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Forum Replies Created
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Forum: Plugins
In reply to: [BadgeOS] BadgeOS Achievements not being triggeredHello,
We have checked the reported issue with the latest BadgeOS plugin and are unable to reproduce it on our end. Please take a look at this screencast.
?If you are still facing the same issue, please contact our support team here and share your website credentials so we can quickly take a look and debug the issue.
Regards,
BadgeOS Support TeamForum: Plugins
In reply to: [BadgeOS] Admin Styling causing issues in other pluginsHello,
Thank you for reaching out to our support team!
Please contact our support team here and share your website credentials so we can quickly take a look and debug the issue.
Regards,
BadgeOS Support TeamForum: Plugins
In reply to: [BadgeOS] BadgeOS social icons not showing after updateHello,
We have already resolved this issue in the BadgeOS Social Sharing version 1.4.8. Please update the BadgeOS Social Sharing add-on and BadgeOS core plugin to their latest versions and test the issue.
Thanks,
BadgeOS Support TeamForum: Plugins
In reply to: [BadgeOS] Full List of Badges not Showing Under User EditHello @mvarela,
Hope you are having a great day!
This reported issue has been resolved in the latest release. Please update the plugin to the latest version. ?If you are still facing any issues, please let us know, and we will be happy to assist you.
Thanks,
BadgeOS Support TeamForum: Plugins
In reply to: [BadgeOS] BadgeOs not triggering with peepsoHello @yoshider,
Hope you are having a great day!
Please confirm that are you using the BadgeOS Peepso integration add-on on your website.
If yes, the issue will be with the BadgeOS Peepso integration add-on. Please contact their support.
Please let us know if you have any questions about the BadgeOS plugin.
Regard,
BadgeOS Support TeamForum: Plugins
In reply to: [BadgeOS] Interface conflicts?Hello,
Hope you are having a great day!
Please submit a ticket here on our support and share your staging website’s URL, temporary admin credentials, and FTP access so we can quickly take a look and debug the issue.
Regards,
BadgeOS Support TeamForum: Plugins
In reply to: [BadgeOS] Fatal Error When Update ‘Badges’ Achievement TypesHello,
Please check our development team’s response below:
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Please delete the installed version and reinstall the latest version of BadgeOS from www.ads-software.com.
Please make sure file permission to create/upload images is set properly on your site.
Create a badge with an image select options as per your requirements and publish the badge.
If you still face the same issue you can comment this line:
badgeos/includes/achievement-functions.php on line 1006@unlink( $file_array['tmp_name'] );Regards,
BadgeOS Support TeamForum: Plugins
In reply to: [BadgeOS] Fatal Error When Update ‘Badges’ Achievement TypesHello @nariyanto,
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?Sorry to know that you are having problems. We are referring this to our development team and will get back to you shortly.
?
?Regards,
BadgeOS Support TeamForum: Plugins
In reply to: [BadgeOS] Issue with `badgeos_award_achievement` and verification pagesHello,
Thank you for contacting support!
The new version of the BadgeOS plugin (3.7.1.3) has been released. Updating to this new version may resolve the reported issue.
Please let us know if you are still facing any issues. We will be happy to help you.
Thanks,
BadgeOS Support TeamForum: Plugins
In reply to: [BadgeOS] FAQ UpdateHello,
Hope you are having a great day!
Thank you for pointing out this issue. We have updated this FAQ.
Regards,
BadgeOS TeamForum: Plugins
In reply to: [BadgeOS] Earned Badges not showing after 3.7.1.2 UpgradeHello,
Thank you for your patience, we are following up on your query. The new version of the BadgeOS plugin (3.7.1.3) has been released. Updating to this new version will resolve the reported issue(s).
Please let us know if there is anything else we can assist you with.
Thanks,
BadgeOS Support TeamForum: Plugins
In reply to: [BadgeOS] Open Badges no longer “Open”Hello,
Thank you for your patience, we are following up on your query. The new version of the BadgeOS plugin (3.7.1.3) has been released. Updating to this new version will resolve the reported issue.
Please let us know if there is anything else we can assist you with.
Thanks,
BadgeOS Support TeamForum: Plugins
In reply to: [BadgeOS] User Earned Achievements display block and shortcode not workingHello,
Thank you for your patience, we are following up on your query. The new version of the BadgeOS plugin (3.7.1.3) has been released. Updating to this new version will resolve the reported issue(s).
Please let us know if there is anything else we can assist you with.
Thanks,
BadgeOS Support TeamForum: Plugins
In reply to: [BadgeOS] Earned Badges not showing after 3.7.1.2 UpgradeHello @mikeg403,
Our developers are fixing this issue in the upcoming add-on update, approximately scheduled for this Friday.
We’ll update you as soon as it is released.
Thanks,
BadgeOS Support TeamForum: Plugins
In reply to: [BadgeOS] Open Badges no longer “Open”Hello @michaelp25,
Our developers are aware of the reported issue and are fixing it in the upcoming add-on update, approximately scheduled for this Friday.
We’ll update you as soon as it is released.
Thanks,
BadgeOS Support Team