ldninjas

Hi @elenaba

We are closing this topic as we couldn’t get the details of the error from your side, however, you can still message/contact us anytime.

Thanks

Hi @gmangesh

We are already aware with this issue. It is just a notice and will be resolved in the next version. Please let us know if you have any further concerns/questions.

Thanks

Hi there,

Thanks for reaching out.

We have double-checked the existing version of the add-on and found it is working fine. No fatal error is displayed to us. Can you please elaborate the issue a bit more with reproducible steps. Also, Can you please provide us the fatal error message?

Thanks

Hi @aphrodite

Thank you for the suggestion, we will try to implement it in our next update. Hopefully in next 2 weeks.

Hi @squibs

We have released a new version of the add-on which has fixed the issues, Please let us know if you have any further questions.

Find more here: https://docs.ldninjas.com/docs/reset-course-progress-for-learndash/

Thanks

Hi @hoganconstruction @allmyhoney

We have released a new version of the add-on which has fixed the issues, Please let us know if you have any further questions.

Find more here: https://docs.ldninjas.com/docs/reset-course-progress-for-learndash/

Thanks

Hi @hoganconstruction @allmyhoney

We got the issue and fixed it already. Hopefully, our next update will resolve the issue.

Some details of the issue:
In our case, it happens when there are huge number of users and courses on the site so it takes time to load the data but since, almost all the servers are set to max 30 sec – 60sec as load time therefore, with in that time it renders error on the ajax and the load icon never replaces with the data.

How we fixed it?
We have changed the whole logic to select the reset rule, from next version of the add-on, users would not be loaded automatically, admin will have to type 3 letters to search the user or the course and this fixed the issue.

Please let us know if this is not the case for you so that we can assist you.

Thanks

Hi @squibs

Thanks for reaching out and helping us improving the add-on.

We are already aware with the issue and are working on the fix. We will release a new version by the mid of coming week which will resolve the issue.

Thanks