Leo Fajardo

Hi @soktherat,

This is Leo from Freemius. I reviewed the error information you provided but I wasn’t able to reproduce the issue. To help us investigate further, could you please contact our support team at support [at] freemius [dot] com? We need additional information from you that cannot be shared publicly.

@asmaac, @jameslhc, @gmakstutis, and @wpcoderca, the Blocksy team has already released a new version the resolves the issue. Would you please update to the latest version and let us know how it goes?

@jameslhc and @gmakstutis, thank you for the information. We’ve successfully reproduced the issue. Our investigation will continue, and we will provide updates here.

• This reply was modified 10 months, 3 weeks ago by Leo Fajardo.

Thank you, @asmaac.

@jameslhc, thank you for your testing. Did the issue occur even when only the Stackable and Blocksy companion plugins were active during your testing? Was it a localhost site? Would you also please share the versions of PHP and WordPress you’re using on that site?

@bfintal, based on our current observations, it appears to be a conflict with another plugin rather than a bug.

@asmaac, this is Leo from Freemius.?Is there a possibility that you are using a plugin called “Docket Cache” with its “Object Cache Precaching” option enabled? If so, could you please disable it to check if it resolves the issue? If not, please contact us via support (at) freemius (dot) com. We need additional information that cannot be shared publicly to be able to investigate further.

@jack1132132 @wordplus I’d like to let you know that this has already been fixed in the SDK’s latest “develop” branch.

@jack1132132 You can actually use wget or cURL with your cron job. Or you meant that it doesn’t work with your setup?

Thank you for the information, @jack1132132. Just to confirm with you, switching to wget has resolved the issue and everything is now working well on your end?

@jack1132132 Thank you for the information. It might be related to the way wp-cron.php is triggered (i.e., PHP CLI way). We will look into it further. Did you have a chance to use cURL or Wget like in the example here? https://developer.www.ads-software.com/plugins/cron/hooking-wp-cron-into-the-system-task-scheduler/

@jack1132132 This is Leo from Freemius. Thank you for the information. Would you also please share the command that you’re using with the specific cron job?

Hi @weijin, this is Leo from Freemius. I checked the error information but I wasn’t able to reproduce the issue. Could you please contact support AT freemius DOT com so that we can investigate further? We would need additional information from you that cannot be shared publicly.

Hi @atheneit,

This is Leo from Freemius. Since we need additional information that cannot be shared publicly, could you please contact support AT freemius DOT com?

Hi @w4cdev,

This is Leo from Freemius. Since we need additional information that cannot be shared publicly, could you please contact support AT freemius DOT com?

Thanks

Hi @ahmedcmd,

This is Leo from Freemius. Please contact support AT freemius DOT com because we need further information that cannot be shared publicly.

Thanks

Thank you so much @dannycooper!