kyler890

Hello, I’m having the same issue and I’m not sure it’s caused by the same issue. I loaded the datalayer in console with Google Chrome and I see the same customer / order data twice, but I don’t see two gtag.gs events

It’s the same site I sent you in my other thread

Any ideas?

Thank you

Started working randomly. Marking resolved

I believe it is the theme causing that experience. I would prefer it to be a single page checkout.

I was on the confirmation page. That’s what has me worried

Please put purchase order 0000 and make your name GTM Test

Thank you

I updated my variable to ecommerce.purchase.actionField.revenue and now it’s not passing anything to the Facebook pixel unfortunately

Just did another test purchase since you said it won’t show variables on old orders.

Here’s the exact snippet from my datalayer without modifying anything

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• This reply was modified 6 years, 8 months ago by kyler890. Reason: added snipped from test purchase

I can certainly do that. But that value seems to be $0.00 too

Activity from Facebook on the purchase event

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Variable in GTM

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From Facebook’s pixel helper

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Variable from GTM (without the pixel ID)

<!-- Facebook Pixel Code -->
<script>
!function(f,b,e,v,n,t,s){if(f.fbq)return;n=f.fbq=function(){n.callMethod?
n.callMethod.apply(n,arguments):n.queue.push(arguments)};if(!f._fbq)f._fbq=n;
n.push=n;n.loaded=!0;n.version='2.0';n.queue=[];t=b.createElement(e);t.async=!0;
t.src=v;s=b.getElementsByTagName(e)[0];s.parentNode.insertBefore(t,s)}(window,
document,'script','https://connect.facebook.net/en_US/fbevents.js');

fbq('init', 'pixelid');
fbq('set','agent','tmgoogletagmanager', 'pixelid');
fbq('track', 'Purchase', {value: {{Order Total Value - Woocommerce}}, currency: 'USD'});
  
</script>
<noscript><img height="1" width="1" style="display:none"
src="https://www.facebook.com/tr?id=pixelid&ev=PageView&noscript=1"
/></noscript>
<!-- End Facebook Pixel Code -->

Fair enough. But when I check my pixel activity on Facebook, the only value that is getting pushed through is 0.00. I tested a couple of transactions and there was no customer order value.

Could you do a test purchase using a PO number so that it doesn’t charge you anything, then see what might be happening?

Pretty sure this is related to Maxmag using their own tinymce outside of the default wordpress tinymce. Problem is, it’s using tinymce 3 when tinymce has been upgraded to 4. Don’t know how to upgrade the maxmag tinymce

Haha thanks. Trying to keep it “pretty” for the girlfriend

That was it. Thank you sir! Greatly appreciate the help

Thanks! That worked on our other site but isn’t on this one for some reason. When I load the page in mobile, it looks good for about 5 seconds then zooms in on the image. Is there a way to disable the resizing?

Hmm was definitely showing earlier. If it pops back up, I’ll just recreate it as an intermittent issue.