laurenkmrosen

Yes unfortunately I am still having the issue. I have also been emailing with that address for weeks. I’m highly disappointed by your customer service. I sent my first email one month ago. I’ve waited weeks between correspondences and was told at one point the issue was fixed, only to find out it was not. Given that it took three weeks to get a response here, I don’t have high hopes. I’d love to have my mind changed, but at this point I’m seriously considering using a different service.

Hi there,

Just following up on this.

Thanks!

Hi Joshua – thank you for your reply. Neither I nor my admins or editors have marked a post or comment as spam. I do use Akismet Anti-Spam, but this is all coming directly from Sucuri, so I don’t think it has anything to do with this plugin. Also, it’s not just spam. I’m getting updates about .xml updates too. I just want to make sure there’s not something going wrong on my end or a potential breach.

I am following up about this. I haven’t received any response about this and it’s been a month. Does anyone from the company check these boards?