kylee6114

I had the same issue with quotes. I just changed my form names to remove the quotes instead of resolving the root issue.

Arcade Basic (theme by c.bavota off of WP site)
WP 4.4.1
CF7 4.2
CFDB 2.9.11

I’m not looking for the developer’s time (since this isn’t my thread), but I did want to pop on this thread to confirm the “glitch” on another setup.

You likely have a conflict with another plugin or theme. Be sure you deactivate all other plugins and revert to a basic WP theme. From there, test just using CF7. You should find that it works. (Mine sends fine to both, even with plugins.)

Once you confirm it works at that basic level, start activating your other plugins one at a time and then your theme (and test with each step). At some point, your repeated tests will no longer work and you’ll be able to spot the conflict.

Yes, sorry, there’s a 99.99% chance it’s going to be a conflict. The other .01% will likely be solved with a reinstall of the plugin. But it’s probably just a conflict.

Hope this gets you back up and running!

This link on redirecting after submission should help if you have a specific webpage in mind.

You’re welcome! =)

P.S. Don’t forget to mark the topic as resolved in the right-hand column.

This link on tag syntax may help you understand why it’s so.

What’s the shortcode you’re using to display the form on your pricing’s page?

Also, the following code in your mail section will do nothing with the form data you want to use in your emails/submissions (based on what you provided above):

From: [your-name] <[your-email]>
Subject: [your-subject]

[your-message]

—
This email was sent via contact form on the TancrediLawKC website (https://tancredilawkc.com) <— THIS

Instead, to get the equivalent of what that is trying to do, you would use:

From: [Name] <[E-mail]>
Subject: [Subject]

[Message]

—
This email was sent via contact form on the TancrediLawKC website (https://tancredilawkc.com) <— THIS

If you want the phone in there, just add the [Phone] tag where you’d like to see it display. Anyway, try replacing with the above and see if it gets you going in the right direction now.

Well, here’s what your shortcode would look like in the form intself:
[checkbox select-catalog "|reporting-data1" "|reporting-data2" "|reporting-data3"]
Then you’d just replace the “reporting-data#” with what you want the tag to display in your email/database with you use the [select-catalog] tag.

And here’s the CSS you need to add to get images:

/* First item in checkbox for CF7 shortcode [checkbox select-catalog ... ] */
span.select-catalog>span.wpcf7-checkbox>span.first>span.wpcf7-list-item-label {
display: inline-block;
height: 32px;
width: 32px;
background-image: url("../compatible_ie.gif");
background-size: 32px 32px;
background-repeat: no-repeat;
}
/* Last/3rd item in checkbox for CF7 shortcode [checkbox select-catalog ... ] */
span.select-catalog>span.wpcf7-checkbox>span.last>span.wpcf7-list-item-label {
display: inline-block;
height: 32px;
width: 32px;
background-image: url("../compatible_firefox.gif");
background-size: 32px 32px;
background-repeat: no-repeat;
}
/* Middle/2nd item in checkbox for CF7 shortcode [checkbox select-catalog ... ] */
span.select-catalog>span.wpcf7-checkbox>span>span.wpcf7-list-item-label {
display: inline-block;
height: 32px;
width: 32px;
background-image: url("../compatible_chrome.gif");
background-size: 32px 32px;
background-repeat: no-repeat;
}

I only see a way to include 3 images, so if you need more, you’ll have to edit some coding because I don’t think you can place image tags in the shortcode itself. For the CSS, you just need to adjust the height/width/url data to match your solution. This CSS will only affect the checkbox series with the tag “select-catalog”; it won’t affect others with other names (like “select-catalog-2”). If you want to format a different one, just adjust that “class” in this CSS (from “.select-catalog” to “.new-name”). If you want to change a radio series instead of a checkbox series, then you should replace that class (from “.wpc7-checkbox” to “.wpc7-radio”).

Though limited, it gives you some options for the 3 image possibility you were referencing in your post.

You just need to specify a different reply-to address in the additional headers of your contact form.

In “Additional Headers”:

Reply-To: [email protected]
OR
Reply-To: [email-tag]

Hope this helps!

P.S. A link on CF7 email setup.

You can’t type “CC:” in the additional headers. When you do, it negates the radio form. Plus, [radio mail-copy] will always render nothing because the tag is improperly formatted. (You need to drop the “radio” part.)

Nonetheless, the way you’re trying to do it now, you would get one of the following results:
CC: [email protected] [email is sent]
CC: CC:[email protected] [email is sent]

What you want is the results to be either:
[email protected] [email is dropped]
CC:[email protected] [email is sent]

So, just put [mail-copy][your-email] (deleting the “CC:” before those) in the additional headers and you’ll be back in business. =)

Possibly but unlikely, because it’s dependent on whether the theme author removes that line. Otherwise, you’ll have to remove it after updating the theme (each time).

I’d suggest contacting the theme’s author and pointing out the “bug” so that they’ll consider removing that line.

And you’re welcome for the help! =)

(Don’t forget to close out the thread and mark it resolved, if/when you have no further questions. Thanks!)

Well, it’s definitely hard-coded into your theme’s CSS. There are a few ways to fix it. But first, some questions. =)

• How comfortable are you with CSS?
• Do you have a child theme active?
• Do you see an “Edit CSS” under “Appearance” (while in admin mode)?
• Do you want all textareas to be the same height (that you can adjust in CSS), or do you just want to be able to set their height within the CF7 shortcode/tag?

Okay, here’s the rundown:

The conflict with your (Wynn) theme was resolved by choosing the “Default Page” AND disabling the page builder (for that particular/contact page). With that done, everything started populating as we’d been trying. I’ve left it in that setup for you.

However, once I got that running, I tested the CF7 contact form. It works, although you get the spinning arrow and no confirmation now. The message DOES go through, but the process never completes because of a javascript conflict, which appears to be with WP-Mail-SMTP; so, that’s leaving the fields completed and no confirmation for the person filling out the form.

I’m not seeing anything apparent but it is 5am and unfortunately I need to go to bed before a long week at work.

Given that the original problem was resolved, I would suggest closing out this thread. If you’re not able to resolve the sending issue with the CF7 website help/FAQ or that at the WP-Mail-SMTP, then feel free to open up a separate ticket.

Anyway, the mail will act like it’s sent when the WP-Mail-SMTP plugin is deactivated but it will act like it’s not when it’s activated. However, the actual end-result is the opposite (i.e. mail is only sent with the plugin active). I found this to be the case with the Wynn theme and the default/2015 theme. I also re-installed CF7 and tried adjusting some settings on WP-Mail-SMTP; all to no avail… :-/

I would say that I’d continue with that problem for you but this week looks to be really hectic for me at work and I’ve just been helping with the support forum (i.e. I’m not affiliated with the plugin but am just a girl trying to help others in her spare time). As such, I just don’t know how soon I’d be able to jump back in to help you more. Every other week is really, really busy for me and this week is one of the busy ones…

So, I’m sorry there’s a new issue but I’m glad we got your initial issue resolved. We made progress and a step in the right direction, though, AND you get to keep your Wynn theme. See, I told you we might be okay keeping CF7 and Wynn together, just like you wanted! We just had to keep at it. =)

~Kylee

P.S. Don’t forget to update/change your password =)

I realized that’s not something you can do… So, I’ve added the modlook tag so a moderator will hopefully remove your email addresses for you.

Glad I’ve been able to help! =) And again, I hope your host gets the issue solved quickly.

Can I send you my email through your current website form? I’d prefer to not post it on here. If so, I’ll send the info through there, you can give me a keyword, and I’ll post that keyword on here so you know you’re sending the login info to the right person.

Then, I’ll take a look and reply on here with what I find.

If I don’t select “contact” as template at page attributes options, its not showing the contact page I created

By contact page, do you mean the contact form that you are using its shortcode for on the created page? Or what’s the contact page you created that you’re referencing?

Also, What happens when you create a page with text on the first line, CF7 shortcode on a second line, and more text on the 3rd line? (On a created page, while Wynn is active.) Be sure the template you select is NOT a Wynn template – leave it blank / as the “Default Template”. If you can’t leave this page up, be sure to include a detailed description (plus, screen shots, if possible) of what results.

P.S. I noticed you had updates in your last set of screenshots. Be sure your setup is completely updated (WP, theme, and plugins)