lauralazin
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Thank you @apmwebdev & @kammy6000
I think I’ve fixed it in the silliest way possible. I discovered that updating the product twice, one right after another, generated the variants IDs and than they get synced.
I was so frustrated so I kept hitting that update button and discovered it works like this :))
So i guess we can consider this as resolved?Is it possible that it has something to do with the products being variable? I tried adding a simple product and it synced immediately, showing up in FB.
Hi Austin,
So the pixel is working(and was working) for everything else, except as a data source for catalogue. Or at least it looks like https://snipboard.io/sz1HSB.jpg
Is this because the products are not syncing correctly?
I tried both reseting and deleting the products and than update them so it will sync again, but still no valid IDs.Also, not sure if relevant or no, but the Product Sync tab in the plugins setting is stuck like this
https://snipboard.io/8vnjRl.jpg
It started saying 1 item remaining and it keep spinning since yesterdayHi Austin,
Thank you so much for tackling this!
The answer to the first 2 question is yes, so here is the pastebin of the log https://pastebin.com/xptYMCryAnd here is the FB meta box https://snipboard.io/lPmuKi.jpg
All my products have 2 variations, for size. It seems there is an ID for the product, but not for the variations, like there it used to be when it was working. But the product ID doesn’t lead to a product page on FB either like it used to https://www.facebook.com/3599678060086285I keep checking the pixel on FB business manager but it’s still not ready https://snipboard.io/5eDmd2.jpg