leearchertog

Oh yes they are haha

I did update wordpress manually using filezilla, i had to get a new theme but avada was a nightmare anyway.
thankyou

Updated wordpress via ftp. now tryin to fix the theme so I did finally work out what you were trying to tell me, it was filezilla i needed if anyone else sees this.

ok, so this is the debug result

Fatal error: Cannot redeclare wp_get_user_request_data() (previously declared in /home/hp3-linc2-nfs2-z/733/1764733/user/htdocs/wp-includes/user.php:3700) in /home/hp3-linc2-nfs2-z/733/1764733/user/htdocs/wp-includes/deprecated.php on line 3967

Thank you, but please realise apart from using the WordPress dashboard the rest I’ve no clue about. I can’t do any of the above without knowing where to do it.
Im hoping I can’t get into the FTP this morning and find a way onto my site.
The link sent about debugging doesn’t say where to do it or how to access that location.
I know this will be simple stuff to you guys but its not for me.

i apppreciate the advice guys, but the link just explains the debugging etc, but doesnt tell me where to do it.
I am trying to access the FTP files so once i get access Im guessing i locate the config files in there?

I will keep trying. The avada theme has always caused issues, i think its time for a new theme once i get this sorted

An error of type E_COMPILE_ERROR was caused in line 53 of the file /home/hp3-linc2-nfs2-z/733/1764733/user/htdocs/wp-content/themes/Avada/includes/bootstrap.php. Error message: require_once(): Failed opening required ‘/home/hp3-linc2-nfs2-z/733/1764733/user/htdocs/wp-content/themes/Avada/includes/plugins/multiple_sidebars.php’ (include_path=’.:/usr/share/pear’)

When you say enable enable wp_debug and wp_debug_log, where do you do this, i find sites giving solutions but not saying where to do it, thankyou

i purchased the theme license last week to update it to latest, but i also sent a support to fasthost and its a plugin but im not sure which one. may need to use php 5.6 to get on it then disable plugins or try the health check you advised.
tjhanks