Lakia Nichole

Add media button still doesn’t work

I’m sorry. I’ve actually activated the default theme. What’s next?

Okay, well I’ve typed in twentythirteen in the search & I’ve come up with unfamiliar themes which are only 3. I’d like to keep the theme that I have which is Hero, but the add media button still does not work? What’s next?

Also, this is actually happening after I’ve updated to WP 3.7.1. Why can’t I just re-install the older version?

About to do as suggested. However, the theme I use was Hero. Does that matter? What’s the difference between the Hero theme & twentythirteen?

Where is the themes folder located & where do I upload a copy if it’s been accidentally deleted?

WordPress 3.7.1

Version 1.5.19
Hero theme

I’ve tried switching to the default theme. I don’t see twentythirteen anywhere. I’ve also done the 1st 2 suggestions, & no success. Are any of these gauranteed to get the add media button to work again, or will I eventually have to uninstall everything? I really hope that switching to the default them works

I don’t know how to do the last two suggestions, though. Where do you switch to the default theme?

I’ll try them & see what happens

I’ve tried deactivating plug ins, re updating my wordpress, logging out & logging back in & still nothing. I hope to get this resolved before next week. My site launches officially on Thanksgiving. I was preparing to post my material in private until my launch date. I need my images.