lesleysm
Forum Replies Created
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Forum: Plugins
In reply to: [All-in-One WP Migration and Backup] Multi site migration ProHi
Elementor requires that you change the URL in Elementor
https://docs.elementor.com/article/218-i-changed-the-url-of-my-website-and-elementor-does-not-work-anymore
You might also need to save the custom css in Elementor after migrationKind regards
Lesley- This reply was modified 6 years, 6 months ago by lesleysm.
Forum: Plugins
In reply to: [All-in-One WP Migration and Backup] error code 4 (server failure)This sounds like a file size restriction on your hosting. How big is the file and are there any file size restrictions on your hosting?
Forum: Plugins
In reply to: [All-in-One WP Migration and Backup] images are not imported correctlyIf you are looking for support and a quick response, please contact our support team. They will be able to give you a quick turnaround and personal support.
Forum: Plugins
In reply to: [All-in-One WP Migration and Backup] asking for 64 bit php.Hi
The PHP version needs to be changed on your hosting. This varies by hosting provider, so I recommend that you contact them for instructions.
Kind regards
LesleyForum: Plugins
In reply to: [All-in-One WP Migration and Backup] import file deleted?Thanks for the support @oakhillman!
Forum: Plugins
In reply to: [All-in-One WP Migration and Backup] installed plugins remain after importHi
Apologies for not being clear. The database that contains the pages and posts will be overwritten. Other contents of the wp-content folder will not be overwritten, but content will not be duplicated.
Kind regards
LesleyForum: Plugins
In reply to: [All-in-One WP Migration and Backup] installed plugins remain after importHi
Yes, the plugin does not remove the contents that are on the site that you import into
Kind regards
LesleyForum: Plugins
In reply to: [All-in-One WP Migration and Backup] asking for 64 bit php.Hi
If you want to use our plugin and you are using 32 bit PHP and unable to change it, you need to keep your site under 2GB, which is the limit for file size in 32 bit PHP
Regards
LesleyPlease contact our support team by email – support (at) servmask.com
Please could you let them know if you are using a page builder plugin, if so, then name of the plugin, the PHP version of your old and new site.
Thanks
LesleyForum: Plugins
In reply to: [All-in-One WP Migration and Backup] Multisite CLIHi Vinhtvu2
Could you let us know what your use case is for CLI on multisite please?
Thanks
LesleyHi
Can you go to the plugins page and check for updates on any extensions that you have please?
Is the PHP version that you are exporting from the same as the site that you are importing to?
If you are still having issues, please contact our support team by email at support (at) servmask.com
Thanks
LesleyHi
Could you clear your browser and server cache and see if this helps?
If not, please contact our support team by email at support (at) servmask.comThanks
LesleyWe would be happy to assist. Please contact us by email at [email protected] or via the contact page https://help.servmask.com/knowledgebase/contacting-support/
Kind regards
LesleyForum: Plugins
In reply to: [All-in-One WP Migration and Backup] Permalinks doesn′t work wellHi AG
Can you check that you have mod_rewrite activated on your apache install?
https://codex.www.ads-software.com/Using_Permalinks
Thanks
LesleyForum: Plugins
In reply to: [All-in-One WP Migration and Backup] Error while Exporting File after 99%Could you check that you are not limited by a backup that is greater than 2GB on a 32 bit PHP? https://help.servmask.com/knowledgebase/php-32bit/
Do you have enough space on your server to save your website 2.5 times?
Are there any other limitations on your hosting storage such as the number of files?
Kind regards
Lesley