Kyle Halverson

Hello,

Since WordPress is written in PHP, and Ninja Forms is a non-default placement, users are welcome to implement using our PHP Library on their own. Users can use the PHP Library that is included with the Solve Media WordPress plug-in, or download the library directly from our PHP Help Page.

In the future, as we evaluate possible placements to add as default placements, we will take Ninja Forms into considerations, however, there are no current plans to extend to Ninja Forms. In the mean time, it may be beneficial to contact Ninja Form about adding the Solve Media CAPTCHA as a default SPAM option. You may also try implementing on your own, with our instructions, however, implementation requires some experience with PHP.

It appears that you have incorrect links to the Solve Media help pages. You can find the Implementation overview here:
https://portal.solvemedia.com/portal/help/pub/implement

You can find the PHP Help Page here:
https://portal.solvemedia.com/portal/help/pub/php/

Regards,
Kyle

Hello,

Thank you for the information. Our plug-in is not fully compatible with the newest version of Contact Form 7. The current plug-in works properly with older versions of Contact Form 7, but we are currently working on a solution to extend our support to Contact Form 7 version 4.1. We will notify you when we have a solution.

Regards,
Kyle

Hello,

As registered users go through the process of registering for an account, many publishers do not find it necessary to serve a CAPTCHA to the user each time that they log in. We are continuously looking to expand our security offerings, but the log-in placement is not under development at the moment. Additionally, recording the form elements is not part of the scope of our puzzle.

Regards,
Kyle

The Solve Media WordPress plug-in allows for the widget to be placed on the default registration page, default WordPress comments, and Contact Form 7 forms. Integrating the Solve Media widget on a non-default placement requires a custom implementation.

Since WordPress is PHP based, users are welcome to use our PHP Library to create their own custom implementation on their WordPress sites. For helpful information on displaying the puzzle, verifying user answers, and example code, you can visit our PHP Implementation Help Page at: https://portal.solvemedia.com/portal/help/pub/php/

If you have any other issues, please submit a trouble ticket at:
https://portal.solvemedia.com/portal/help/pub/case

Regards,
Kyle

Hello,

It appears that you the Challenge key that you have entered is not the same Challenge Key that is provided by Solve Media. Please double check that they keys you have entered are correct.

Regards,
Kyle

Hello,

We will look into extending the Solve Media plug-in to support the log-in placement. Since registered users have already gone through the process of registering for an account, many publishers do not find it necessary to serve another CAPTCHA to the user each time that they log into their account.

Regards,
Kyle

Hello,

The CSS files that are necessary for the Solve Media widget to properly function are not able to be placed inline at the moment, and need to be in a separate library. While placing the CSS inline would eliminate the need to request a separate external library, a separate CSS library provides other benefits, such as allowing the code to be more readable and easier to maintain.

Regards,
Kyle

Hello,

Apologies for the delay in responding to your issue. The Solve Media plug-in supports placement on the default registration, comments, and Contact Form 7 forms. Placement on non-default forms requires a custom implementation.

Since WordPress is PHP-based, Solve Media provides a PHP Library with helpful code and information to help publishers implement their own custom placements. You can find the library here: https://portal.solvemedia.com/portal/help/pub/php/

If you have any other issues, please submit a trouble ticket at: https://portal.solvemedia.com/portal/help/pub/case

Regards,
Kyle

Hello,

Apologies for the delay in response. In order to get more information on the issue that you are experiencing, please submit a trouble ticket to:
https://portal.solvemedia.com/portal/help/pub/case

This will help us to resolve the issue that you are experiencing.

Regards,
?Kyle