52499850
    Account ID: acct_1LOa8o2EWgWEI8uD
    
    ### Action Scheduler ###
    
    Complete: 137
    Oldest: 2022-08-12 15:33:11 -0400
    Newest: 2022-09-12 12:17:35 -0400
    
    Pending: 2
    Oldest: 2022-09-13 03:17:38 -0400
    Newest: 2022-09-13 03:34:09 -0400
    
    ### Status report information ###
    
    Generated at: 2022-09-12 15:22:13 -04:00
    
    Thread Starter KurtGriffith

    (@kurtgriffith)

    It’s hardly solved, but four days of radio silence from Lulu since “escalation” is not at all encouraging… But I am hoping they’ll come up with something.

    Kurt

    Fair enough. I’ve dropped them a support ticket, hopefully they may have some insight. Neither Lulu’s or WooCommerce’s knowledge bases address this issue.

    I’ll wait and see it respond usefully. If not, then I’ll start a new topic.

    Kurt

    I am suffering the same issue – neither the direct integration or inputting API Keys manually allows Lulu Direct to “find” the WP WooCommerce Store – despite it being up and running. Getting the following errors.

    [After multiple attempts, we could not reach your store (fantastic-realities.com). The website returned 404 page not found.]

    [We could not connect your store. Please try again later.]

    Have tried a number of configuration adjustments to no avail.

    Thread Starter KurtGriffith

    (@kurtgriffith)

    Apparenty the previous developer attempted to customize the plugin code. The developers got back to us and tidied things up “under the hood.”

    It seems like someone was trying to edit the core plugin files as the word “reached” is not present in the current version of the plugin. However, we have fixed the issue and everything is working as it meant to.

    Once done, clearing the caches was the last step. MUCH better!

    Thread Starter KurtGriffith

    (@kurtgriffith)

    I have since purchased the Pro Plugin and Bidding functionality disappeared in both the responsive and traditional auction display. [ Invoice ID: QJNBOO-CCK-51H0]

    Furthermore, deleting the auctions, plugin, and effectively starting over with the free version did not restore bidding function. No bids would be accepted on test auctions.
    https://artandelegance.org/auctions/auction-fog-foto/

    Thread Starter KurtGriffith

    (@kurtgriffith)

    Have since purchased pro version, have similar issues.
    [ Invoice ID: QJNBOO-CCK-51H0 ]

    I appear to be suffering the same problem.

    The theme desires:
    The following recommended plugin is currently inactive: Sydney Toolbox – custom posts and fields for the Sydney theme.

    And generates the following error –

    Plugin could not be activated because it triggered a fatal error.
    Parse error: syntax error, unexpected ‘[‘ in C:\Data\WebHosting\HostingRoot\ksc\www.kelses.com\wwwroot\wordpress\wp-content\plugins\sydney-toolbox\sydney-toolbox.php on line 103

    Investigation shows my client’s hosting is using PHP 5.3.28, and the plugin seems to require PHP 5.4. They are using shared hosting so I do not have c|panel or similar access, and have to wait for the ISP’s help desk to tend to it.

    But I think I properly should have gotten the error:
    Sydney Toolbox requires PHP 5.4. Please contact your host to upgrade your PHP. The plugin was not activated.

    Ah HA. I have been ripping my hair trying to hunt down: [ wp-admin/LOG_FILE ] which got flagged on a client’s site in WordPress Integrity as “not an official WordPress file” But this file does not seem to exist (or is visible) in either FTP access or the Hosting Provider’s (iPage) File Manager tool.

    Well, I was HOPING….

    I have a client with a similar issue. This problem popped up a few days ago. GB 4.3 on WP 4.9.8. He started relentlessly gets “Update Failed” “Save Draft Failed” “Autosave Failed”, “Publishing Failed”… well, you get the idea. The plugin became completely unusable. But just for HIM.

    With hair-tearing frustration, I have not been able to, with any combination of Platform, OS, Browser, or device, reproduce the behavior on my system. We’ve been unable to figure out what’s difference in his access that … well, makes a difference.

    Since it is my client’s live, working sites, he has disabled Gutenburg utterly and has switched back to the Classic Editor and installed Advanced TinyMCE to increase it’s functionality. So I can’t further test in different environments. I felt he dove in prematurely. Now is hostile to the software and has become, rather understandably, very critical of Gutenburg’s development team, practically on the eve of the WordPress 5 release.

    Thread Starter KurtGriffith

    (@kurtgriffith)

    Follow up –

    I am able to create persistent buttons if I drop a Shortcode into a CLASSIC EDITOR box in Gutenberg. But if I try to use a MaxButton Blocks in Gutenberg, they drop their content when I navigate away from the editor.

Viewing 15 replies - 1 through 15 (of 29 total)