laurajacob1986

Hi there,

I am having the same issue on most of my clients sites. Is the only solution this manual re?nstall? I have quite alot of sites, so just want to make sure before I go this route ??

Hey, sorry for hijacking another topic ?? But I wonder if it can be related to my issue described here: https://www.ads-software.com/support/topic/account-password-creation-ok-and-synched-via-admin-but-not-via-front-end/

in short: I use Gravity Forms for a ‘set up a new password’ form, and that doesn’t get synced to the other site. Syncing works fine when I use the backend to change a password. But Alexandre tried it with my form (exported and imported in his own environment) and for him it did work.

So I wonder if it might be something else in my setup interfering… I tried the test-wprus-pwd.php code above and I did get an output in the debug.log when I used the form so that is good I guess?

I also notice, that when I change a password with my GF form, I don’t get an WordPress e-mail about it, but I can confirm the password does actually change.

Very mysterious!

I hope we can solve this together ??

Here it is!

{"0":{"title":"Wachtwoord wijzigen","description":"","labelPlacement":"top_label","descriptionPlacement":"below","button":{"type":"text","text":"Aanpassen","imageUrl":""},"fields":[{"type":"password","id":1,"label":"Wachtwoord wijzigen","adminLabel":"","isRequired":false,"size":"medium","errorMessage":"","visibility":"visible","inputs":[{"id":"1","label":"Wachtwoord invoeren","name":"","customLabel":"Nieuw wachtwoord","placeholder":"Nieuw wachtwoord"},{"id":"1.2","label":"Wachtwoord bevestigen","name":"","placeholder":"Wachtwoord bevestigen"}],"displayOnly":true,"formId":1,"description":"","allowsPrepopulate":false,"inputMask":false,"inputMaskValue":"","inputMaskIsCustom":false,"maxLength":"","inputType":"","labelPlacement":"","descriptionPlacement":"","subLabelPlacement":"","placeholder":"","cssClass":"","inputName":"","noDuplicates":false,"defaultValue":"","choices":"","conditionalLogic":"","productField":"","passwordStrengthEnabled":"","passwordVisibilityEnabled":"","multipleFiles":false,"maxFiles":"","calculationFormula":"","calculationRounding":"","enableCalculation":"","disableQuantity":false,"displayAllCategories":false,"useRichTextEditor":false,"fields":""}],"version":"2.4.16","id":1,"nextFieldId":2,"useCurrentUserAsAuthor":true,"postContentTemplateEnabled":false,"postTitleTemplateEnabled":false,"postTitleTemplate":"","postContentTemplate":"","lastPageButton":null,"pagination":null,"firstPageCssClass":null,"subLabelPlacement":"below","cssClass":"","enableHoneypot":false,"enableAnimation":false,"save":{"enabled":false,"button":{"type":"link","text":"Opslaan en later doorgaan"}},"limitEntries":false,"limitEntriesCount":"","limitEntriesPeriod":"","limitEntriesMessage":"","scheduleForm":false,"scheduleStart":"","scheduleStartHour":"","scheduleStartMinute":"","scheduleStartAmpm":"","scheduleEnd":"","scheduleEndHour":"","scheduleEndMinute":"","scheduleEndAmpm":"","schedulePendingMessage":"","scheduleMessage":"","requireLogin":false,"requireLoginMessage":"","confirmations":[{"id":"5e201e1db748f","name":"Standaardbevestiging","isDefault":true,"type":"message","message":"Je wachtwoord is gewijzigd.","url":"","pageId":0,"queryString":"","disableAutoformat":false,"conditionalLogic":[]}],"notifications":[]},"version":"2.7.17"}

Thanks in advance!

Hi Alexandre,

Thank you for your reply! I just updated both sites to v2.0.3 and tried again, but it still doesn’t seem to work.. I also don’t see any actions in the logs when I change the password with the GF form..

What else can we try?

Hey there,

I am experiencing the same issue. I am using a Gravity Form to let users change their password (with the User Registration add-on from GF).

However, the password does not change on the linked site. I thought GF would work out of the box. Or do I need to send in a ticket with them?

Changing the password in the backend does sync to the other site.

Thank you for this tip. We also have this issue. Is there any news if this gets fixed yet?

And is it safe to empty the woocommerce-log table?