leoben

You should, it beats Schmoogle’s Schnaps!

What’s the question or are you just complaining about your own mistakes?

I found out that it does not support live shipping rates. As such it’s useless for us.

It doesn’t work for the USA.

`DHL service offerings depending on your origin country:
* DHL Paket (Germany)
* DHL Parcel (Benelux)
* Deutsche Post International (all European countries)
* DHL eCommerce Asia (AU, CN, HK, IN, VN, TH, SG, MY)

For all countries which are not mentioned here we are working on further enhancements which will be added soon.`

Since nothing much seems to happen here we got in touch with them through email [redacted] and received a reply 5 days later. In that said email they were asking for our login credentials (user and password!). We forwarded this to UPS’s Fraud Team because that sounded more then weird. UPS’s Fraud Team replied that this was a fraudulent attempt to get hold of our logins:

“[..]Our UPS fraud group is aware of this malicious e-mail. Please do not select any links or open any attachments in the e-mail as they may contain a virus. Since UPS has all of the information we need, we recommend that you permanently delete the e-mail.[..]”

!!BEWARE!!

• This reply was modified 4 years, 3 months ago by Ipstenu (Mika Epstein). Reason: removed email

Is there anyone who can help with this in a timely manner?
Otherwise the ‘premium support’ seems to be an empty promise.

Anyone?