levelzwo

@pixelbart

Thank you very much! Very pleased with the fast support you offering.

I’ve updated but it still does this. I also could reproduce it on another installation following this steps:

1. Clean install helpful
2. Activate only for posts
3. Hide helpful in content
4. Disable Session (only Cookies)
5. Add shortcode [helpful] to post
6. View Post, Vote
7. Go to Browser Inspector>Application>Cookies and delete all cookies
8. Reload the page with the Post.

Here a short screen-recording: https://files.levelzwo.com/helpful_magazin_server-error.mp4

@pixelbart

thanks for the fast response.

we are runing PHP 7.4.3.

Helpful-Version	4.4.31
WordPress-Version	5.7.1
PHP-Version	7.4.3
Pro insgesamt	3
Kontra insgesamt	0
Feedback insgesamt	0
DataTables-Version	1.10.20
Charts.js-Version	2.9.3

• This reply was modified 3 years, 10 months ago by levelzwo.

Exact same error, but for my language de_DE

Exact same error, but for my language de_DE

Hey @strackerphil-1,

your update fixed the issue, thank you.
I dequeued jquery migrate, maybe that caused the error.
jQuery changed that behaviour some versions ago. Take a look at the bug report: https://github.com/jquery/jquery/issues/2824

Now everything is fine! ??

Wellington / levelzwo

Hi Philipp,

the error still exists after the update to a new version. Could be a minimize error that removes the escaping?

Please take a look at it.

Best regards
Wellington / levelzwo

This works for me, thank you!

I have the same problem in this case.

My coupon automatically adds a free gift to the cart. It works fine, but the URL with apply_coupon does not work.

https://www.it-guenstiger.net/warenkorb/?add-to-cart=1810&quantity=1&apply_coupon=embundle

1. The desired product is added to the cart
2. The coupon should be applied (only works with the desired product) and the free gift should automatically appear in the cart.

It works only if I already have the desired product added to the cart. The url will then increase the quantity of that product in the cart and the coupon will be succesfully applied.

I think there is something with the sequence:
– the URL should first add the product to the cart and then apply the coupon, because it works only if there is something in the cart.

The parameters shouldn’t be excuted at the same time, but after each other. Maybe with a check: if ?add-to-cart is set, wait until the product is added to the cart and then apply the coupon.

Nevertheless… I really like this plugin ??

Resolved.

The problem was caused by the W3 Total Cache Plugin -> turned of databse cache.