lesliekirk

It looks like it might be the Options for Twenty Twenty-One plug-in. More testing to do.

Yes there are a number of other plug-ins. I can try deactivating them to see if I can figure out if one of them might be the issue.

FYI, the server does not use modSecurity. I am still waiting on my request for them to disable Cloudflare.

Sorry for the delay in getting back to this (I’m recovering from a procedure for a compression fracture in my back).

To answer the question, can I update other portions of the post. It seems like I can.

I then went a looked at another WordPress installation this particular store owner has that is not hosted with his ecommerce host – it works just fine.

I think there may be another factor in play for the misbehaving installation is that it runs through Cloudflare. It’s also very obvious that it is going through Cloudflare within the admin screens as I see a message from Cloudflare telling me to “hang on”.

I am going to ask the host if they can disable Clodeflare from the dev installation I set up. If the Featured Image “sticks” with it disabled I may have found the culprit. If not, then I need to go back to the health issue “Authorization header comes from the third-party applications you approve. Without it, those apps cannot connect to your site.” – how do I even figure out what apps need this?

I’m having the same issue. When using Classic Editor, the updates don’t take. Nothing is indicated in the Site Health regarding the plugin. I will try deactivating it and report back.

Quick note, it’s not saving any text post changes make in “Classic Mode”.

You have given me more to dig for. Thank you!

I’m going through the Site Health. The “critical” issues are for Google Analytics. I disabled MonsterInsights and that went away.

This particular site does use Cloudflare and I need to find out if something changed on their end.

The “recommended improvements” include The authorization header is missing. That sounds more concerning.

All of the images being assigned as Featured Images are already on the server. When I preview before updating the image displays in the Featured Image box and also on the page. As soon as I update the image disappears.

I’m going to reach out to the host to see what they might be able to figure out.

The issue started before the site was completely updated. I had “assumed” updating it might resolve the problem. It did not.

The dev site is hosted the same place as the live site.

Thank you for the suggestions. I am going to check those now and will post my findings.

@metaphorcreations – thank you for your super fast reply! I think I have it going again. Not sure how it got into List mode since it was a clone of one in Scroll. At least it’s working. Many thanks!

It has been broken for me for over a month now. I’m not getting any answers. Updating to WordPress 5.5 and Classic Editor 1.6 have not fixed these problems.

• This reply was modified 4 years, 7 months ago by lesliekirk.

I have updated WordPress to 5.5 and Classic Editor to 1.6. IT IS STILL BROKEN!!!

Forgive my ignorance, but will this fix also resolve this issue?

https://www.ads-software.com/support/topic/backend-destroyed-when-plugin-is-deactivated/

Or are they one in the same?

Many thanks!

I’m still waiting too. ??

I’m having the same issue. I haven’t gotten any answers yet either. If I deactivate the plug-in I get this error where the post text should be “The block has encountered an error and cannot be previewed”

https://www.ads-software.com/support/topic/the-block-has-encountered-an-error-and-cannot-be-previewed/

I’m not sure if the other info I had posted was part of the problem.

OMG – can someone please help me figure out how to undo what this plugin did to this site?

What other info do I need to provide?

When the plug-in is activated the content in the both the Visual or Text field is not visible. It IS there but it seems to be using a white font color.

If the plug-in is disable the content isn’t even available to edit. “The block has encountered an error and cannot be previewed” – is not an acceptable message for the user after trying to deactivate the plug-in.