ldstuart56

Thank you Steven, that seems to be the issue. Now I just need to understand how so many of my images come into the Media Library as .tif files. I always export my images to my desktop as .jpg files before bringing them in.

Thanks for your help!

Thanks for your input. I don’t use Twenty* themes. I am using a custom theme from Meks, which I also use on a different site. With that site, there are no conflicts, and I can create a gallery without issue. The plug-runs on both sites are exactly the same. For some unexplained reason, the issue appears with this unlaunched site.

UPDATE: I disabled the Blue Host Plugin, which made the site go ‘live’. I didn’t notice this at first. I created the gallery after disabling, and initially thought it was the plugin that caused my issue. True, yes, but in so doing, it created a new issue – making the site go live. So, if I want to create a gallery before I am ready to turn the site on, I have to make it go live, create the gallery, then shut it down again (along with disabling the plugin…again. Someone needs to fix this issue. We should be able to create galleries without the site being live.

• This reply was modified 8 months, 2 weeks ago by ldstuart56.

Thanks for your input @threadi. I have reached out to the developer.

@t-p, thanks for reaching out. I found a solution.

Hi @jndungu

Thanks for your reply. I’m not sure what you mean by “all your files will be intact”. I thought I read somewhere that for a clean re-install, one would have to remove the wp-admin, wp-content, and wp-includes folders from within cPanel File Manager. Although I have not tried that yet, if I understand correctly, removing those folders will allow me to re-install wp as well as the themes and plug-ins. Does that sound correct?

Thanks for your quick reply Steve. I was afraid that would be the answer. I hope they respond, although I don’t hold out much hope given their ‘radio-silence’.