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Viewing 15 replies - 31 through 45 (of 290 total)
  • Thanks for pointing that out. I missed that events list widget until you pointed that out.

    Anyway, I set all this up in my local installation. I’m afraid I wasn’t able to replicate the unwanted forward slash PDF links I see on your site.

    I attached some screenshots to illustrate: https://cloudup.com/iuHdhanQqIl

    Am I missing something?

    Another idea: consider using another plugin like Redirection to achieve the same end result.

    Instead of altering the link, the link could remain the same and the user would be redirected to the PDF file path.

    Hope that helps.

    Best regards,
    Leland

    Glad to hear that, Nina!

    I’ll go ahead and mark this one as resolved. If anything else comes up, feel free to post a new topic and we can take a look.

    Best regards,
    Leland

    Hi there,

    Thanks for your note.

    You see those big gray circles overlaid on the Get Tickets form? Those are preventing anything layered beneath them (the Get Tickets button, as well as the -/+ buttons) from being clicked.

    Why that is happening, I am not sure. It may be some sort of theme or plugin conflict.

    Although in the meantime I wanted to provide some Custom CSS to hide those problematic circles:

    .tribe-tickets-loader__dots {
      display: none !important;
    }

    Further reading:

    https://theeventscalendar.com/knowledgebase/k/customizing-css/

    https://theeventscalendar.com/knowledgebase/k/testing-for-conflicts/

    I hope this is helpful. Please let us know how it goes.

    Best regards,
    Leland

    Hi there,

    Thanks for the note.

    We do offer the following shortcode:

    [tribe_community_events view="my_events"]

    The description of which is as follows:

    Displays a list of events that the currently logged in user has submitted to the calendar.

    For future reference, our shortcodes are documented here: https://theeventscalendar.com/knowledgebase/k/shortcodes/

    However, it sounds like you need something more than just displaying the events submitted by the logged-in user, to the logged-in user.

    It sounds like you want to display events submitted by any user on that particular user’s public profile page?

    I understand the use case although I’m afraid this would be beyond the scope of the current featureset of our software.

    I looked into it and it doesn’t look like it’s something super easy to customize at the moment. If you’re familiar with coding, check out the doMyEvents function to see what I mean.

    From here, I could suggest a couple paths forward:

    1) I’d encourage you to submit this as a feature request here: https://evnt.is/new-feature-idea

    That way, others can vote on it, and our product development team can evaluate the potential for such a feature being added to the software.

    2) Keep in mind that “events” are simply WordPress custom post types.

    The reason why I mention this is because there may be a more general use WordPress plugin that can help you achieve this use case. It doesn’t need to come from us.

    For example, pretend The Events Calendar was not used on your site. How would you display a list of blog posts published by a particular user, with a shortcode, in Ultimate Member?

    This is just an idea to get you started, I haven’t done a deep-dive into whether or not this product will get you 100% of the way there. I’d start here though: https://www.ads-software.com/plugins/display-posts-shortcode/

    There may be others out there. I would suggest searching for “display posts shortcode” and keep an eye out for any solutions that advertise a feature for displaying posts published by a particular user.

    Once that’s figured out (displaying blog posts authored by a particular user), a similar process could be applied to events.

    Hope this helps in some way.

    Best regards,
    Leland

    Hi there,

    Thanks for your reply. It sounds like a potential plugin conflict is going on here.

    Anyway, I tried to access the Calendar Test Page you linked to a few posts up, and I see that it’s blank at the time of this writing.

    When you have the chance, can you point me to an example of one of these PDF links with appended slash as you describe?

    Any steps to help us replicate the issue would be much appreciated. For example:

    1) Install the Page Links To plugin
    2) [Do something] in Page Links To
    3) Add event, with [URL set in this option]
    4) Visit [month view] and click event published in previous step #3

    We’ll be looking forward to your reply.

    Best regards,
    Leland

    Hi there,

    Thanks for the reply.

    I know you mentioned that you didn’t make any changes to the templates, although the author of the theme currently active on your site may have.

    I see it’s a paid ThemeForest theme that advertises an integration with The Events Calendar. This may mean they’re using a template override.

    I’d be curious to hear if this problem persists with another theme, let’s say a WordPress default theme like Twenty Twenty-Two.

    If not, this would indicate the theme you are using has another text domain.

    For example:

    <?php esc_html_e( 'Cost:', 'the-events-calendar' ); ?>

    Is what we use on our end, on both the frontend and the backend.

    However, if the theme you’re using is doing a template override on one of our views, and contains something like this:

    <?php esc_html_e( 'Cost:', 'kriya-theme' ); ?>

    (Note: I don’t have access to the theme, so the code above is just speculation.)

    Even though it’s the exact same string, it would need to be translated separately because it’s in another text domain.

    Loco Translate should be able to help with this as well. Just attempt to translate your theme. The theme author may be able to shed more light as well.

    I have a hunch this may explain the discrepancy you’re seeing on the frontend and backend.

    Can you let us know how it goes?

    Best regards,
    Leland

    Hi there,

    Sure thing!

    Anyway, I’ll go ahead and mark this topic as resolved. If you have any other questions, feel free to post a new topic and we can take a look.

    Best regards,
    Leland

    Hi there,

    Thanks for the reply! Hmm, I’m not sure I would describe the date as random.

    As I write this, our live preview site currently says “Now – March 18”

    And March 18 corresponds with the event start date of the most future-dated event visible in that view.

    Do you notice a similar pattern on your website? If you can provide a link I’d be happy to take a look myself.

    Best regards,
    Leland

    Hi there,

    The “September 20” in this case simply refers to a future date, compared to the current date.

    At the time that screenshot was grabbed, it looks like the current date was around September 14.

    In plain English, it’s saying “here are the events between September 14th and September 20th.”

    In other words, it may be worth considering leaving this as-is. Although if you still want to hide it, you’re more than welcome to.

    I do see a way to do so with just Custom CSS.

    .tribe-events-c-top-bar__datepicker-time:not(:first-child) {
      display: none;
    }

    Definitely let us know if you’re not sure about the feasibility of a CSS-only solution, so we can take a look.

    Sometimes it is impossible based on the existing HTML markup, although often there is some workaround that can be found.

    Some further reading if you’re curious how it was done in this particular case:

    https://css-tricks.com/examples/nth-child-tester/

    https://css-tricks.com/almanac/selectors/n/not/

    Hope that helps. Let us know how it goes.

    Best regards,
    Leland

    Hi there,

    Thanks for the update. Okay, now I can get the site to load and I do see the month-to-month navigation appears to work. I also do not see an HTML comment referencing WP Fastest Cache.

    You might be on to something about that “begins” rule without the forward slashes, although the “contains” pattern should be okay in theory, I’m thinking the removal of forward slashes is what caused the resolution of the page not being cache-excluded as expected.

    WordPress has a couple functions to “normalize” slashing which illustrates how this can be a problem: https://developer.www.ads-software.com/reference/functions/trailingslashit/ and https://developer.www.ads-software.com/reference/functions/untrailingslashit/

    To clarify, these functions won’t help in this case, I’m just mentioning them to illustrate how a simple slash (missing or added) can cause total breakage of expected features.

    Thanks again for the update. If you find any other issues, let us know and we can take a look.

    Best regards,
    Leland

    Hi there,

    Thank you for your reply.

    That’s an interesting detail: that you’ve instructed the caching plugin not to cache /akce/ yet the page still seems to be cached.

    I have a couple ideas:

    – Perhaps there is another layer of caching at a higher level? For example, Cloudflare at the DNS level. I checked your domain’s DNS and it’s not using Cloudflare, so just a general idea here.

    – Perhaps the WPFC cache for that URL needed to be cleared after setting that exclusion rule?

    It would be like setting a CSS rule to make all links the color red. Until the cache is cleared and/or busted, the pre-red-link assets could still be cached and not be reflected to a regular website visitor.

    Just some ideas. This might be something WPFC may be able to shed further light on.

    For what it’s worth, the demo site accessible here: https://demo.theeventscalendar.com/

    And it does use W3 Total Cache for caching. So it shouldn’t be the case that an exclusion should be needed at all.

    We do have further information about caching on this page: https://theeventscalendar.com/knowledgebase/guide/caching-with-the-events-calendar/

    There’s not any specific information about WPFC, although it might have some information that would apply to your site in any case.

    May I also ask what hosting provider you use? I had trouble accessing the site just now, as it seemed to load either very slowly or intermittently.

    As a general comment, upgrading hosting resources may lead to improved performance throughout your whole WordPress site.

    Hope that helps point you in the right direction, and best of luck.

    Best regards,
    Leland

    Hi there,

    Thanks for the update! Since it sounds like a third-party vendor is responsible for the button at issue, we’ll go ahead and mark this topic as resolved.

    If you have any other questions about The Events Calendar, feel free to open a new topic here and we’ll take a look.

    Best regards,
    Leland

    Hi there,

    Thanks for your message. I did watch the video and see the issue demonstrated. Some more details would be needed to help debug further.

    It looks like TheGem is a premium WordPress theme, sold on ThemeForest. I was wondering if you’ve submit a support request to the theme author?

    We’d be curious to hear what they have to say. In the meantime, at the very least, I could suggest checking your browser console for errors.

    Using Your Browser to Diagnose JavaScript Errors

    The PHP error log may yield useful information as well: https://www.hostinger.com/tutorials/website/how-to-check-your-website-error-log

    If you’re still experiencing this issue, do let us know what sort of errors come up (if any) so we can look into it further.

    We’ll be looking forward to your reply.

    Best regards,
    Leland

    Thanks for your reply. This sounds like something that could be solved with Custom CSS, if it’s not solvable through one of the configuration pages.

    I checked your site to see if I could spot the tool tip you describe (background of the tool tip is dark gray.. the link is red..and the text around it is white)

    When visiting the URL mentioned in your post (https://kerchmcc.dreamhosters.com/glade/calendar/) I could not find the calendar.

    I clicked around to see if I could find it on another page and didn’t have much luck. I was wondering if you could point me to the calendar, if this is still something you’re pursuing?

    Best regards,
    Leland

    Hi there,

    Thanks for the update. I’ll go ahead and mark this topic as resolved. If you have any other issues, feel free to open a new topic and we’ll take a look.

Viewing 15 replies - 31 through 45 (of 290 total)