Laura

Hi @iamdavidking,

Thanks for reaching out to us.

Follow the steps to see if it solves the issue and let us know.

1. Enable the Gradebook Add-on:
   Go to your WordPress dashboard.
   Navigate to Tutor LMS > Add-ons and activate the Gradebook add-on.
2. Access the Gradebook:
   In your WordPress admin panel, go to Tutor LMS > Gradebook.
3. Adjust Gradebook Settings:
   Click on the Gradebook Settings option.
4. Import Sample Grade Data:
   Click on the Import Grade Data button.

If you encounter any further issues, feel free to reach out!

Regards

Laura

• This reply was modified 6 months, 3 weeks ago by Laura.

Hi @baselahmad ,

Yes, you can restore the Tutor Starter header even after making changes with Elementor. Here’s how you can do that:

In your WordPress dashboard, go to Appearance > Customize > Tutor Starter Options Panel > Header, select Default Header, and click Publish to restore the original header.

Thankyou.

• This reply was modified 7 months ago by Laura.

Hi @iamdavidking ,

Thank you for reaching out!

Currently, Tutor LMS does not have a built-in feature to manage installment payments and restrict access based on incomplete payments. However, you can achieve this functionality using the WooCommerce Subscriptions addon in combination with Tutor LMS Pro.

Please note that WooCommerce Subscriptions does not support percentage-based payments. Instead, it requires you to set fixed amounts for each installment. This means you’ll need to define exact values for each payment period.

Here’s how you can set it up:

1. Enable WooCommerce Monetization
2. Enable WooCommerce Subscriptions Addon
3. Create a Subscription Product
4. Link Subscription Product to Your Course

For detailed instructions on how to implement see the documentation.

With this setup, if a student fails to complete the payment, their subscription status will be updated accordingly . Tutor LMS, integrated with WooCommerce Subscriptions, will automatically restrict access to the course based on the subscription status.

If you need further assistance or have additional questions, feel free to ask. We’re here to help!

Regards Laura

Hi @avege1 ,

I’m sorry to hear that you’re experiencing issues with adding questions to your quizzes. I’ve tested the functionality in my local environment, and it appears to be working fine.

To address the problem on your end, please try the following steps:

1. Delete the Tutor LMS Plugin: Go to your WordPress dashboard, navigate to the Plugins section, find the Tutor LMS plugin, and Delete it.
2. Reinstall the Plugin: After deleting it, go back to the Plugins section, click “Add New,” search for “Tutor LMS,” and click “Install Now.” Once installed, make sure to activate the plugin.

After performing these steps, please let me know if the issue still persists. If it does, provide any additional details or error messages, and I’ll be happy to assist further.

Thank you for your patience!

Regards
Laura

• This reply was modified 7 months, 3 weeks ago by Laura.
• This reply was modified 7 months, 3 weeks ago by Laura.

dear @ozoebi,

This approach resolves access issues and ensures that user roles have the appropriate permissions to interact with Tutor LMS effectively.

• This reply was modified 7 months, 3 weeks ago by Laura.

Dear @feasyresto

This forum is only for free products. Please contact themeum support with your order number regarding your issue.

Thank you.