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Forum Replies Created
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Forum: Plugins
In reply to: [WooCommerce PayPal Checkout Payment Gateway] Redirect loopHi there @tomster999,
I’m really sorry to hear your customers have been having these experiences at checkout.
Does this issue persist in incognito tabs, and also when conflict testing, that’s to say using a default theme such as Storefront Theme and deactivating all extensions other than WooCommerce and the WooCommerce PayPal Checkout Payment Gateway?
I have the error log if you need it to help.
Yes, if you could. The more information the better. Also, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.
- This reply was modified 2 years, 11 months ago by k. Reason: formatting
Hi @miclovin!
I’m really sorry to hear that you’ve been having duplication issues within Square. I’d love to help you with this – to get things in motion, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.
Thanks!
@galiboy Thanks for contacting us about this – sorry you’re running into some issues with connecting the extension.
Do you have any security or caching extensions on your site that block Jetpack or the REST API? Also, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.
Thanks!
Forum: Reviews
In reply to: [Google for WooCommerce] If it works, don’t update – but good luck@gamingdice I’m sorry to hear that your experience with Google Listings & Ads didn’t work out as expected, and I appreciate your direct and honest feedback. If you’re still open to trying the extension, we’d be happy to provide assistance to you.
I don’t see any existing tickets on our side, so if you need any help feel free to create one with us so we can assist you with the plugin setup.
Please contact us at [WooCommerce.com > My Account > Support](https://woocommerce.com/my-account/create-a-ticket/?form=ticket). You may need to create an account before you can access that page.
We will be able to help you further there.`
Thanks for the additional context here!
Do you have any additional layers of caching or load-balancing active on your site, such as routing through Cloudflare? Also, could you confirm whether you’re using any of the code/script minification features of SG Optimizer?
As mentioned in the guide shared by @solstudioim, JavaScript minification isn’t recommended, so I’d like to know if that’s active. If it is, try turning it off, as it could be altering how WooCommerce Payments behaves.
Let me know how that goes!
Forum: Plugins
In reply to: [WooCommerce] PHP Fatal error@nataliiaprofile I’m very happy to hear Mirko was able to help you out with this! It looks like you’re all set so I will mark this issue as resolved for now.
If you need anything else, you can create a new thread in the forums and we will be happy to assist you.
Take care and have an excellent day!
Hi there,
I’m trying to re update by filling the fields again for brand, mpn, gtin and availability date.
But still my console showing more and more page affected by it warning (missing field brand, gtin and price valid until)
I’m sorry to hear you’re running into this issue. Would you be able to share a screenshot of what you’re seeing? I recommend snipboard.io for sharing screenshots – you can paste the link in your reply.
Could you also please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.
Thanks!
Forum: Plugins
In reply to: [Google Analytics for WooCommerce] Pagevirew – Category PageThanks for sharing this with us. It looks like the version of WooCommerce you’re using is a little outdated, would you be able to update this? (I recommend backing up your site beforehand).
If that’s not successful, we’ll need to look at conflict testing the site.
The best way to determine if the issue is being caused by a theme or plugin is to temporarily switch your theme to Storefront and disable all plugins except for WooCommerce and the WooCommerce Google Analytics Integration. Then test to see if the issue is resolved by checking whether pageview functionality works as expected.
To figure out which plugin is causing the problem – reactivate your other plugins one by one, testing after each, until you find the one causing conflict.
Here’s a more extensive explanation in our docs: https://docs.woocommerce.com/document/how-to-test-for-conflicts/
Let me know how that goes!
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Tools to help you troubleshoot:
Meks Quick Plugin Disabler is a plugin you can install which will remember what plugins you currently have active so it’s easy to switch them back on. Link: https://www.ads-software.com/plugins/meks-quick-plugin-disabler/
You can clone your site to a staging environment and perform tests without modifying your live site or impacting customers. Many hosts provide staging facilities, so it’s worth checking in with them. It’s also possible to do it using the free WP Staging plugin. Link: https://www.ads-software.com/plugins/wp-staging/
Hi there,
Thanks for your question. By default, your store will operate using your local currency set in your WooCommerce General settings – they’ll need to stay logged in to retain any personalized settings.
Is there a particular issue that this is causing the user other than seeing a different currency in the store?
Forum: Plugins
In reply to: [WooCommerce Blocks] WooCommerce Blocks not workingI’m sorry to hear this didn’t resolve the issue for you.
As it looks like you’ve found an alternative, I’ll close this thread for now – if you decide to use WooCommerce Blocks again and run into the same issue, you’ll need to open a new thread. All the best!
Forum: Plugins
In reply to: [WooCommerce] Google PageSpeed for WoocommerceHi there,
Thanks for clarifying your use case here. You can disable WooCommerce stylesheets using filters as shown here.
You could also use Conditional Tags to specify which pages stylesheets are applied to.
I recommend checking out our Customizations Portal for any advanced customization support, as needed.
Forum: Plugins
In reply to: [Facebook for WooCommerce] Purchase events don’t have a deduplication keyHi Simon,
Yes, you can try this method – which will then disable the plugin’s auto pixel injection, using a plugin such as Code Snippets to insert this code.
You can then test using a generic plugin that does not use the WooCommerce filter you described, as needed.
I hope this information is helpful to you – please let us know how this goes!
Sorry to hear you’re running into some difficulty with checkouts on the site.
Does the issue persist when running test transactions? In WooCommerce > Settings > Payments > Stripe, do you have debug logging enabled there? If you do not, could you enable this and let me know once you have completed a test transaction? If you do have it enabled, could you head to WooCommerce > Status > Logs and share the latest log?
Forum: Plugins
In reply to: [Facebook for WooCommerce] So sync variable productsSorry to hear that the above solution didn’t work for you. Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.
Forum: Plugins
In reply to: [Facebook for WooCommerce] Issue with Variable ProductsHi @martinverity – sorry to hear you’re running into a similar problem here. When I visit https://lomas-me.com/shop, I’m redirected to a 404 Not Found page – is this part of the issue you’re seeing?
Could you create a new thread and copy a link to this thread:
https://www.ads-software.com/support/topic/issue-with-variable-products-4/#post-14793118
so we can troubleshoot this with you there, in case the issues are not linked?