Laura S a11n

Hi there!

Please try the following code:

@media (max-width: 768px) { 
 #masthead {
    margin-bottom: 0px;
    padding-bottom: 0px;
}
}

Hi there!

Looks like you are using the plugin https://www.ads-software.com/plugins/wp-product-feed-manager/ this could be the source of the problem, that plugin has options to select your product categories for the feeds, you could select one that is a better fit.

I recommend contacting their support forum for more information ??

Hi there!

Have you tried using the Storefront theme, to see if the issue is related to your theme? Also, please make sure all plugins are updated, to prevent compatibility issues that might be causing this.

Hello @danflyingsolo ,

As it’s the payment gateway that controls the order status, if they are sending the wrong details another plugin might not be able to override it. The best would be to wait and see what they can do to resolve the issue ??

Hello @bringingfoodonline ,

If the above didn’t work, could you try testing on another browser and another device?

You could also try refreshing your browser cache. You can refresh your browser cache by following this guide – https://www.refreshyourcache.com/en/home/

Let us know if that helps!

Hello @nishkam ,

Glad to hear that @plantprogrammer’s reply helped!

I’ll mark this thread as resolved now. If you have any further questions, I recommend creating a new thread.

Hi there!

Please try the following:

.right-sidebar .content-area {
    width: 65%;
}
.right-sidebar .widget-area {
    width: 30%;
}

Hope that helps!

Glad it’s resolved! ??

Hi there!

This could be a permalink issue, please try by going to Settings → Permalinks and select “Post name” then save.

Hi there!

Building your own theme is impressive ??

As a theme developer it’s very important to keep all plugins updated and update any file that could be overriding WooCommerce templates, you can check this at WooCommerce > Status > System Status

With every update, there could be changes like deprecations, template updates, bug fixes etc… An update could also have bugs that would be fixed once discovered, in the next update.

So in this case, the best is to update your theme to be compatible with WooCommerce latest versions, please check: https://docs.woocommerce.com/document/woocommerce-developer-wiki/

Hi there!

That could be a cache problem.

Please try the following:

1. Change your store currency to USD.
2. Visit your website using another browser or device.
3. If it still does not work, try to test for plugin conflicts.

How to test for plugin conflicts:

1. Deactivate all plugins but WooCommerce.
2. Does it work? If yes, activate your plugins one by one, until the issue reappears, then you will know which plugin was the cause.
3. Does not work? Try to change your theme to a WordPress default theme or Storefront. If it works then, the problem was your theme.

Hi!

Tags are a default feature of WordPress, WooCommerce products are a custom post type, so it uses the WordPress tags feature, there shouldn’t be any conflicts with WooCommerce and WordPress tags.

As @abwaita mentioned, it is probably a theme or plugin conflict, please try the steps above and see if that works ??

Hi there!

When the user proceeds to checkout using PayPal or Stripe or any other integrated payment method, the integration itself will manage the order and change the status to processed once the payment is received on the selected payment method.

For example, PayPal uses IPN to communicate with your WooCommerce store.

This only works with online payment methods, won’t work with the check method, as you need to manually check if it was paid and then change the order status.

You can find more information here: https://docs.woocommerce.com/document/managing-orders/#section-1

Hope that helps!

Hi there!

If you want the product images to appear in the product description section, the best is to add those images there. By default, the product images are the gallery and the featured image but then you have the product description section where you can add more images and details about the product.

More about product images: https://docs.woocommerce.com/document/adding-product-images-and-galleries/

Hope that helps!