ladynemery

Hi,?
I’ve found that the plugin that’s conflicting is Elementor Pro.

I was waiting for an answer from Elementor support team, Here is their?response;

I understand you have issues with the WooCommerce Stripe Gateway, and as much as I’d love to help, we have no control over how third-party plugin behaves when used with Elementor. Third-party plugins/themes-related issues are out of our?support scope, and we cannot guarantee their full compatibility with us also, we are not aware of their codes.

In this case, we suggest you report this issue to the plugin authors again and see if they can provide a fix on their end. If they need help from us, they can open an issue on our?Github account, and our developers will be happy to assist.

How can I go further with this?

Thank you

Laetitia

Hi!

I’ve tried to do as you said, deactivate every plugin but it still didn’t work.

So I tried to re-upload a backup from before the bug which resolved the issue for 3 days … Now we’re back at it again and still no solution :/

Really don’t know what to do…

Hi!

Actually there’s only 2 products on the website and it’s happening with both. I didn’t see any pattern as no costumers were able to make the payment.

For the screenshot; https://anaislecocq-dieteticienne.be/wp-content/uploads/2023/11/Capture-decran-2023-11-09-082219.png

https://gist.github.com/Vondenbitch/8094cb153524dcd12d97020ca56ae14b

Thank you!

Laetitia

I’m using the free version of Wpform at the moment but it’s temporary.

Those websites needs to be changed and I plan to put Elementor pro on those 3 websites afterwards. The form from the pro version is really good and I’ve never had any issues with it on my other websites. Also, I need to connect sendinblue to my forms and with Elementor Pro you can do it with another free pluggin.

With WPform, you need the paid version to have the mail backup and to connect to sendinblue.

it’s working because I changed form … I could not wait for a solution and I had already too many issues in the past with CF7

But I’ve noticed that the messages where directly put into spams when I searched on Flamingo so it could an issue with v3 indeed!

Hi!

I have the same issue on 3 of my websites… don’t know what’s happening, there is no error or message about failure but nothing is sent.

Even on Flamingo you find no trace of email.

Here are the websites:

remise-en-forme.be

krav-maga-mons.be

fit-boxing.be

thank you for your help!

Sorry, I thought I answered!

I have it but in French, don’t thnk it changes something

It’s on 3 websites actually;
https://krav-maga-mons.be/
https://fit-boxing.be/
https://remise-en-forme.be/

Thank you

Of course I will!

Thanks a lot!

Have a wonderful day!

Laetitia

Hi,

The header is on live ??

Kind Regards,
Laetitia

Hi, I actually put back the old header as it was impossible to access to any page of the menu on mobile.

If you’re available now, I can put it back for you to check.

Kind regards,
Laetitia