lbou

Just an update. I got this sorted. Eventually. I will still have to wait 24-48 hour’s for the changes to take place but at least it’s being done. Thank you for all help offered and in particular to WPyogi.

That’s great – thank you so much for your help. At least I have an idea of what is wrong and who to turn to. I have also learned something new and know that the whois is another way to check on things! I will get on to hostgator asap. This will be my fourth time of contacting them as like I said it took 22 hours for my account to be set up in the first place! I just want to get on with it! I’m paying for a service that I can’t use!
Thanks again and have a good eve or day – wherever you are ??

Yes I did! What does that mean please? I don’t fully understand? That a different hosting company has my domain (how is that possible?) or hostgator have not set it up properly?

Thank you again for taking the time out to help me

Its https://www.favourfriend.com and hosted at hostgator. I did have to wait 22 hours for my account to get up and running with them as they encountered an error. Could that have anything to do with it maybe?

Firstly thank you so much for replies!
Do you mean if when I installed wordpress did I fill in details in the / box?? Is that a sub directory? Cos I didn’t. Just the dot com website address. I’m sorry if I sound thick. This is a challenge for me as I couldn’t even email a year ago!
If it helps, I have followed every step in the tyler moore video ‘how to make a wordpress website – AMAZING’ published 3rd may 2012 on youtube up until 13.35 min. He comes back at this point after waiting several hours, clicks on the link and it works for him but not for me!
Please let me know if I can give you any more details and I do apologise for my amateur level of competence!